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Read what people are saying
about Precision Garage Door in:

Bucks County, PA

Precision Garage Door of West Chester PA
has received 177 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service! Thank you very much, AJ!
Tracy N
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ gets five stars. Very knowledgeable, did a top job and I found him personable. I'd ask for him for any future needs.
Carmelo Incorvaia
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision Door twice in the past, once for a garage door replacement and once for an opener replacement. When one of the springs broke I didn’t hesitate to contact them again. I was charged $675 for 2 new springs, 4 pulleys, and a new cable wire. It took the technician 35 minutes to complete the job. Afterwards I did some internet research on the parts. I was charged $35 per pulley while the average price online is $5. Springs sell for way less than the $120 each that I was charged. I felt totally ripped and still do. I will not be using Precision Door in the future. The only positive part of this experience was the technician, Gabriel, who was very professional and was not responsible for the absurd prices he quoted.
Cathy
A Response from: Keith

Cathy, I am happy you noticed the professionalism and courtesy of our technician, Gabriel. Sorry to hear you felt our prices are high. However, it is a great mistake to believe that on-line pricing of products in any way reflect the true cost of at home services. Asking us to match Amazon's price on springs is the same as asking Domino's to match a supermarket frozen pizza or asking Wawa to match the cost of a cup of coffee made at home. Last year, my Wawa coffee costed $1. Yesterday, my Wawa coffee costs $2. Coffee made at home cost how much? This is true to our running costs across the board. We service your home with a fully stocked truck in order to fix your door same day, stocked superior quality parts, by professional technicians. American made springs (your springs were produced in Reading PA), Gas, Trucks (45% increase in truck costs year on year) and technician pay, everything across the board, has all risen significantly over the last year. In these uncertain times, in order to serve our customers today and many years into the future, we've raise our prices significantly. Our apologies, but that's just the reality of the current business environment. We wish you all the best. Keep in mind, you have a great warranty on your spring system which we 100% back. If in the future, there is an issue with the repair we did, please don't hesitate to call us in order to address any issues that are covered under warranty.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician Leo was very good and knowledgeable thank you for taking care of my problems with my door so fast
Ivan Queen
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted to extend kudos to Leo. He was our technician. He was great.very professional and knowledgeable. Would recommended your company in the future. Thank you.
Michael Spitzer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and professional service. The technician explained the issue and options completely. Thanks so much!
Judy Millner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan was right on time, examined the door, explained what it needed and why, prepared my estimate and completed the work in a timely manner. He was personable & polite and good as what he does. I did get the Military discount, but I noticed when I went online that a Garage Door repair coupon was available for $15.00 off the total which I wasn't aware of at the time of service. Is it too late to get that discount? Which is greater, Military or Senior citizen discount or are they the same? Note: I paid by check.
Bill McBride
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door would not go down sometimes. Leo fixed the sensors and it works fine. He was pleasant, informative and a quality service person. We will use your company whenever we need future services. Our past service company owner retired. Thank you.
Robert Ozols
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, friendly, expertly knowledgeable and efficient service
Ken McKinney
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, communication, and work by the technician.
Lori Resch
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent experience. All options were explained in detail with no pressure to pick a certain level of available door additions or options. Our tech Mike was well informed, friendly and professional .
Rick Steinberg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars Excellent service in a very timely manner. Employee was very professional and customer friendly when providing information and answering questions about the garage door repair. Thank you!
Jeffrey Fletcher
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Install was professional, organized and clean! Thank you!
COLLEEN FINLEY.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My call to Precision Door resulted in our garage door being repaired within 3 hours of the call. As we would not be able to get out of our garage if an emergency occurred, getting the problem addressed promptly was critical. The staff person, Leo, was very professional and friendly. My wife and I were very appreciative of the work done in the noted timeframe.
Louis Williams
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very
Esther Coleman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for such prompt and professional service. This is the second time Precision has serviced our garage door and both times were great.
Joyce Hart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I CALLED ON SATURDAY AFTERNOON 3PM - THEY MADE A APPOINTMENT FOR MONDAY BETWEEN 2 AND 5PM. THEY CALLED BACK ON SUNDAY AND CHANGED THE TIMES TO MONDAY 12PM AND 3PM. REPAIRMAN MIKE ARRIVED AT 12 NOON SHARP. HE MADE A FEW SUGGESTIONS - WE AGREED ON THE COST AND HE WAS GONE BY 12:45. DOOR WORKS GREAT. I RECOMMEND THEM 100%
Patrick Hughes
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician, Leo, was very knowledgeable and courteous! Answered all of my questions and performed all repairs expertly! Very pleased with quality of the work and quick response in getting to it!!
Mike
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabe was excellent. He diagnosed the problem and too care of the repair immediately. He also quoted me a price for a new garage door especially since ours is original. I only ask that we be notified if the technician is vaccinated against covid-19 so that I probably should have worn a mask even thought I am tripe vaccinated.
Lee Stein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a smooth transaction from beginning to end. The door looks great! Everyone from Precision was very professional and made the process so easy. I would highly recommend them!!!
Maria Waclawski
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We moved into a home with a seriously old garage door system that made horrible sounds when opening and closing. Precision came out and replaced everything quickly and efficiently! Highly recommend.
Deb Vari
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision at 1:30 in the afternoon, as the spring in my garage door had broken. We were leaving on a trip the next day, and didn't think it could be fixed in time. They were out here by 2:30 and done by 3:45. Leo did a fantastic job, explaining everything along the way. Not cheap, but well worth it. Highly recommended!
David Ross
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am normally very hesitant to contact repair services because I usually feel ripped off at the end. I was expecting the same with Precision and dreaded the service call. Leo was the service technician sent for the repair. He was very professional and extremely helpful in answering all my questions. He finished the repair in 20 minutes and the garage door worked perfectly! I was awaiting the dreaded invoice and was shocked at how reasonable it was! For once, I felt very happy with the wonderful service provided and the excellent price! I would highly recommend Leo and Precision Garage Door without any reservation.
Shane Wenner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent and courteous service
Bruce Lustig
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had purchased my garage door and opener from Precision. When ever there is a problem i call them for service. They are very reliable and their work is excellent. They last repair I had a technician by the name of David. He was excellent in solving the problem and explaining what he did
Alan Bergson
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ from Precision was at my house today. He did his safety assessment and then explained to me my options from simplest fix to replacement. Throughout the service he was professional and very knowledgeable. I highly recommend Precision to anyone who needs service on their doors.
Vincent Manetta
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We ordered 2 brand new Hormann Orion 3200 garage doors from Precision in June of this year. Our doors just arrived last week and Precision promptly contacted us and scheduled us for installation in less than a week. Both service technicians arrived promptly for our installation appointment and were very well trained, very polite and completed our installation in a very professional manner. Thank you Precision for a very pleasant experience.
Allen & Pauline Kuser
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service person was on time and very polite. He fixed the problem quickly.
George Bruch
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job! Very friendly and informative. New garage doors look so good.
Donna Lindsey
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician was courteous and very capable. Will definitely use their Services again
William Donahue
Service Provided:
Garage Door Repair
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