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Read what people are saying
about Precision Garage Door in:

Chester County, PA

Precision Garage Door of West Chester PA
has received 150 reviews, averaging 4.97 Stars:
Review:

We were very impressed with Dan's evaluation of our garage door problem and his three options to address our situation. His professionalism and performance exceeded our expectations. His overall demeanor put us immediately at ease and his proficiency allowed him to complete the job without any hesitation. Kudos to Dan from his appreciative customers!!!
Bill Gilland
Service Provided:
Garage Door Repair
Review:

Keith and his guys are tremendous. I found them when my old door became inoperable and they sold me a new door, and everything associated with it, at a very reasonable price and they came when they said they would and communicated with me all along the way and generally exceeded my expectations. Very competent and honest! I recently had a keypad stop working and they were out the next day and fixed it in no time at all. I highly recommend them!
Chris Mcgurk
Leo Cornelius Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Brian knew what was wrong, his recommendations made sense, he was patient with my questions and answered them in ways I could understand. And he completed everything in the time frame he estimated at the beginning of the repair, even when we decided to expand the job. Honest, professional, reliable.
Tim Jones
Bryan Grammond Service Provided:
Garage Door Opener Repair
Product:
Belt Drive Garage Door Opener
Technician:
Review:

Leo did a great job installing my new garage door opener today. I would definitely recommend a Precision Door Service.
Christina Verish
Leo Cornelius Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very pleased with the product, and especially how the technician took the time to explain what he was going to do before he presented me with my options. Afterwards he thoroughly explained what was causing my garage door to malfunction, and the parts associated with the problem. He was very courteous when presenting me with my options, and finished the repair in minimum time. Because of the product and the technician's level of proficiency, I would recommend your service to friends and neighbors. Thanks you!
Joe Reisenwitz
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I called at 8:15am, by 11:30 Leo had arrived, diagnosed, and fixed our door. He was polite, honest, and knowledgeable. We will be calling Precision again to schedule an installation of a new updated system. I’m very impressed with Precision.
Todd Lexer
Leo Cornelius Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

5 stars! I was very pleased with the entire service from start to finish. The prompt, same day service response within a few hours was fantastic! The technician (Tom) was extremely pleasant, professional and knowledgeable. He explained the problem in detail and offered options to resolve the issue that met with my needs and budget. I would absolutely refer your company!
Christine Detreville
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Dan was great, first he called and said he was ahead of schedule and asked if he could show up early. I was having a problem with my garage door opener. He looked at the issues and we talked about the pro's and con's of repairing or replacing the opener. I decided the best option was to replace with a new LiftMaster Opener. Dan was very professional from start to finish.
Don Simpson
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Everytime Precision comes out, Ed is super helpful, thorough and professional. I like that I can work with the same person each time who knows the work work done in the past. Thanks Precision!
Susan Gaughan
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

Precision is the best..called on Saturday and the new opener was installed on Monday. Multiple calls by the service technician and he was on time. Completed the installation and cleaned up the area. Would definitely have them out should we have other garage door problems...
John Andrews
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ed replaced my damaged opener, springs and cables, all within a couple of hours on a Saturday call.
John M. - West Chester
Ed Hesling Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Our garage spring broke (on Sunday afternoon of course) and needed the car on Monday. I called expecting to get a recording to call an emergency number and then get someone on Monday. Was pleasantly surprised to get a live person and was told a technician can come in the evening. About a half hour later Bryan called to say he was in the area so he showed up about 45 minutes after my initial call. Bryan was very professional and explained what he was gonna do - replacing both springs. He completed his work in about a 1/2 an hour or so, we were very pleased with his work
Robert B
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Had a defcon 5 garage door emergency. Called Precision and they were out my house within a half hour. Dan from Precision, fixed everything and got the garage door back on track and able to be used. Great save. unfortunately the door was on its last legs and Dan and the Precision team came up with great options which I am now looking forward to. thank you provision. 5 stars for the hustle and for the service quality!!!
Dave Murray
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Without warning the garage door would only rise a short distance and stop. In the past this has been due to misalignment of safety sensor or debris but not this time. I called Precision Door and explained what was occurring and was told most likely it was the spring and that was correct because after arranging for a service call I checked. I was told to expect the Tech, Bryan Grammond, between 10a and 2p and he arrived some 20 minutes before 2p. He quickly saw the problem and promptly set about to replace the two springs that had broken. The door is once again operating correctly and I can say that the service was prompt and I would commend the Tech, Bryan, for a job well done and the Company for their response. Much appreciated. I have used Precision Door in the past and will continue to do so.
Charlie Higgins
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

I appreciated the thorough analysis of our 36 year old garage door prior to the discussion of options for repairing the problems. The service person Eddie was friendly,professional, and knowledgeable.
Bill Beyer
Ed Hesling Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Dan's rewiring of my garage door was very professional and done very efficiently. thx Dan!!
Janice Stief
Service Provided:
Garage Door Repair
Review:

Ed did a great job of letting me know about all issues with the safety inspection and options for replacing one of the openers. Very friendly, professional and efficient. If/when need any work in the future will call Precision again and request Ed to perform the work. Thanks!!
Bill Gilmore
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Working with Precision was easy and exceeded my expectations. They are competent and truly want to save your garage door. They are very knowledgeable and competent. They assess quickly, and are ready to fix your problem. They get the job done quickly and clear their work area. I would hire again and highly recommend them to any homeowner.
Charles Clark
Angel Rivera Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Very fast service. Extremely courteous employee. Arrived promptly. Will definitely continue to use Precision.
Polly Girard
Service Provided:
Garage Door Repair
Review:

Brian was very professional and did a great job! Given the weather and the time of day he deserves 6 STARS!!
Diane Ciardi
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Review:

We recently encountered a problem with one of our garage doors and contacted Precision. Their technician, Eddie, was on site within 24 hours. He was very courteous and professional. After performing a thorough diagnostic, he offered a detailed explanation of the cause of our problem and offered three options for rectifying the problem. Once we chose the course of action, Eddie completed the job quickly and with great results. A very satisfactory interaction with Precision. We would definitely give Precision a 5-star rating.
KP- West Chester
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Customer service was second to none! Your technician Ed was prompt courteous and offered a range of fixes! He had great knowledge of the products and what it would take to fix. He let me know he would be back Wednesday to complete all fixes. I would recommend this company to anyone!
Christopher Venuto
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Your people are very professional They solve the problem and do the work in the time that they estimate 5 star
Richard Eatough
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Awesome Customer Service. We able to schedule me the next day. Brian was very thorough and explained everything to me. Was even able to do the recommended work on the same day.
Karen Costello
Service Provided:
Garage Door Repair
Review:

I cannot say enough positive things about your operation. You went above and beyond what I deserved!. I mistakenly wrote a harsh review, thinking you were another company. Instead of replying negatively you had a courteous and highly skilled technician, Ed check another company's work and corrected the flaws in their repair. This was the very best of service. Be assured if I need something in this area, you will be the first I will call. I will tell anybody who is considering anything to do with garage doors that you have a first class outfit that does first class work. Thank you again, and happy holidays to you and your employees.
Ralph H.
A Response from: Keith

Ralph, Glad we could help. Home Advisor has some pretty shady companies signed up and their "background check" is a sham. They only chck to see if companies have "pending" lawsuits, so fly by night outfits get away with a lot. Sorry for what happened with the other company.

Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Dan did a great job on my door repair. He called ahead, was on time and made the job a great experience. You get a 5 star from me!
Joe L
Dan Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Good guys. Straight shooters. Fast and prompt.
Cliff R.
A Response from: Keith

Cliff, Thanks for the feeback. Straight shooters. I like that. Some people aren't so happy when you tell them the truth about what needs to done for their door.

Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Great service! Thanks
Christa Beregard
Bryan Grammond Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent Service. Dan the technician was great...
James O.
A Response from: Keith

Jim, Glad we were able to meet your expectations.

Dan Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Our guy was polite, and quick, explained everything before starting. Door works perfect. Nice job.
Ron S.
A Response from: Keith

Ron, Glad our tech explained everything to you. One of our core goals is to explain to all homeowners how their door works and what may need to be done. Tom

Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Cables
Technician:
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