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Read what people are saying
about Precision Garage Door in:

Chester County, PA

Precision Garage Door of West Chester PA
has received 115 reviews, averaging 4.97 Stars:
Review:

My garage door opener had stopped working, so I purchased a new one, but needed it installed. I went on Yelp, and found Precision Door Service. They had some very good reviews, so I scheduled an appointment. Ed was wonderful... very professional and knowledgeable. He arrived early, explained everything he was going to do, starting with a multipoint inspection. Once completed, Ed reviewed his finding and presented me with 3 pricing options (there was no pressure to choose one over the other). Throughout the entire install, Ed would check in just to let me know how things were going. After the install, Ed reviewed everything with me (all functions of the new opener and the repairs). I would highly recommend Ed and Precision Door Service.
Brendon Gefri
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Springs
Technician:
Review:

We used Precision 7+ years ago to install a new door, rails and opener so when we had a problem we immediately called them again since we were so pleased with that experience. Our spring broke and it was time for new rollers, springs, and a few other parts we elected to replace while they were here. Each time the technicians have been well informed, polite, and competent. I was called early in the morning to confirm the appointment and given a better idea of when they would show up. He did a thorough inspection and had 3 recommendations for what definitely had to be fixed, what items were showing a lot of wear and would need to be fixed soon and what items could wait a bit longer but were showing some wear and tear. He took time to explain and point out all the areas of concern. The only way our experiences with Precision Door could have been any better was if it was all free-- lol. Highly recommend Precision for any garage door needs.
Betsy B.
A Response from: Keith

Thank you so very much for your feedback. We are very happy we were able to serve you again.

Dan Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

One day service is great, thank you for your timely service and knowledgable technician.
Steven R.
A Response from: Keith

Steve, We work hard to get to everyone's house the day you call. Thanks for the feedback. Good to hear when get it right.

Bryan Grammond Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We couldn’t have been happier with our experience ! Timely scheduling ( they were able to get us someone right away, even though it was evening), and friendly helpful service ! Our technician was awesome and fixed everything on the spot, no waiting around for parts to be ordered etc. Would absolutely use again!
Stephanie M.
A Response from: Keith

Glad we could come to your aid when you needed us. Yeah, we lucked out too, because Dan was just leaving the shop when you called - then we don't have to pull someone away from a warm couch! LOL

Dan Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great service and timely repair.
Walter M.
A Response from: Keith

Good to hear from you Walter. Glad we are keeping up to our standards.

Bryan Grammond Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

Good job Great people
Art T.
A Response from: Keith

Thanks for your feeback Art. Glad to know when we are doing well.

Angel Rivera Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Have used Precision twice. Each time I had the opportunity to meet different techs. In both cases they were friendly, courteous, knowledgeable, and easy to talk with. Would not hesitate to call Precision when in need of service--just hope it's not too often!
Patricia
A Response from: Tom

Patricia, We're very happy we are able to meet you expectations of quality service.

Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Great customer experience. I called first thing in the AM they came out the same morning and fixed our problem. Tech called while in transit keeping us informed of arrival time, showed up on time, and fixed our problem professionally and quickly. Would definitely recommend them.
Alex T.
A Response from: Keith

Alex, We do our best to make it in a timely manner, so it is always nice to have that effort appreciated. Thanks for your feedback.

Ed Hesling Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

The two young men were very polite and courteous, and explained our options clearly.
Michael B.
A Response from: Keith

Michael, Glad we could be of service.

Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

My garage door would not attach to the motor. The servicemen were early! How often does that happen? They explained the situation and gave me three options to repair it. The work was done quickly and quietly. They took the time to explain their work and let me "practice." I did not realize that Dan was a "learner". He was as professional as Ed. I will continue to use your company. Thanks
Charles and elaine Parvin
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

The guys did an excellent job taking a look at the situation, explaining their findings, and repairing my double door. I really appreciated their open approach and their attentiveness. I will look here first for help in the future.
Jim Lee
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

It was a great experience start to finish. Took a total of 3 hours from initial contact to completion of work. Entire team was extremely professional. I was actually caught off guard because I didn't think the process was going to be that easy !
Seth Crossman
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

They repaired a commercial door for us on our delivery dock. They came out the next day and did a great job. They were very professional and helped us solve our door problem. I would highly recommend them.
Barbara Williams
Angel Rivera Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

Keith and Dan were great, on time, very pleasant and professional. Even though the service call wasn't until the end of the day, you couldn't tell by their attitude or performance it was a long day. They performed an evaluation and found multiple areas of concern. They showed me the issues, recommended a course of action (presented 3 options). I chose the option that best fit the needs and made the most sense. Replaced cables, springs and rollers on two sets of doors. They performed the repair and we are very satisfied with their work and the garage doors now work great! Thanks again Keith and Dan!!!
Jim Hartsky
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Leo is very nice, courteous young man who is a genius at fixing garage doors. I am very impressed with your high level of service.
Wes Taylor
Leo Cornelius Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

We were so pleased with the quick response and the professional service to getting our garage door repaired. We highly recommend Precision.
Linda Mcelvenny
Leo Cornelius Service Provided:
Garage Door Repair
Technician:
Review:

Ed and Dave came out on time. They checked the door for the problem and safety and made the repairs. The door is operating perfectly now. They were polite and answered all our questions.
Ron Reyenolds
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brian offered us a deal that could not be beat and even frustrated the competitors! Our door was beyond our expectations, and service was above and beyond. Installed a few days later, and we are thrilled with it. Highly recommend.
Kim Mooney
Angel Rivera Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent service! On time, very efficient and professional. Garage door works like it's new again.
Hal Wood
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Problem was resolve quickly.
David B.
Leo Cornelius Service Provided:
Garage Door Opener Repair
Technician:
Review:

prompt service , and job well done.
Elliot L.
Ed Hesling Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

I attempted to repair my garage door springs and install the motor myself. I quickly learned I got myself in way over my head. I called Precision and Eddie was at my door 45 minutes later. He walked me through the process and explained the benefits of a spring upgrade. I was so pleased with his "precision" work and amazing attitude. He was the best of the best. Precision Doors and Eddie come highly recommended by me!
Timothy P.
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Precision was recommended by a neighbor. Our opener and springs were replaced. The service was very prompt, professional, enjoyed the educational part of owning a garage door and keeping it in good condition. We would use our technician again in a minute!!! and Precision again.
Barbara Wark
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Pleased with the quick response. Your technician was very informative and efficient.
Frank J.
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

Ed was awesome in explaining to me the problem with the garage door and in fixing it in a timely manner. Very professional and great service! I would strongly recommend Precision.
Laura
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brian arrived within one hour of my phone call. He did a good job and was very neat about it. We will be in the market for a new door in about a year and Brian sold me on Precision. (Sorry, the web site won't allow me toselect a star. If Icould it would be five.)
Tony M.
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Outstanding response time and incredibly efficient and professional service.
Bob Powell
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Friendly, knowledgeable and professional! Did excellent work!
Sarah Martinez
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

They were so fast in replying to my service request. I couldn't believe they came out and made the repairs the same day I called. Very friendly as well. I would definitely use them again and recommend to anyone who needs garage door repairs.
Nancy Munyan
Bryan Grammond Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Everything was great.
Tim Herlihy
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
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