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Angel Rivera
Tech ID#: 7
Reviews: 13
Average: 4.62 stars

Angel Rivera

Technician
Angel Rivera has received 13 reviews, averaging:

Angel Rivera's Bio:

Hi, My name is Angel. I've been working in with Garage Doors for over 20yrs. As my name suggests, I am your garage door Angel. Anything you need done for your door, I'll do it and do it well. I see to it that all my customers are happy. I'm originally from Long Island, where I have 5 children. I moved to the Philly area in 2013 and enjoy the city. I am a big baseball fan, but I hate the Chicago Cubs (talking to you Brian).
Review:

Three new Hormann Titan garage doors were carefully and perfectly installed in about 7 hours by Angel and another installer on May 8, 2017. Tom came to our home on 4/8/17 to repair our 20 year old garage doors. I decided then to replace all three with better insulated and better quality doors. Tom did an excellent job explaining the various types of garage doors on the market to help with the decision process. Very impressed with Precision Door Service. Staff were experienced, extremely helpful, and eager to please ..5 STARS!!! Highly recommend.
Joe and Diane N.
Angel Rivera Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Great customer service! Recently, our garage door spring broke and a weld broke on one the panels requiring a brand new door and rail system. Precision answered our call late on a Friday afternoon and sent a technician out the next day to tell us what was needed. Within a few days the new door/rail system was in place and we were back in business. We are quite satisfied with the new door and everyone involved.
Barry B
Angel Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Your team were ,professional,quick,efficient, & courteous. I would recommend your company to anyone. Jim Salamone
Jim
Angel Rivera Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Excellent service guys, I couldn't be a more satisfied customer. Thank you for coming out on a Sunday for me.
Mark
Angel Rivera Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I WASN'T HAPPY WITH THE CONDITION THE WORKSPACE WAS LEFT AFTER THE REPAIR, DIRT & TRASH, SPRAY PAINT ON MY FLOORS.
Fred
A Response from: Brian Reinke

Fred, Thanks for taking the time to meet this morning. We do apologize for the drywall pieces that were left on the floor as well as the paint splatter. We appreciate your response. I've spoken with Angel and have made it clear that this type of service will not be tolerated from any employees of our company.

Angel Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Mike, and contractor, called in to say the crew was very good, did clean work and the door was the quietest he's ever heard. He ran it twice to make sure it was going up and down.
Mike
A Response from: Tom Schray

Mike, We are glad to hear this. Coming from a person who see's a lot of door installs, it means a lot. Tom

Angel Rivera Service Provided:
Garage Door Opener Install
Product:
Garage Doors
Technician:
Review:

Precision was recommended to me by the tire business next door. They were prompt,polite and did excellent work. If my garage door ever needs work again I would not hesitate to call again. If anyone else needs a door repaired I would not hesitate to recommend them.
Fran
Angel Rivera Service Provided:
Garage Door Repair
Technician:
Review:

Your repair man Angel, did an excellent job. I would recommend your company to my neighbors. Angel did a first class job of explaining various things to me, and i appreciated that of him. He is very knowledgeable in what he does. I thought that the final cost of $529.00 was high, and i intend to check on that with your competitors. Maybe i am wrong, but as an engineer i need to make certain that i am not being over charged. Again, i thought that Angel did a good job, and that he was very fast in performing the job. Companies need people like Angel.
John
A Response from: Thomas

John, We appreciate your feedback. Please note that your service included an evening "Emergency Service Fee" for which there is a $140 charge to which you had agreed to prior to coming out. That might be why you were surprised by the larger than expect repair cost. I understand your concern. I also understand what it takes to ask a technician to get back into a work-truck after a cold, dark, 10hr winter's day to fulfill our customer's requests. The added Fee covers the overtime and incentive to ensure top quality work, even at the end of a long, cold day. Thank you for your patronage.

Angel Rivera Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The team at Precision was great to deal with, starting with Tom the owner. We initially wanted to temporarily remove our old door to facilitate drywall work in our garage but when the door was inspected we learned that it could not be removed without damaging it. At that point Tom walked us through the new door options without pressuring us to buy. We ordered a new door but when it arrived the installers realized that the original measurements were incorrect and our door had to be ordered at a custom size. Tom handled this without any additional charge and the correct sized door arrived the next week. Angel and his assistant installed the door perfectly in one morning. He raised the rails as I requested so we now have a beautiful new door with greater headroom. I would gladly recommend Precision to my friends and family.
Sean
Angel Rivera Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Excellent work and prompt service.
Hummayun
Angel Rivera Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Thank you. Door looks great and your crew was very professional.
Denise
Angel Rivera Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

I had my garage door replaced, and Angel and team did a great job! They were very professional, fast and took the time to show me all the features of the new opener and keypad.
Joe
Angel Rivera Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Angel showed up, figured out fast why the garage door was jamming up, replaced the bent part, adjusted the closer, and lubed the tracks and rollers. He was done quick and got my garage door working like new again. Thanks! -Ed
Edward
Angel Rivera Service Provided:
Garage Door Repair
Product:
Springs
Technician: