Bryan Grammond
has received 68 reviews, averaging:
Bryan Grammond's Bio:
Hi, my Name is Bryan.
I am from Springfield, PA (Delaware County).
Prior to starting my career with Precision, I was an auto mechanic. Now cars are just my hobby. I enjoy fishing, cooking, car racing and most importantly spending time with my family. I started working for Precision while living in Florida for a year or so. I enjoy what I do, and the customers I get to meet everyday.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very happy with Precision Door. Brian installed a new opener (PDS 800) and it works beautifully and is super quiet. He arrived ahead of schedule and I was able to get same day service!! Answered my many questions graciously. Will use Precision of West Chester again without a doubt.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Excellent Service, Professional. We had to call after our garage door opener broke. Neither my husband nor I can use any other door due to being handicapped. The person arrived at our house within an hour to fix the door. You cannot find a better quicker service. Great job. Ann
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Garage door needed to be replaced. Leo removed the old double door and all hardware and installed new hardware and door. I am very pleased with the work he did!! Everything operates perfectly, looks great, and he cleaned up after the work was done. Absolutely no negatives plus Leo was a great guy. Very friendly, knew what he was doing and made me feel very comfortable with both him and Precision Door Service. Would not hesitate to use them in the future. Highly recommend!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
The level of professionalism & knowledge was exemplary, starting from the initial cold call thru to the timely completion of the entire new installation of the power opener and all related devices. Precision developed a very good initial level of trust in the work they did. Would highly recommend them for power garage door install or repair.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
This was my first experience withPrecision doors. I was very impressed! The serviceman Brian was friendly and on time He explained everything to me. He was efficient and cleaned up when he was finished. He took the time to show me the features of the door opener. I will definitely use this company when needed in the future
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Thank you very much for the prompt service.
Brian explained the problems and fixed my garage doors correctly.
I have a peace of mind now.
I appreciated your service.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Hello, We had garage doors installed in the middle of February - blistering cold weather.
The installers were professional, on time, courteous, smart and most importantly did a perfect job.
Thank you
Dan G
A Response from: Keith
Dan,
I'm always happy to get feedback on the work that our guys are doing. We put a lot of effort in making a great work environment to ensure the best possible service possible.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
So happy I called Prescision! Brian was very informative and honest with me about the state of the garage door! I feel confident now and know I can call them when I need them. The $30 Diagnosis fee was well worth getting Precision on my Home Maintenance List!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our garage door opener broke Sunday night and we were pretty sure we needed a new one. The old one was 22 years old!! We called several places yesterday (Monday) and the first to call back almost immediately was Keith from Precision. We set an appointment for 4 PM yesterday afternoon and Bryan came out to service our garage door opener. He recommended a new belt opener and also told us our pulleys were shot. We had him replace the opener and pulleys and two hours later, we had a new garage door opener. Bryan was efficient, respectful, and very knowledgeable. We were extremely happy with the service provided and will recommend Precision to all our friends and family.
Ed K.
A Response from: Keith
Glad you're happy with the new opener. Those new belt drives are extremely quiet.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Brian knew what was wrong, his recommendations made sense, he was patient with my questions and answered them in ways I could understand. And he completed everything in the time frame he estimated at the beginning of the repair, even when we decided to expand the job. Honest, professional, reliable.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our garage spring broke (on Sunday afternoon of course) and needed the car on Monday. I called expecting to get a recording to call an emergency number and then get someone on Monday. Was pleasantly surprised to get a live person and was told a technician can come in the evening. About a half hour later Bryan called to say he was in the area so he showed up about 45 minutes after my initial call. Bryan was very professional and explained what he was gonna do - replacing both springs. He completed his work in about a 1/2 an hour or so, we were very pleased with his work
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Without warning the garage door would only rise a short distance and stop. In the past this has been due to misalignment of safety sensor or debris but not this time. I called Precision Door and explained what was occurring and was told most likely it was the spring and that was correct because after arranging for a service call I checked. I was told to expect the Tech, Bryan Grammond, between 10a and 2p and he arrived some 20 minutes before 2p. He quickly saw the problem and promptly set about to replace the two springs that had broken. The door is once again operating correctly and I can say that the service was prompt and I would commend the Tech, Bryan, for a job well done and the Company for their response. Much appreciated. I have used Precision Door in the past and will continue to do so.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Bryan was very professional and honest. He explained what was needed to get two garage doors working like new. I would have purchased a new door, but he told me it was not necessary. I appreciated his honesty and hard work, as it was frigid outside. He rearranged his schedule, so he could complete the work for me that day, which took 6 hours. I could not be more pleased! Thank you Bryan!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Thank you very much Brian for your help with our garage door. On this very, very, cold and windy day, you quickly located the problem, gave us several options and completed the new installation. We appreciate your help.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
return customer; good service 10 years ago and another time
later by phone ( no charge)
job done well; on time; efficient; had question, Bryan called back;
would call you again as needed
John H.
A Response from: Keith
John,
Glad we could serve you well over the course of 10 yrs. It's nice to know we're keeping it good.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Working with your company was an awesome experience. I run Large Corporate Lending for Univest Bank and Trust and you are the type company we look to finance. Well run.
Joanne F.
A Response from: Keith
WOW. Truely flattered. Thank you for your feedback.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
We are so pleased with the quick response to our phone call this morning. It is mid-afternoon and our door has been repaired! Brian Grammond was very polite, and proceeded with the necessary repair in a expeditious and professional manner. Thank you!
Cindy P.
A Response from: Tom
Cindy,
Thanks for your feedback. We do our best to come to your house the same day you call. Glad we meet those expectations.
