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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Chester PA
has received 3 reviews, averaging 1.00 Stars:
Review:

Matt called to say that he felt our Opener prices were too high and that he could buy one at a Home Depot or Online for far less. He also stated that our spring prices are much higher than what he could get online.
Matt
A Response from: Tom Schray

Matt, Understood. Nobody can compete with big box store. Home Depot sell openers for less than our least expensive opener costs us to buy. I'm sorry that you can't understand this, but this is the reality of all small business in America. BUT, you forget our openers are brought to your door, installed the same day you telephoned us for service and all done by a professional. We make sure your door is working safely ensuring that both your door and opener will have a long working life. You want cheap stuff. Call Home Depot. You want the best products on the market with unmatched professional service. Call us.

Bryan Grammond Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

I WASN'T HAPPY WITH THE CONDITION THE WORKSPACE WAS LEFT AFTER THE REPAIR, DIRT & TRASH, SPRAY PAINT ON MY FLOORS.
Fred
A Response from: Brian Reinke

Fred, Thanks for taking the time to meet this morning. We do apologize for the drywall pieces that were left on the floor as well as the paint splatter. We appreciate your response. I've spoken with Angel and have made it clear that this type of service will not be tolerated from any employees of our company.

Angel Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

As discussed with Tom, there was no communication to me that Bryan was going to be an hour late after the set appointment. Having the technician or office staff contact the customer if there is to be a delay would eliminate this issue. Bryan is not a good reflection of customer service on your company which I have found everyone else I have dealt with in the past to be excellent. I only hope the quality of his work is better than his customer service.
Glen
A Response from: Thomas

Glen, As per our conversation, I do apologize. We dropped the ball on this call and appreciated your letting us know. Communication: I'll be discussing it with all our technicians this coming meeting. It's easy to forget to call ahead when faced with a difficult job, but they certainly need to keep in mind the customer who is still waiting. We'll work on it.

Bryan Grammond Service Provided:
Garage Door Repair
Product:
Springs
Technician: