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Ed Hesling
Tech ID#: 12
Reviews: 113
Average: 5.00 stars

Ed Hesling

Technician
Ed Hesling has received 113 reviews, averaging:

Ed Hesling's Bio:

Ed is a transplant from Delaware Precision. He has been working for Precision for 4 yrs all together. He considers himself the customer service "GOAT". It may be a bit much, but truth is, lots of people like him a lot.
Review:

Excellent service, prompt response, and beautiful work. Would definitely use again.
David Saul
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Your tech Ed was very impressive. Did an excellent job and did efficiently and quickly. I was very pleased with is competency.
Richard Dimarco
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

Precision was great to deal with! I placed a call and they came out quickly and on time. The technician Ed was pleasant and professional and fully explained all of my issues and then corrected them in a very timely manner. Very happy with Precision and would have no problem recommending them to anyone!
Patrick Kelly
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

We learned about Precision via your website and were very pleased with your company and the work we had done by your technician Eddie! He arrived right on time and, after some questions to determine exactly what problem we were experiencing, performed a thorough evaluation of our garage door openers. After explaining what he found to be the cause of our problem and offering different choices he completed the work and answered all questions. What a difference with our openers! We were very impressed with Eddie's professionalism and the quality of the work we had done. Thank you! We will definitely recommend Precision (and your technician Eddie!).
Mary Wirth
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Would absolutely call Precision Door Service in West Chester again. Our technician was Ed Hesling, who was prompt, knowledgeable about the repairs needed, and efficient.
George Falconero
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Cables
Technician:
Review:

I honestly had no clue who to call, Precision had a great rating on google so I gave them a shot. I now know why they have such great ratings. Ed came out on time, got right to work, explained everything as he went and made us feel 100% comfortable with what needed to be done. He was extremely personable and professional. I will absolutely recommend Edward Hesling from Precision to anyone looking for garage door repair.
Amy
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Ed Hesling was professional, knowledgeable and friendly when he serviced my garage door. The spring on the door broke and the door buckled. Ed explained my options and I decided to replace the door. The spring was repaired and I’m awaiting delivery and installation of the new door. Thanks for your honesty!
Barb Walsh
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

The Technicians were very friendly, clean and thorough. They also took the time to explain all the issues with the garage door mechanism and the maintenance required.
Kirby Steger
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Eddie is a Very good representative for your company, excellent people skills, very knowledgeable, concise and to the point
Bob Cooney
Ed Hesling Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Eddie was here right on time (he called 30 minutes ahead). After a comprehensive inspection, he told me exactly the repairs my door needed. I was given 3 detailed options, so it was less difficult to make a final decision. He made the repairs and pointed them out to me. He was here less than 30 minutes.
Vicky Shinoda
Ed Hesling Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Eddy dis an excellent job. Worked hard, very personable and provided detail answers to any of our questions. Would highly recommend Precision in the future
Bill Thompson
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

My technician was knowledgable and thorough. He explained options and their costs. He did not try to push for a more expensive option and quickly did the work I had selected. I would certainly call again. BUT, at the side of this questionnaire, it says "Senior Citizen Discount." I did not receive any discount. Thank you.
Judith Wadsworth
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

Ed was extremely helpful and informative. He did an amazing job of explaining what was wrong and how to fix all of our issues!! He was extremely formal and wasn’t worried about our dogs as well as addressed our concerns for safety and security!!! Thank you
Kim Cooper
Ed Hesling Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

One of the torsion springs on my garage door broke when closing for the evening. I called Precision and they sent a technician out the next morning Their service was prompt. Their technician was clean, professional and did a thorough inspection of my door system. He took the time to explain all the parts and how to detect wear. He also explained how a door should be maintained. The repair was done and I was happy with the service and cost.
John Grohowski
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Five Star, on time and efficient.
Beverly Quinn
Ed Hesling Service Provided:
Garage Door Opener Repair
Technician:
Review:

Ed was very knowledgeable and took care of the adjustment of the garage door. I will need a copy of the invoice to share with my client for reimbursement. If you could email that to me, it would be appreciated :)
Lila Achuff
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

I was very pleased with service received. Ed called right at 8am to say he would be at my home by 830. Reviewed and explained to me what the issues were and options to fix it. I went with the middle plan as it fixed major issues and was the most cost efficient for me currently. Very pleased with the service and will recommend anyone to contact Precision Door.
Gary Stanley
Ed Hesling Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

Ed, our technician, was professional, personable and did a great job. He thoroughly explained everything both before and after servicing my door. I would definitely recommend Precision to anyone.
Mike Good
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Service was great. Serviceman explained everything needed to repair garage door. Repair was done. Quickly.
Barbara Schlichtman
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

I've used Precision three times now in three different houses. They have always been communicative and helpful. All of my concerns were handled professionally. I'm a very satisfied customer and would recommend Precision to anyone needing garage door, motor, etc repair.
Jerome Cammarata
Ed Hesling Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I’m not sure now why I chose Precision but I’m very happy I did and especially happy as today I was locked in and your appt. arranger got Ed out here fast. Ed Hesling installed and has serviced my door and he is just so nice, polite and great at jus job. Thank you Precision.
Susan Delaney
Ed Hesling Service Provided:
Garage Door Opener Repair
Technician:
Review:

I have used Precision in the past and was always very satisfied. In fact, my son had a garage door replaced last week by Precision. Today's experience confirmed our high regard for Precision and its Employees. Our Technician was Ed and he was professional, friendly, informative and efficient.
Joe Reifsnyder
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Technician:
Review:

Excellent service completed quickly and to our complete satisfaction. We had a total extension rebuild done and our door system seems like brand new. Technition was very knowledgable and friendly. We actually called them back the same day to do our other door.
Jan Donegan. cold call
Ed Hesling Service Provided:
Garage Door Opener Repair
Product:
Springs
Technician:
Review:

I called another garage door repair place on Monday AM as my side was acting weird/wouldn't work even after troubleshooting and googling potential issues. He said he'd call back- I waited 2 days he never did. I called Precision and a man picked up, asked me what was going on tried to mini troubleshoot to make sure I didn't lock it out, etc. Then scheduled Ed to come out who came out 2 days later (after I got an email verifying my scheduled apt). Ed was out on time when he said- went through cheaper possible solutions and we ended up needing either a new receiver (electrical board) or just replacing the unit. I ended up replacing the unit as it was just $50 or so more than replacing the board. It was a 2 1/2 year old Lift Master and Ed stated he hadn't seen that go bad w/oyr a lightning strike or electrical surge in his 5 years doing this. Does it suck that a 2 year old opener failed- yes but Ed did a great job troubleshooting and explaining what my options were and what I paid for. Oh and my next door neighbor apparently came and grabbed him to look at hers since she was having issues also. He went over and did just that even though she hadn't called it in and scheduled it etc. Good guy, good service and company.
Sean Sutton
Ed Hesling Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Keith was prompt, courteous and efficient.
Bruce Turnbull
Ed Hesling Service Provided:
Garage Door Repair
Technician:
Review:

Ed was professional, informative and efficient. He explained everything he did, explained why he did what he did and answered all of our questions. Thank you for doing a great job!
Sonia Martinez
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

EXCELLENT service. Was fun watching efficiency and knowledge of product
Mel Brodsky
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Repair was done quickly and professionally- will definitely cal next time we have a garage door need!
Kim Pratt
Ed Hesling Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

We called Precision after out garage door opener failed. Ed evaluated our system and made recommendations of repair and replacement. He explained the mechanical operation and safety elements of the springs, rollers, cables, etc. He completed the repairs quickly and effectively and reviewed the operation of the new opener. Great service.
Jeff
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

Excellent service with Ed. Extremely knowledgeable, informative and patient during the decision making process of the repair. Would highly recommend.
Suzanne K.
A Response from: Keith

Suzanne, Thanks for your feedback.

Ed Hesling Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
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