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Ed Hesling
Tech ID#: 12
Reviews: 134
Average: 5.00 stars

Ed Hesling

Technician
Ed Hesling has received 134 reviews, averaging:
1 2 3 4 5

Ed Hesling's Bio:

Ed is a transplant from Delaware Precision. He has been working for Precision for 4 yrs all together. He considers himself the customer service "GOAT". It may be a bit much, but truth is, lots of people like him a lot.
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eddie was here right on time (he called 30 minutes ahead). After a comprehensive inspection, he told me exactly the repairs my door needed. I was given 3 detailed options, so it was less difficult to make a final decision. He made the repairs and pointed them out to me. He was here less than 30 minutes.
Vicky Shinoda
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Eddy dis an excellent job. Worked hard, very personable and provided detail answers to any of our questions. Would highly recommend Precision in the future
Bill Thompson
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My technician was knowledgable and thorough. He explained options and their costs. He did not try to push for a more expensive option and quickly did the work I had selected. I would certainly call again. BUT, at the side of this questionnaire, it says "Senior Citizen Discount." I did not receive any discount. Thank you.
Judith Wadsworth
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was extremely helpful and informative. He did an amazing job of explaining what was wrong and how to fix all of our issues!! He was extremely formal and wasn’t worried about our dogs as well as addressed our concerns for safety and security!!! Thank you
Kim Cooper
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

One of the torsion springs on my garage door broke when closing for the evening. I called Precision and they sent a technician out the next morning Their service was prompt. Their technician was clean, professional and did a thorough inspection of my door system. He took the time to explain all the parts and how to detect wear. He also explained how a door should be maintained. The repair was done and I was happy with the service and cost.
John Grohowski
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Five Star, on time and efficient.
Beverly Quinn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was very knowledgeable and took care of the adjustment of the garage door. I will need a copy of the invoice to share with my client for reimbursement. If you could email that to me, it would be appreciated :)
Lila Achuff
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very pleased with service received. Ed called right at 8am to say he would be at my home by 830. Reviewed and explained to me what the issues were and options to fix it. I went with the middle plan as it fixed major issues and was the most cost efficient for me currently. Very pleased with the service and will recommend anyone to contact Precision Door.
Gary Stanley
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed, our technician, was professional, personable and did a great job. He thoroughly explained everything both before and after servicing my door. I would definitely recommend Precision to anyone.
Mike Good
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Service was great. Serviceman explained everything needed to repair garage door. Repair was done. Quickly.
Barbara Schlichtman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I've used Precision three times now in three different houses. They have always been communicative and helpful. All of my concerns were handled professionally. I'm a very satisfied customer and would recommend Precision to anyone needing garage door, motor, etc repair.
Jerome Cammarata
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I’m not sure now why I chose Precision but I’m very happy I did and especially happy as today I was locked in and your appt. arranger got Ed out here fast. Ed Hesling installed and has serviced my door and he is just so nice, polite and great at jus job. Thank you Precision.
Susan Delaney
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past and was always very satisfied. In fact, my son had a garage door replaced last week by Precision. Today's experience confirmed our high regard for Precision and its Employees. Our Technician was Ed and he was professional, friendly, informative and efficient.
Joe Reifsnyder
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service completed quickly and to our complete satisfaction. We had a total extension rebuild done and our door system seems like brand new. Technition was very knowledgable and friendly. We actually called them back the same day to do our other door.
Jan Donegan. cold call
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called another garage door repair place on Monday AM as my side was acting weird/wouldn't work even after troubleshooting and googling potential issues. He said he'd call back- I waited 2 days he never did. I called Precision and a man picked up, asked me what was going on tried to mini troubleshoot to make sure I didn't lock it out, etc. Then scheduled Ed to come out who came out 2 days later (after I got an email verifying my scheduled apt). Ed was out on time when he said- went through cheaper possible solutions and we ended up needing either a new receiver (electrical board) or just replacing the unit. I ended up replacing the unit as it was just $50 or so more than replacing the board. It was a 2 1/2 year old Lift Master and Ed stated he hadn't seen that go bad w/oyr a lightning strike or electrical surge in his 5 years doing this. Does it suck that a 2 year old opener failed- yes but Ed did a great job troubleshooting and explaining what my options were and what I paid for. Oh and my next door neighbor apparently came and grabbed him to look at hers since she was having issues also. He went over and did just that even though she hadn't called it in and scheduled it etc. Good guy, good service and company.
Sean Sutton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Keith was prompt, courteous and efficient.
Bruce Turnbull
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was professional, informative and efficient. He explained everything he did, explained why he did what he did and answered all of our questions. Thank you for doing a great job!
Sonia Martinez
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

EXCELLENT service. Was fun watching efficiency and knowledge of product
Mel Brodsky
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Repair was done quickly and professionally- will definitely cal next time we have a garage door need!
Kim Pratt
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We called Precision after out garage door opener failed. Ed evaluated our system and made recommendations of repair and replacement. He explained the mechanical operation and safety elements of the springs, rollers, cables, etc. He completed the repairs quickly and effectively and reviewed the operation of the new opener. Great service.
Jeff
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service with Ed. Extremely knowledgeable, informative and patient during the decision making process of the repair. Would highly recommend.
Suzanne K.
A Response from: Keith

Suzanne, Thanks for your feedback.

Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 star...thanks Eddie
Brian K.
A Response from: Keith

Glad we could help.

Service Provided:
Garage Door Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very pleased with the product, and especially how the technician took the time to explain what he was going to do before he presented me with my options. Afterwards he thoroughly explained what was causing my garage door to malfunction, and the parts associated with the problem. He was very courteous when presenting me with my options, and finished the repair in minimum time. Because of the product and the technician's level of proficiency, I would recommend your service to friends and neighbors. Thanks you!
Joe R.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great job by Eddie! Pleasant, competent, and quick. Door works much better now. Did an excellent job of explaining repair and results.
Mark S
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everytime Precision comes out, Ed is super helpful, thorough and professional. I like that I can work with the same person each time who knows the work work done in the past. Thanks Precision!
Susan G.
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed replaced my damaged opener, springs and cables, all within a couple of hours on a Saturday call.
John M.
Service Provided:
Garage Door Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I found them on the internet and was absolutely delighted. I have had trouble for the last 3 years with my "new" garage door opener. The previous company did a poor job at installation and even worse customer service. Ed from Precision did a great job and my door runs like new. And they are very reasonable!!
Lynn Dever
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the thorough analysis of our 36 year old garage door prior to the discussion of options for repairing the problems. The service person Eddie was friendly,professional, and knowledgeable.
Bill B.
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed did a great job of letting me know about all issues with the safety inspection and options for replacing one of the openers. Very friendly, professional and efficient. If/when need any work in the future will call Precision again and request Ed to perform the work. Thanks!!
Bill G.
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We had an entire mechanism and motor installed by Eddie. Excellent worker and a pleasure to deal with.
Dianna S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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