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Read what people are saying
about Precision Garage Door in:

Avondale, PA

Precision Garage Door of West Chester PA
has received 6 reviews, averaging 4.33 Stars:
Review:

Ed was an excellent Tech. He explained all aspects of the repairs needed very clearly and provided me with several options. He worked quickly and completed the repair work in a timely fashion. I would highly recommend Ed and Precis ion Door
Pat M.
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Ed came out and did a fantastic job! He asked all the right questions and diagnosed the issue. He fixed the garage door in no time. Highly recommend Ed and Precision.
Dana Slachta
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

The torsion spring on my garage door broke this morning and I couldn't get the door open so I could go to work. Not knowing who to call I just googled and came up with the number for Precision. The repair guy was out within 3 hours and fixed my door, taking the time to explain how the springs work and why mine failed. The repair guy was pleasant, competent, and courteous. I hope I never have anymore issues with my garage door, but if I do I will definitely be calling Precision!
Joe Duscher
Bryan Grammond Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

We are very satisfied with the service we received when the spring on our dourble car garage door broke around 7 p.m. last night. My wife is in a wheelchair and the garage is her main source of entry into our home. I went on line to look for a garage door repair service, found Precision, checked the reviews of those who use Precision, found many needed new springs, called them and got an appointment for first thing this morning. Bryan called to say he was on his way as indicated by the call service and arrived at the time he was predicted to be on site. He was very efficient and had the parts needed with him. We could not ask for more.
Adam
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

As discussed with Tom, there was no communication to me that Bryan was going to be an hour late after the set appointment. Having the technician or office staff contact the customer if there is to be a delay would eliminate this issue. Bryan is not a good reflection of customer service on your company which I have found everyone else I have dealt with in the past to be excellent. I only hope the quality of his work is better than his customer service.
Glen
A Response from: Thomas

Glen, As per our conversation, I do apologize. We dropped the ball on this call and appreciated your letting us know. Communication: I'll be discussing it with all our technicians this coming meeting. It's easy to forget to call ahead when faced with a difficult job, but they certainly need to keep in mind the customer who is still waiting. We'll work on it.

Bryan Grammond Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

I am satisfied: 5 star
Max
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad