Review:

Arrived on time, as scheduled, and completed the repair (springs etc.) as stated. Very reliable and professional.

Review:

Technician that came out to look at my problem was very knowledgeable and clear as to what my door needed. Told that part would take 3 to 4 weeks to get to your facility. That was December 6th It's now 6 weeks and have not heard from Anyone!!!! This is becoming a pain since my wife and I use this door to get to our other garage , take out trash and get wood for our fireplace insert Please respond as your rating is getting lower with every day I wait. Noel Pelletier

Review:

I had used Precision Door twice in the past, once for a garage door replacement and once for an opener replacement. When one of the springs broke I didn’t hesitate to contact them again. I was charged $675 for 2 new springs, 4 pulleys, and a new cable wire. It took the technician 35 minutes to complete the job. Afterwards I did some internet research on the parts. I was charged $35 per pulley while the average price online is $5. Springs sell for way less than the $120 each that I was charged. I felt totally ripped and still do. I will not be using Precision Door in the future. The only positive part of this experience was the technician, Gabriel, who was very professional and was not responsible for the absurd prices he quoted.

Cathy, I am happy you noticed the professionalism and courtesy of our technician, Gabriel. Sorry to hear you felt our prices are high. However, it is a great mistake to believe that on-line pricing of products in any way reflect the true cost of at home services. Asking us to match Amazon's price on springs is the same as asking Domino's to match a supermarket frozen pizza or asking Wawa to match the cost of a cup of coffee made at home. Last year, my Wawa coffee costed $1. Yesterday, my Wawa coffee costs $2. Coffee made at home cost how much? This is true to our running costs across the board. We service your home with a fully stocked truck in order to fix your door same day, stocked superior quality parts, by professional technicians. American made springs (your springs were produced in Reading PA), Gas, Trucks (45% increase in truck costs year on year) and technician pay, everything across the board, has all risen significantly over the last year. In these uncertain times, in order to serve our customers today and many years into the future, we've raise our prices significantly. Our apologies, but that's just the reality of the current business environment. We wish you all the best. Keep in mind, you have a great warranty on your spring system which we 100% back. If in the future, there is an issue with the repair we did, please don't hesitate to call us in order to address any issues that are covered under warranty.

Review:

We called Precision at 1:30 in the afternoon, as the spring in my garage door had broken. We were leaving on a trip the next day, and didn't think it could be fixed in time. They were out here by 2:30 and done by 3:45. Leo did a fantastic job, explaining everything along the way. Not cheap, but well worth it. Highly recommended!

Review:

I had purchased my garage door and opener from Precision. When ever there is a problem i call them for service. They are very reliable and their work is excellent. They last repair I had a technician by the name of David. He was excellent in solving the problem and explaining what he did

Review:

Excellent job. From the moment I called the number the service orientation was apparent. The engineer (Mike Hopton) was on the ball and his review of the 3 doors was quick and accurate. He then did the necessary work as we agreed and now I have three doors in excellent working order. Great experience - would recommend them without reservation.

Review:

Precision Door did a fantastic job repairing my garage doors. They were able to come out right away...they were super friendly and professional. I would definitely recommend them! I

Review:

Service was excellent.

Review:

I called Precision Door in the morning and was assured that the technician would be at my house the same within a 3 hour window the same day. . I’ve spent many hours waiting for various service people to arrive within a prescribed time only to be disappointed. However, Gabe arrived at exactly the promised time and quickly saw my problem and devised a solution. Within an hour, he had completed the work, made some suggestions regarding my aging garage door, and gave me a preliminary estimate for a total garage door replacement. Gabe was punctual, professional and skilled at his job. Thank you Gabe and Precision Door.

Review:

AJ Very knowledgeable and professional. He showed me all of the flies how my previous company Improperly installed the door the first time. He was extremely efficient and very well prepared to fix the problem the first time. I would highly recommend precision door services to anyone looking to install or repair a garage door. I just wished I called them the first time and not dew-Car Doors, who improperly installed the first time!

Review:

Angel and Eddie did a good job, AJ was our sales person who came out to see us, very personable

Review:

Gabriel was on time and true pro, repaired the door in lightning speed time. I am very happy with his work and would definitely recommend him/precision door to anyone or better yet call him/precision door if I ever need to do an install or repair.

Review:

The Precision team was very professional from sales to installation. They took their time and everything came out perfectly. They installed three new garage doors, openers and outside moulding. Beautiful job and great price. I’d highly recommend them!

Review:

Used you because you could repair door today. Greg did a great detective job to identify issue as a module in the motor. He good needed part from unit on board and exchanged it, lubed the door, and checked to GDO opener in one car. Great job nice young man price seemed ok. Tx you would call or recommend you again. Jim C.

Review:

Leo was very prompt, efficient, knowledgeable, professional and accommodating. I was very pleased

Review:

Fast, awesome service!! The only company I will ever use!

Review:

The heavy duty spring on my garage door broke after twenty years and I needed a company that could come out to my home in a day or so to replace the spring and pulley along with the safety wire. Serviceman was very knowledgeable and had both springs replaced in about thirty minutes along with lubricating the rollers on the repaired door. And yes, he checked my other garage door opener and lubricated it also to improve on the tension of opening and closing the doors. Would not hesitate asking Precision Door Service for help in the future.

Review:

Eddy dis an excellent job. Worked hard, very personable and provided detail answers to any of our questions. Would highly recommend Precision in the future

Review:

This is my fourth year in this country, I still rely on google search and recommendations from friends. This time I found precision on that search engine. Leo Cornelius who rendered the service was excellent. I can't complain - he was prompt, respectful and helpful. He exerted extra effort to address additional concerns of my doors. Congratulations to have him in your team!

Review:

Matt called to say that he felt our Opener prices were too high and that he could buy one at a Home Depot or Online for far less. He also stated that our spring prices are much higher than what he could get online.

Matt, Understood. Nobody can compete with big box store. Home Depot sell openers for less than our least expensive opener costs us to buy. I'm sorry that you can't understand this, but this is the reality of all small business in America. BUT, you forget our openers are brought to your door, installed the same day you telephoned us for service and all done by a professional. We make sure your door is working safely ensuring that both your door and opener will have a long working life. You want cheap stuff. Call Home Depot. You want the best products on the market with unmatched professional service. Call us.

Review:

Leo was excellent. he was very professional, efficient and answered all of my questions.