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Read what people are saying
about Precision Garage Door in:

Chester County, PA

Precision Garage Door of West Chester PA
has received 84 reviews, averaging 4.95 Stars:
Review:

I made a call at 10AM on a Friday morning and a technician (Ed) was at my house by 1PM. Ed reviewed some issues we were having with our door/opener and was easily able to identify and address 2 of the 3 issues. The 3rd issue required additional materials and that service call is already scheduled for next week. Ed took the time to explain what was wrong and how he was addressing each issue. I am very pleased with the service performed by Ed and by Precision Door's customer service, quick response time and follow up. Keep up to good work.
Ed Markowski
Ed Hesling Service Provided:
Garage Door Opener Repair
Technician:
Review:

The torsion spring on my garage door broke this morning and I couldn't get the door open so I could go to work. Not knowing who to call I just googled and came up with the number for Precision. The repair guy was out within 3 hours and fixed my door, taking the time to explain how the springs work and why mine failed. The repair guy was pleasant, competent, and courteous. I hope I never have anymore issues with my garage door, but if I do I will definitely be calling Precision!
Joe Duscher
Bryan Grammond Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Great service and on time. Spring snapped and popped garage door off of rollers. Ed did a safety inspection of door and showed me some other issues he had concerns with. Ed got the door working and gave us some options for the future if we decide to replace the door. Decided to have Ed and Precision replace that door and the door next to it. Very fair price and excellent service made it an easy decision. Will request to have Ed install the doors when they come in. Very Satisfied.
Chuck M.
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Prompt service. Same day repairs. Would highly recommend.
Maria B
Bryan Grammond Service Provided:
Garage Door Repair
Technician:
Review:

I truly appreciate the service technician Mr. Ed Hesling who displayed the upmost knowledge and professional expertise in his work.
Warren Chambers
Ed Hesling Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

5 Stars! Everything went smoothly and the doors work very well, nice and quiet. It was a pleasure working with Ed.
John Jobes
Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

Would highly recommend Bryan and Precision. Bryan arrived on time and was courteous and knew his stuff. He repaired my door in under an hour. It is working better than it has for years. Definitely call Precision!
Bonnie Kinsley
Bryan Grammond Service Provided:
Garage Door Repair
Technician:
Review:

The Technician was knowledgeable and fixed our problems with both garage doors. We were concerned that the one would fall down on my car every time we came into the garage. We would select a 5 star rating on the repair and the technician. We had used your company before and your service continued to be performed at the best quality.
Gail M.
Bryan Grammond Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

Highly recommend precision. Ed was professional, courteous, and skilled. 5 star company!
Jim T.
A Response from: Keith

Jim, We are happy we met your expectations.

Ed Hesling Service Provided:
Garage Door Opener Install
Product:
Opener
Technician:
Review:

This is the best service I have ever received from any company that I've worked with! They call when they say they're going to, they come out when they say they're going to and go above and beyond to make sure we are satisfied! Their employees are completely knowledgeable about every aspect of the business As a business owner myself I am very impressed!
Jean T.
Ed Hesling Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

Service was prompt, courteous and swift. Tech took less than 60 min to replace torsion spring and cables.
Louis K.
Bryan Grammond Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Could not have been easier! Very satisfied with the service
Sarah M.
Ed Hesling Service Provided:
Garage Door Repair
Product:
Rollers
Technician:
Review:

Great customer service! Recently, our garage door spring broke and a weld broke on one the panels requiring a brand new door and rail system. Precision answered our call late on a Friday afternoon and sent a technician out the next day to tell us what was needed. Within a few days the new door/rail system was in place and we were back in business. We are quite satisfied with the new door and everyone involved.
Barry B
Angel Rivera Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Bryan Grammond was extremely courteous, on time, professional, helpful and qualified.
Robbie S.
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Brian was right on time and was able to fix the problem in just a few minutes. Very reasonable price for the service call. Great job!!
BJM
Bryan Grammond Service Provided:
Garage Door Opener Repair
Product:
Rollers
Technician:
Review:

I love the same day service. The guys are always punctual and very friendly.
Missy S.
Leo Cornelius Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Have had Precision here before. My technician was very good and explained things very well! Did a nice job. Came out same day as called.
Judy N.
Ed Hesling Service Provided:
Garage Door Repair
Product:
Garage Door Opener
Technician:
Review:

I would absolutely recommend your company to everyone! Our spring broke around noon yesterday and by 4:30 p.m., it was fixed! Your customer service both on the phone and with Leo, our technician, is outstanding. Thank you so much!
Karen K.
Leo Cornelius Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Ed called before coming over and arrived at the time he stated over the phone. Once he examined my garage door, he explained what was needed and why it was needed. I was presented with three different estimates that was broken down with what what was to be done. Once I made my choice he went right to work. He always was asking if I had any questions and he answered all the questions I had. I am very pleased with the work that was done and the way Ed presented himself and the company.
Michael G.
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

We heard a loud noise Friday evening and discovered the garage door spring was broken. Called Precision at 8am Saturday. Ed Hesling arrived at 9:30. He quickly provided a safety inspection and replaced the spring and other worn parts. Ed is a very friendly and professional service technician. We would highly recommend Ed and Precision.
Ray C.
Ed Hesling Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Outstanding service from beginning to end. Booking an appointment for garage door repair was professional and easy. The technician Leo called to let me know when he would arrive. The service was completed quickly and was well done. I highly recommend this company. Prompt, efficient, and professional!
Beverly E
Leo Cornelius Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Leo was right on time, evaluated my door made a few suggestions, and went right to work. Price was reasonable, but even better the garage is working so much better!
John Carroll
Leo Cornelius Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

Quick response and honest service!
Matt
Leo Cornelius Service Provided:
Garage Door Repair
Product:
Garage Doors
Technician:
Review:

I had a spring break on my garage door at the worst time possible. I found Precision Door in the Yellowbook. I gave them a call and they provided me with same day service. Leo was my technician and provided me with OUTSTANDING SERVICE! He was prompt, professional, courteous and did an EXCELLENT JOB! While I hope I don't have to replace any more springs, if I do, I will absolutely use Leo and Precision Door.
Pamela
Leo Cornelius Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Precision came and quickly fixed our broken keypad. The technician was friendly, knowledgeable, and efficient!
Michelle
Leo Cornelius Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Technician:
Review:

To: Brian Reinke in West Chester Thank you very much for the guidance in programming my HomeLink. I was successful on my first attempt after we spoke today. I have reviewed the Mercedes-Benz owner manual instructions and they are definitely incorrect. I will share this feedback with Mercedes. Thanks again! ????
Brent
A Response from: Keith Schray

LOL

Brian Reinke Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
General Manager:
Review:

We are very satisfied with the service we received when the spring on our dourble car garage door broke around 7 p.m. last night. My wife is in a wheelchair and the garage is her main source of entry into our home. I went on line to look for a garage door repair service, found Precision, checked the reviews of those who use Precision, found many needed new springs, called them and got an appointment for first thing this morning. Bryan called to say he was on his way as indicated by the call service and arrived at the time he was predicted to be on site. He was very efficient and had the parts needed with him. We could not ask for more.
Adam
Bryan Grammond Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Tucker did a great job. He was friendly and efficient. Second time using Precision. They do a great job
Alex
Service Provided:
Garage Door Repair
Review:

Precision was recommended to me by the tire business next door. They were prompt,polite and did excellent work. If my garage door ever needs work again I would not hesitate to call again. If anyone else needs a door repaired I would not hesitate to recommend them.
Fran
Angel Rivera Service Provided:
Garage Door Repair
Technician:
Review:

The technician was prompt, courteous, pleasant and fixed the problem quickly.
Jean
Leo Cornelius Service Provided:
Garage Door Opener Repair
Technician:
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