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Read what people are saying
about Precision Garage Door in:

Avondale, PA

Precision Garage Door of West Chester PA
has received 40 reviews, averaging 4.80 Stars:
1 2 3 4 5
1 2 3 4 5 Date: 05/19/2018
Broken Garage Door Spring Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed, our technician, was professional, personable and did a great job. He thoroughly explained everything both before and after servicing my door. I would definitely recommend Precision to anyone.
Mike Good
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 01/16/2018
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Everytime Precision comes out, Ed is super helpful, thorough and professional. I like that I can work with the same person each time who knows the work work done in the past. Thanks Precision!
Susan G.
Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5 Date: 01/06/2018
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very fast service. Extremely courteous employee. Arrived promptly. Will definitely continue to use Precision.
Polly G.
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
1 2 3 4 5 Date: 12/29/2017
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your people are very professional They solve the problem and do the work in the time that they estimate 5 star
Richard Eatough
Service Provided:
Garage Door Repair
Product:
Rollers
1 2 3 4 5 Date: 06/27/2017
Broken Garage Door Spring Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was an excellent Tech. He explained all aspects of the repairs needed very clearly and provided me with several options. He worked quickly and completed the repair work in a timely fashion. I would highly recommend Ed and Precis ion Door
Pat M.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 05/19/2017
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed came out and did a fantastic job! He asked all the right questions and diagnosed the issue. He fixed the garage door in no time. Highly recommend Ed and Precision.
Dana Slachta
Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5 Date: 04/24/2017
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The torsion spring on my garage door broke this morning and I couldn't get the door open so I could go to work. Not knowing who to call I just googled and came up with the number for Precision. The repair guy was out within 3 hours and fixed my door, taking the time to explain how the springs work and why mine failed. The repair guy was pleasant, competent, and courteous. I hope I never have anymore issues with my garage door, but if I do I will definitely be calling Precision!
Joe Duscher
Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5 Date: 01/26/2017
Broken Garage Door Spring Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with the service we received when the spring on our dourble car garage door broke around 7 p.m. last night. My wife is in a wheelchair and the garage is her main source of entry into our home. I went on line to look for a garage door repair service, found Precision, checked the reviews of those who use Precision, found many needed new springs, called them and got an appointment for first thing this morning. Bryan called to say he was on his way as indicated by the call service and arrived at the time he was predicted to be on site. He was very efficient and had the parts needed with him. We could not ask for more.
Adam
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
1 2 3 4 5 Date: 12/06/2016
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

As discussed with Tom, there was no communication to me that Bryan was going to be an hour late after the set appointment. Having the technician or office staff contact the customer if there is to be a delay would eliminate this issue. Bryan is not a good reflection of customer service on your company which I have found everyone else I have dealt with in the past to be excellent. I only hope the quality of his work is better than his customer service.
Glen
A Response from: Thomas

Glen, As per our conversation, I do apologize. We dropped the ball on this call and appreciated your letting us know. Communication: I'll be discussing it with all our technicians this coming meeting. It's easy to forget to call ahead when faced with a difficult job, but they certainly need to keep in mind the customer who is still waiting. We'll work on it.

Service Provided:
Garage Door Repair
Product:
Springs
1 2 3 4 5 Date: 07/22/2016
Garage Door Repair
Avondale, PA
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I am satisfied: 5 star
Max
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
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