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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Chester PA
has received 451 reviews, averaging 4.94 Stars:
Review:

The torsion spring in our garage suddenly snapped. We searched the internet and saw advertising for Precision, which serviced our area. We called and reached the answering service. The woman was very kind and efficient, sending a technician, Dan, to our home just one hour after our call. Dan was very efficient and knowledgeable. He had all the parts on his truck that we needed for a complete repair. We were happy that (from the time the spring broke), within three hours we had a fully functional garage door with new springs and rollers. We're pretty sure that's a record in performance!
Maureen K
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Leo and his assist. were here within the time promised and explained what the repair job would be.They were clean , precise and did a overall good job. Best of all my garage door works again.THANKS for a good job.
robert whipps
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Outstanding as always, the technicians went beyond what was expected of them. I really enjoy working with this company, I trust them! I will continue doing business with Precision Garage Door.
Jim Lindsey
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

A little trouble getting started (what day) but once started job done in a couple of hours . Nice product. Job well done. Thanks Angel.
James Patton
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Great products and great service. 100% satisfied. Don’t look any further!
David Markle
Service Provided:
Install Garage Doors
Review:

After crashing through my garage door in the November snowstorm, I was relieved to have someone help me through the replacement process. They were there first thing next morning and helped anchor the door in place. Being a custom door that had to abide by HOA rules we had to wait the 3 weeks for delivery. Door arrived on time and the employees all were great! Definitely recommend them to anyone!
Grace Miller
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Love my new garage door! If not for the fact that it looks new, doesn't have any dents, and opens and closes the way it's suppose to, you wouldn't know it wasn't the original door which is exactly what I wanted. Like that I had the option of good, better, best as to the quality of the door depending on how much I was willing to spend. Leo and Brian were knowledgeable and professional. The people who answer the phones Kieth, Terry, Beth, etc. are all courteous and helpful. I would recommend Precision Door.
Sal Anzaldi
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Dan did a great job and good service communication Very helpful
Randy Max
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

Dan was great,very knowledgable and professional. An asset to you company. If I have problems in the future,no need to consider anyone other tha Precision.
Henry Hasson
Service Provided:
Garage Door Repair
Review:

Excellent job on replacing one of our garage door openers. The response time was fantastic from the first phone call and the job completed quickly. Leo was very courteous and knowledgeable. Definitely recommend this company! Thank you!
Denis OConnor
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Great service! On time! Polite! Clean! Knowledgeable! Great price! What a pleasure....... thank you!!!!!
Linda Goldberg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Dan was The technician that came out to our house he ride rate on the time that the office said he would be coming he gave a courtesy call first to know that he was on his way. This was the first time ever that I had to install a new garage door and he was really quick precise and knowledgeable about all the questions that I had and he explained everything very thorough. I would definitely recommend them to people in my area and definitely recommend the technician Dan. We have some other things that we still want to get replaced and I am definitely calling Percision in the future. Thanks for making or buying experience a good one.
Daria Hall
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Useless, the repair person showed up at my place without remotes that would be compatible with my older garage door opener even though I told the operator who booked the appointment the type of remote that would be needed. I was told the door needed replacing along with all the hardware. He did say he could supply me with the name of a company who could do the work. In addition to all this he wanted to test for lead paint on the door because there would be an additional expense to remove it, I was just trying to get two replacement remotes. I'm out of a 30 dollar service call fee I gave the guy 30 bucks for a bill of 29.95 and he never even offered to give me my 5 cents change. This is not a big deal but it does say to me maybe I shouldn't do business with them .
David Mcgaughy
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

From my initial phone call to the installion of the garage door opener I could not have asked for better service. Courteous, informative, a pleasure to work with.
Janice Niewinski
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

I had a complete extension package rebuild due to a broken spring, etc. The company has great customer service, and is very professional! I had spoken to both Keith and Brian who were most helpful. Tech, Eddie did the actual work and he explained in detail all that he would be doing, and was just an extremely nice person to deal with! Good company to deal with! JANE SETTLE
Jane Settle
Service Provided:
Broken Garage Door Spring Repair
Review:

I had a garage door go down Saturday night. I called Precision Sunday morning and had a repairman "LEO" out by 11am. Leo called me 30 minutes before he was due to arrive...which was great as I could put my dogs in the yard. Leo walked me through the repair and explained why I needed an additional spring installed. I was also able to get a new key pad installed. One more thing on my list. I would highly recommend Precision to anyone who is searching for a garage door repair. Being a Regional Manager for a retail company I know first hand what excellent customer service looks like. Thanks Precision and Leo, job well done.
Marcia Cowin
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

5 stars Thank you for taking the time to find out the needs and my plan for a new garage doors. I hope I am not disappointed with delivery time, installation and support afterwards. Representative was very courteous.
Will Rocha
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

So far so good. Old door is over 15 years of service. Door panels are giving out. Need to replace total door. Lets wait until job is complete for this review.
James Patton
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Excellent service!
Kathy Kiesel
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The Tech was excellent. He immediately diagnosed the problem and fixed it. He was very professional.
John Azzopardi
Service Provided:
Garage Door Repair
Review:

The guys from Precision made the process really easy. Dan made sure I understood what needed to be done and why. The cost was more than fair.
Steve O
Service Provided:
Garage Door Repair
Review:

On time...excellent service! Quality work, explained thoroughly by Leo and performed in a timely manner. I would highly recommend!
Joe Pedrick
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Excellent service. Received email confirmation once scheduled. Initial email contained employee pictures. Received another email identifying which employee would service the call. Morning of appointment employee called and introduced himself, confirmed scheduled time and provided ETA. He arrived on time as originally scheduled. He was neatly dressed, polite, well groomed and knowledgeable. We discussed the issue (frayed cable, single strand remaining) and he then proceeded to do an overall inspection. Upon completion of inspection, he offered 3 different levels of service from fixing the immediate issue to replacing parts that tend to have a similar service life. We opted for "fixing the immediate issue". He went to work and was done in no time at all. I will most definitely call them for future service and would not hesitate to recommend them to a friend.
Steve B
Service Provided:
Garage Door Repair
Product:
Cables
Review:

Service person called to confirm appt, was on time and repaired the garage door quickly. Great service, good value.
Nancy Mcavoy
Service Provided:
Garage Door Repair
Review:

great service from Dan. replaced opener. quality job and unit. would definitely recommend precision.
Mark Decaro
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

Leo spent time with us on a Saturday reviewing our options, and patiently helped us decide on color and window options. The doors look great! Angel and Edwin did an excellent job installing everything. Only glitch was that the tracks ordered would not allow the doors to open, but they secured them and came back on Saturday to finish the job. Words cannot say how great it feels to be able to open both doors cleanly and quietly, and how great they look! Already recommended Precision to my boss for repairs he has put off for years.
Rich & Linda
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Everything went well
Pamela Haring
Service Provided:
Garage Door Repair
Review:

Although much more expensive than I expected, Dan was prompt, courteous and took the time to explain the options and needed repairs. The garage door is now working great! 10 year warranty was a selling point. It seems that Dan did a great job!
Lynn Rosenbach
Service Provided:
Broken Garage Door Spring Repair
Review:

Dan is an excellent technician. Dan kept me updated on his schedule. And the office answered the phones before 8 and assured repair service on same day. Great customer service from office to field crews. Thank you.
Todd Lofgren
Service Provided:
Garage Door Repair
Review:

*****
Lijun Ma
Service Provided:
Garage Door Opener Repair
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