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I had a garage door go down Saturday night. I called Precision Sunday morning and had a repairman "LEO" out by 11am. Leo called me 30 minutes before he was due to arrive...which was great as I could put my dogs in the yard. Leo walked me through the repair and explained why I needed an additional spring installed. I was also able to get a new key pad installed. One more thing on my list. I would highly recommend Precision to anyone who is searching for a garage door repair. Being a Regional Manager for a retail company I know first hand what excellent customer service looks like. Thanks Precision and Leo, job well done.

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5 stars Thank you for taking the time to find out the needs and my plan for a new garage doors. I hope I am not disappointed with delivery time, installation and support afterwards. Representative was very courteous.

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Great service! On time, neat and very efficient! Completely fixed my garage door by installing a new motor, rollers, springs and key pad . Works so well!! I highly recommend them! They provided top service and cleaned up when they were finished. Thank you to Ed and Sean. They were very professional and polite!

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5 Stars..Both gentlemen were great. They knew their job and were very efficient and mannerly. They informed me all the way through the project. I found your company on the internet.

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5 star

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Prompt. Extremely knowledgeable. Polite. Could not be more satisfied.

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Excellent service, technician came at the time that I was told he will be arriving, he explained the work to be done and the reasons why it was needed. Would not hesitate to call again or to recommend.

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Great customer service by the repair rep. Did a good job. Prompt, courteous and respectful. Thanks

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They installer did not have model 8355 I ordered to replace my older but working unit . He talked me into accepting model 8550 with WizFi. He did not activate the WiFi and simply left me a printed manual.

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Tech installed garage door opener motor only. The tech said the motor only came with 1 remote but left a 2nd remote which was very nice of him. He was going to leave a spare garage door pulley cable but never did. He decided to leave the old track instead of a new one because it is a single piece track that is heavier duty which was fine. He did not leave the new track or any hardware. He had the motor installed fairly quickly. He left before I could use the coupon.

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I appreciate your kindness and prompt response!

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Angel and Edwin are courteous, knowledgeable and a pleasure to talked to. Angel explained what needs to be replaced and suggested some things to replace as well. Aside from the total cost of repair , the service was awesome.

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Service was great. Serviceman explained everything needed to repair garage door. Repair was done. Quickly.

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I have used precision door now for several years. Most recently to install 2 new doors tracks and motors. They have arrived promptly every time and the technicians are courteous, personalable and exceptionally well trained. Leo Cornelius is the technician for my area and is a true professional. He is very knowledgeable and does a great job troubleshooting door issues. I rarely write reviews but Precision Door deserves to be recognized because they are just that much better than the rest. Greg A Pottstown.

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I’m not sure now why I chose Precision but I’m very happy I did and especially happy as today I was locked in and your appt. arranger got Ed out here fast. Ed Hesling installed and has serviced my door and he is just so nice, polite and great at jus job. Thank you Precision.

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Called Saturday 730 am and had a service technician Come out by 1 pm the same day. Leo was our tech who was prompt and very professional. He notified me of all the benefits of the garage door openers available and reviewed the system after installation. I would not hesitate to use this garage door company for future repairs and installation.

Review:

Our garage door opener broke Sunday night and we were pretty sure we needed a new one. The old one was 22 years old!! We called several places yesterday (Monday) and the first to call back almost immediately was Keith from Precision. We set an appointment for 4 PM yesterday afternoon and Bryan came out to service our garage door opener. He recommended a new belt opener and also told us our pulleys were shot. We had him replace the opener and pulleys and two hours later, we had a new garage door opener. Bryan was efficient, respectful, and very knowledgeable. We were extremely happy with the service provided and will recommend Precision to all our friends and family.

Glad you're happy with the new opener. Those new belt drives are extremely quiet.

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I had a garage door emergency, couldn't get door to go up the Friday before New Years. I called Precision, they told me they'd have someone out and gave me the timeframe, he was there in time, fixed the door and charges were reasonable. All done in 7 degree weather I might add!!!

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We had an entire mechanism and motor installed by Eddie. Excellent worker and a pleasure to deal with.

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The best service

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Bryan was very professional and honest. He explained what was needed to get two garage doors working like new. I would have purchased a new door, but he told me it was not necessary. I appreciated his honesty and hard work, as it was frigid outside. He rearranged his schedule, so he could complete the work for me that day, which took 6 hours. I could not be more pleased! Thank you Bryan!

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I called at 830 am they came out by 5 and fixed the problem without any problems, they were very professional and we are very pleased

Yeah.... Thats right. Same day service and we mean it. LOL. Glad we were able to help so quickly.

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Thank you very much Brian for your help with our garage door. On this very, very, cold and windy day, you quickly located the problem, gave us several options and completed the new installation. We appreciate your help.

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I called your company about 6 or 7 months ago to replace a garage door and opener for a friend. Very good job. I called this time to have my garage door repaired. The tech. arrived on time and repaired the door in a timely manner. The tech was Dan Madison. He was very respectful and performed the job in a very professional manner. I would recommend yourt company to anyone needing this service. Thsnk you very much Dan.

Willie, Glad we could help with your doors.

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We have used Precision Door a few times over the years, and have had nothing but the best service! This time we called late on a Saturday afternoon. Dan came out, explained the work to be provided, and did a fantastic job!! Super nice guy, too. We certainly will call again next time. Very highly recommended!! Thanks.

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Wonderful service! Will recommend and use this company again if needed. Bryan did a professional and efficient job.

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Technician (Leo) arrived on time, explained the work and options on replacing some older parts, price overall reasonable and the sound level of new unit versus old dropped considerably. Happy with the results (neighbor probably happy too in that I heard my garage door open while in his house, ouch!). Have a second noisy door that I will have done within the next month or so. Thanks!

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Turned up on time, called ahead. Polite. Mended door. Job well done. Thank you.

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Fast and efficient people! Have and will continue to call Precision for any garage door problems! Excellent people. 5 star rating!

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return customer; good service 10 years ago and another time later by phone ( no charge) job done well; on time; efficient; had question, Bryan called back; would call you again as needed

John, Glad we could serve you well over the course of 10 yrs. It's nice to know we're keeping it good.