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Read what people are saying
about Precision Garage Door

Precision Garage Door of West Chester PA
has received 10 reviews, averaging 4.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

A. J. was on right on time (a few minutes ahead of schedule actually) and assessed the problem(s) with the garage door quickly. We agreed on a scope of work and a price and he went to work right away. He finished the repair work in a reasonable time frame. A. J. did not oversell what was needed which was refreshing. A.J. replaced the springs, pulleys, cables and safety cables on one garage door and lubricated and replaced the rubber seal on the threshold on both garage doors. I did not see A.J's bio on your website. Having background investigations and drug tests is always comforting. I did not know this fact about Precision Door Service until I was sent this survey. I would recommend Precision Door Service to friends.
Bart Nave
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ was very honest and helpful.
harry baetjer
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

World class customer service today! AJ is tops! The spring on our garage door broke. We called Precision and they had someone onsite to repair the door within hours. They had all the right parts on the truck. The service was friendly and quickly done. I highly recommend...5 Star performance!
Tom Wood
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Did not give a five star rating ONLY because because I called on a Sunday, and they couldn't make it out to fix until Tuesday. Leo showed up, provided clear and concise information and guidance and fixed it in a jiffy.
Michael Kozitzky
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The heavy duty spring on my garage door broke after twenty years and I needed a company that could come out to my home in a day or so to replace the spring and pulley along with the safety wire. Serviceman was very knowledgeable and had both springs replaced in about thirty minutes along with lubricating the rollers on the repaired door. And yes, he checked my other garage door opener and lubricated it also to improve on the tension of opening and closing the doors. Would not hesitate asking Precision Door Service for help in the future.
Bill Harvey
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

These guys are good! Arrived on time, Dan the technician ensured that I understood the condition and situation of my garage door after a thorough analysis. All made sense and repairs went as advertised....particularly liked Dan approach and attitude!
Dennis Fisher
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service and response time.
Todd Lofgren
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage spring broke (on Sunday afternoon of course) and needed the car on Monday. I called expecting to get a recording to call an emergency number and then get someone on Monday. Was pleasantly surprised to get a live person and was told a technician can come in the evening. About a half hour later Bryan called to say he was in the area so he showed up about 45 minutes after my initial call. Bryan was very professional and explained what he was gonna do - replacing both springs. He completed his work in about a 1/2 an hour or so, we were very pleased with his work
Robert Belz
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Your repair man Angel, did an excellent job. I would recommend your company to my neighbors. Angel did a first class job of explaining various things to me, and i appreciated that of him. He is very knowledgeable in what he does. I thought that the final cost of $529.00 was high, and i intend to check on that with your competitors. Maybe i am wrong, but as an engineer i need to make certain that i am not being over charged. Again, i thought that Angel did a good job, and that he was very fast in performing the job. Companies need people like Angel.
John
A Response from: Thomas

John, We appreciate your feedback. Please note that your service included an evening "Emergency Service Fee" for which there is a $140 charge to which you had agreed to prior to coming out. That might be why you were surprised by the larger than expect repair cost. I understand your concern. I also understand what it takes to ask a technician to get back into a work-truck after a cold, dark, 10hr winter's day to fulfill our customer's requests. The added Fee covers the overtime and incentive to ensure top quality work, even at the end of a long, cold day. Thank you for your patronage.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We were more than satisfied. The service was very prompt. It was explained well and handled quickly and effectively. We would highly recommend your company.
Hank
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener