Read what people are saying
about Precision Garage Door

Precision Garage Door of Southeastern PA
has received 2 reviews, averaging 2.00 Stars:

Date: 12/20/2024

Garage Door Repair
Exton, PA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

Repair person was pleasant and fixed my problem in a timely fashion, but there was miscommunication on what was being completed. I thought I was getting new rollers, but apparently the $900 option I chose did not include them. This was inconsistent with my understanding of the work I agreed to, which seemed expensive in my opinion. Also, one of the repaired items was a new key pad for an opener, which Precison had installed 24 months ago. It was apparently not under warranty any more. My other opener and keypad (came with the house when I bought it) is over 15 years old and still going strong. It was very frustrating that the roller issue was miscommunicated and that I was charged full price for a keypad to replace the old one Pecision installed 2 years ago. I will not use Precision again in the future.

- Brett M.

A Response from: Keith

Brett, Sorry that the explanation of the work to be done was not clear. More sorry that we lost your confidence in working with us in the future. On our side, we'll try to train our repair technicians to make things more clear on what will and will not be done with any work and what charges are applied and not. Please look at your receipt more closely. You're keypad charge was zero. Conversely, I hope that the spring system repair we did do leaves your door working well form many years to come. There is a 4 yr warranty on those parts and if anything breaks, they are covered.

Service Provided:

Garage Door Repair

Product:

Springs

Technician: Matthew Murphy

Date: 09/30/2020

Install Garage Doors
Drexel Hill, PA

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Review:

This is William I am very un happy, your technician came out today to repair something that wasn’t done prober when my garage was installed on 10/07/19. He started to repair what he thought was just a simple job, and he found that there was very inadequate work that needs serious attention right away. I am waiting for a response from your company, because we paid you people a lot of money.

- William Dupree

Service Provided:

Install Garage Doors