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Read what people are saying
about Precision Garage Door in:

Downingtown, PA

Precision Garage Door of West Chester PA
has received 40 reviews, averaging 5.00 Stars:
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This is my first experience with Precision Doors. The service technician, Leo, was very polite and professional. He explained the issue and all the options for repair and there was no pressure to select any particular option. I will be a return customer.
Curt Steffy
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ and his partner were fantastic. gave us a great price to upgrade our garage door to newer technology and got the job done in no time. I highly recommend Precision Door.
lynn stiarle
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

gabe was great! my garage was hot and he knocked it out! much appreciated
Chris Riggle
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful service! My tech was great! Thanks AJ. Highly recommend Precision Door.
Betsy Berry
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great, one day service! Leo, my service person, was nice, helpful and knowledgeable. He had me back and running in 30 minutes. Very reasonable pricing. Precision is my new go-to garage company! Highly recommended!!
Mark Harootunian
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service!! Highly recommend!! Leo and AJ..... great technicians!!!
Desiree
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The tech AJ called me the night before to let me know he would be at my house at 8am, and he showed up right on time. AJ saw the issue right away, let me know what options I had for the repair, and quickly got to work on the fix. He used stronger springs and fixed some other small issues the door was having. The work was quick and the door functions better than it did before the spring broke. I can't recommend Precision enough. 5 stars.
Jamie Ball
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision did a great job of installing our Garage doors! They are a top notch company! I will recommend them to everyone!
Don Pitt
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called Precision to fix a garage door because they had done good work for me in the past. Today, AJ arrived as scheduled and diagnosed the issue. He explained the diagnosis in detail and options available to me. I chose his recommendation due to his knowledge and professionalism. The work was completed in one hour and my garage door is working perfectly. I will be calling on Precision and AJ in the future should needs arise.
Bart Puglisi
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I chose Precision Door because of their reviews. I was not disappointed when AJ showed up to try to fix my existing problem. He was thorough and attentive to my needs. He was also honest with me about what needed to be done to repair my door vs purchasing a new door. I was extremely satisfied with his work and would highly recommend him to others.
Kathleen Clinton
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ came to my house on time and was able to fix my garage quickly and at a reasonable cost. He explained what he was doing and was very professional I’d use these guys again in a minute.
Jim Walsh
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

In the moment the availability of same day service on a Saturday was the hook. Only one side of our two door garage was working, barely, so we could get one car out and then my husband miraculously maneuvered my car around in the garage to get it out his side. We used another company in the past who we had to leave a voicemail before receiving a call back. They have no weekend hours or emergency service.
Dana Miller
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabriel did a wonderful job!!! Very thorough, pleasant and did a great job!!!!
Joe & Sharon Osinski
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jeff was the young man who worked here' He was very pleasant and for someone who doesn't know too much about garage door openers, he answered any question I asked.
Hannah Spatola
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Appreciated the quick service and competitive price to replace 20 year old tracks and springs with a new torsion system. The doors are in good shape, but the mechanics have seen better days.
Renee E.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I knew I had a few broken rollers, and maybe some spring and pulley issues... But after Leo's quick assessment; I decided to let him just replace everything, including the opener. I now have a very quiet, smooth operating door. The belt drive opener, with the silicon rollers is the way to go. I won't miss my noisy old chain drive opener one bit. Everything works great, and I feel it was money well spent. Leo was very professional, and obviously knows his trade very well.
Joe Wikert
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed and Sean showed up as scheduled, showed us what was wrong with our door, and working quickly repaired all the items to our complete satisfaction. We are pleased with all of the fixes that they made, and they are a credit to your business.
Charles Wagner
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Dan came back out today to check on my door. He installed a new opener a few months back. I called yesterday with an issue of it not staying closed. Dan courteously called when he was on his way, arrived right on time and was able to diagnose and correct the issue in no time at all. Great service as always.
Katrina Vannicolo
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Hello, We had garage doors installed in the middle of February - blistering cold weather. The installers were professional, on time, courteous, smart and most importantly did a perfect job. Thank you
Dan G
A Response from: Keith

Dan, I'm always happy to get feedback on the work that our guys are doing. We put a lot of effort in making a great work environment to ensure the best possible service possible.

Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I appreciated the thorough analysis of our 36 year old garage door prior to the discussion of options for repairing the problems. The service person Eddie was friendly,professional, and knowledgeable.
Bill B.
Service Provided:
Garage Door Repair
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Brian was very professional and did a great job! Given the weather and the time of day he deserves 6 STARS!!
Diane C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Good guys. Straight shooters. Fast and prompt.
Cliff R.
A Response from: Keith

Cliff, Thanks for the feeback. Straight shooters. I like that. Some people aren't so happy when you tell them the truth about what needs to done for their door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I was very impressed with Eddie. His knowledge base together with his confident personality makes him an asset to Precision. He educated me on the safety issues of our garage doors. I'm appreciative of his concern. Great guy... Brians estimated costs were bogus. In our initial telephone conversation he priced the required repair work to be $120.00 to $150.00. Eddies lowest estimated price was well in excess of $300.00 with the highest cost being $750.00!! I'm not pleased with Brian's approach to obtaining customers. Very bad business practices.
Evan J.
A Response from: Keith

Dear Mr. Jenkins, As always we at Precision Door truly appreciate any and all reviews that we receive. Although your review for our tech Ed is a glowing and well deserved review, i do feel that there were certainly misunderstanding with what Brian explained over the phone. My understanding is that he informed you that the job would be between 120.00 and 150.00 thats service call and labor not including any parts. So that being said your bill would have been service call 49.95 plus labor 89.00 equals a total of 138.95. You did not tell me about the condition of your cables maybe you didnt notice they were bad and needed replacement. As i was on phone and not on site i wouldnt know you needed cables either. So you take the 138.95 and add the cables at a cost of 99.00 and you arrive at your lowest estimate of 237.95 not the over 300.00 that you said in your review. We train our techs to give our customers all options so they can choose which service the feel most comfortable with and they are aware of all discounts and warranties that come with each different estimate so they can make an educated decision. In no way is it implied that you have to choose one over the other its always strictly the customers decision on which one to do. Please feel free to call us respond with any questions Thank You Thomas Schray

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The two young men were very polite and courteous, and explained our options clearly.
Michael B.
A Response from: Keith

Michael, Glad we could be of service.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! On time, very efficient and professional. Garage door works like it's new again.
Hal Wood
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Pleased with the quick response. Your technician was very informative and efficient.
Frank J.
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ed was great did a good job I had a broken spring but he talk me into a whole pachage Two of my neighbors both had broken springs, and only had them replaced Half the price Ed a good salesmen
Rick M.
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very good work performed
Stan S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Had problem with our door over the weekend and called for service. Precision offered to send technician out over the weekend - which we deemed unnecessary as everyone deserves a day off. Technician was here first thing on Monday morning and repaired the door. Thanks for being prompt and professional!
Peter & Shirley M
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Exceeded our expectations and then some. Our tech, Leo, was outstanding in all respects!!! He was polite, courteous, friendly and knowledgeable. "We will be back," and we will request Leo!
George & MaryAnn Partridge
Service Provided:
Broken Garage Door Spring Repair
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