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Read what people are saying
about Precision Garage Door in:

Downingtown, PA

Precision Garage Door of West Chester PA
has received 24 reviews, averaging 5.00 Stars:
Review:

Ed and Sean showed up as scheduled, showed us what was wrong with our door, and working quickly repaired all the items to our complete satisfaction. We are pleased with all of the fixes that they made, and they are a credit to your business.
Charles Wagner
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Dan came back out today to check on my door. He installed a new opener a few months back. I called yesterday with an issue of it not staying closed. Dan courteously called when he was on his way, arrived right on time and was able to diagnose and correct the issue in no time at all. Great service as always.
Katrina Vannicolo
Service Provided:
Garage Door Opener Repair
Review:

Hello, We had garage doors installed in the middle of February - blistering cold weather. The installers were professional, on time, courteous, smart and most importantly did a perfect job. Thank you
Dan G
A Response from: Keith

Dan, I'm always happy to get feedback on the work that our guys are doing. We put a lot of effort in making a great work environment to ensure the best possible service possible.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I appreciated the thorough analysis of our 36 year old garage door prior to the discussion of options for repairing the problems. The service person Eddie was friendly,professional, and knowledgeable.
Bill B.
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

Brian was very professional and did a great job! Given the weather and the time of day he deserves 6 STARS!!
Diane C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Opener
Review:

Good guys. Straight shooters. Fast and prompt.
Cliff R.
A Response from: Keith

Cliff, Thanks for the feeback. Straight shooters. I like that. Some people aren't so happy when you tell them the truth about what needs to done for their door.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

I was very impressed with Eddie. His knowledge base together with his confident personality makes him an asset to Precision. He educated me on the safety issues of our garage doors. I'm appreciative of his concern. Great guy... Brians estimated costs were bogus. In our initial telephone conversation he priced the required repair work to be $120.00 to $150.00. Eddies lowest estimated price was well in excess of $300.00 with the highest cost being $750.00!! I'm not pleased with Brian's approach to obtaining customers. Very bad business practices.
Evan J.
A Response from: Keith

Dear Mr. Jenkins, As always we at Precision Door truly appreciate any and all reviews that we receive. Although your review for our tech Ed is a glowing and well deserved review, i do feel that there were certainly misunderstanding with what Brian explained over the phone. My understanding is that he informed you that the job would be between 120.00 and 150.00 thats service call and labor not including any parts. So that being said your bill would have been service call 49.95 plus labor 89.00 equals a total of 138.95. You did not tell me about the condition of your cables maybe you didnt notice they were bad and needed replacement. As i was on phone and not on site i wouldnt know you needed cables either. So you take the 138.95 and add the cables at a cost of 99.00 and you arrive at your lowest estimate of 237.95 not the over 300.00 that you said in your review. We train our techs to give our customers all options so they can choose which service the feel most comfortable with and they are aware of all discounts and warranties that come with each different estimate so they can make an educated decision. In no way is it implied that you have to choose one over the other its always strictly the customers decision on which one to do. Please feel free to call us respond with any questions Thank You Thomas Schray

Service Provided:
Garage Door Repair
Product:
Cables
Review:

The two young men were very polite and courteous, and explained our options clearly.
Michael B.
A Response from: Keith

Michael, Glad we could be of service.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Excellent service! On time, very efficient and professional. Garage door works like it's new again.
Hal Wood
Service Provided:
Broken Garage Door Spring Repair
Review:

Pleased with the quick response. Your technician was very informative and efficient.
Frank J.
Service Provided:
Garage Door Repair
Review:

Ed was great did a good job I had a broken spring but he talk me into a whole pachage Two of my neighbors both had broken springs, and only had them replaced Half the price Ed a good salesmen
Rick M.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Very good work performed
Stan S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Had problem with our door over the weekend and called for service. Precision offered to send technician out over the weekend - which we deemed unnecessary as everyone deserves a day off. Technician was here first thing on Monday morning and repaired the door. Thanks for being prompt and professional!
Peter & Shirley M
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Exceeded our expectations and then some. Our tech, Leo, was outstanding in all respects!!! He was polite, courteous, friendly and knowledgeable. "We will be back," and we will request Leo!
George & MaryAnn Partridge
Service Provided:
Broken Garage Door Spring Repair
Review:

Eddy just came out and replaced the springs on my garage door. He talked me through the problem, the solutions, and was courteous and prepared to complete the job after showing me my options and pricing. He always asked if I had any questions and was very thorough. Also a nice guy.
Kellianne C.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I made a call at 10AM on a Friday morning and a technician (Ed) was at my house by 1PM. Ed reviewed some issues we were having with our door/opener and was easily able to identify and address 2 of the 3 issues. The 3rd issue required additional materials and that service call is already scheduled for next week. Ed took the time to explain what was wrong and how he was addressing each issue. I am very pleased with the service performed by Ed and by Precision Door's customer service, quick response time and follow up. Keep up to good work.
Ed Markowski
Service Provided:
Garage Door Opener Repair
Review:

Prompt service. Same day repairs. Would highly recommend.
Maria B
Service Provided:
Garage Door Repair
Review:

I truly appreciate the service technician Mr. Ed Hesling who displayed the upmost knowledge and professional expertise in his work.
Warren Chambers
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Service was prompt, courteous and swift. Tech took less than 60 min to replace torsion spring and cables.
Louis K.
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Ed called before coming over and arrived at the time he stated over the phone. Once he examined my garage door, he explained what was needed and why it was needed. I was presented with three different estimates that was broken down with what what was to be done. Once I made my choice he went right to work. He always was asking if I had any questions and he answered all the questions I had. I am very pleased with the work that was done and the way Ed presented himself and the company.
Michael G.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Would I recommend them? Yes
Brian
Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Review:

Yes, Leo called ahead, arrived when he said he would be here, gave me a few options to choose from on the repairs and then performed the necessary work promptly and to my complete satisfaction.
Joseph
A Response from: Thomas

Very happy we were able to live up to your expectations. Tom

Service Provided:
Garage Door Repair
Product:
Springs
Review:

I had my garage door replaced, and Angel and team did a great job! They were very professional, fast and took the time to show me all the features of the new opener and keypad.
Joe
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Very happy with response and service
Marion D
Service Provided:
Garage Door Opener Repair
Product:
Rollers