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I recently had a frustrating experience with another well known company. It took a week of calls and I was still unable to connect with someone to schedule an appointment to repair my garage door. I goggled garage repair and Precision came up. I spoke with an employee who scheduled me for the next day. The technicians were knowledgeable and polite. I highly recommend this company for any of your garage door needs.

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Ed and Sean showed up as scheduled, showed us what was wrong with our door, and working quickly repaired all the items to our complete satisfaction. We are pleased with all of the fixes that they made, and they are a credit to your business.

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Precision Door was prompt for both times we needed garage door repair. I would highly recommend them. Great service!!

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Very personal and professional service. Appointment was scheduled for 8:00am , Ed arrived a few minutes early. He gave a detailed inspection and recommended 3 options for repair/replacement. we were very pleased at the entire process from initial phone call to the completed repair.

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Garage door opener broke -- called and had a scheduled technician arrive at my preferred time -- he was efficient and had everything he needed on his truck -- upgraded our system and checked it out. Highly recommend Precision..

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So pleased with your service from start to finish. Jose responded to my Sunday evening call, so helpful and professional! Daniel arrived, on time, (even a bit early!), charming professional and wonderfully capable. Am impressed with your company And your great employees! So grateful for your help and timely response! Thank you so much!

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Everyone at precision was great! They provide excellent workmanship and customer service! We are very happy with our new door!

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Dan and Bill came out to install a new garage door openener for me. They were fantastic. Dan was very thorough in reviewing all the specific types of openers and the benefits. They were also on time, very professional and kind. They also told me how long they thought it would take to complete the installation and finished on time. If they needed to let me know anything during the install they made sure to do that and they were even great with my dogs! I would absolutely use Precision again.

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Ed serviced my garage doors,he was neat and professional. He inspected my doors and gave me 3 options to choose from. He replaced the cables springs wheels rollers and rubber seal on the bottom of doors where it meets the ground. when completed he tested the doors for proper operation. then he cleaned the work area up. JOB WELL DONE FIVE STARS

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Work was performed well. I am very satisfied.

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Precision Garage Door did a great job in replacing my garage door. I needed a custom color and it was matched perfectly. The technicians were efficient, capable, and very meticulous. I would recommend this team to all of my friends.

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Dan and Bill came the same day that I called with a problem getting the door to close all the way. I called them because they installed my opener back in 2005. They were polite and efficient. I was happy that the maintenance could be done at the same time as the evaluation. (No second service call...) My door moves so much more smoothly and much, much quieter than it did. Great job!

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Due to a delay at the doctor’s office, I was running late for my 2:30 appointment. The Precision Tech, Eddie called my cell at 2:31, politely asking if the scheduled time was 3PM rather than 2:30, since there was no one at the house. I assured him the error was mine, and I gave him the code to one of the working doors so he could assess the repairs needed. I arrived at 2:44, and he had reviewed what would be needed and presented three options. The first would correct the immediate problem, the second would also address some other wear issues, and the third would be a full replacement of every wear part on all three doors. All of the doors are used daily, so I opted to have everything replace on all three doors. In about two hours, all of the work was complete, and Eddie was cleaning up the work area. The 5 year old doors were as quiet as a mouse. I was so pleased, I asked about the possibility of a PM program, which I purchased. The final bill was just about what I had budgeted when I first reached out to Precision a few days earlier. I could not be more satisfied with the quality of the work, the ruggedness of the parts installed, and the fee charged.

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Technician called ahead and came out earlier than scheduled time. He was very knowledgeable and explained the various options for the repairs we needed so we could make an informed decision and then he finished the repairs faster than he said he would.

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I am extremely impressed by the Precision technicians who came to service and repair my garage doors this week. The appointment was made quickly and Dan and Bill did an excellent job for me. They explained why certain functions were not working and what was needed to fix them. They showed me my options and made it easy for me to decide which parts needed replacement, etc. I give you five stars and thank you for an excellent job.

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Your technician was personable and friendly. He did an inspection, explained the options and completed the repair quickly and professionally. Thank you.

Review:

Always a wonderful experience when working with PDS! Each time I've used them for repairs or replacements they have provided me with quality service and never pushed to over sell for more then I needed. I've used them for new doors 15-18 years ago; new garage door openers and replacement parts. Each time excellent service.

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Your tech Ed was very impressive. Did an excellent job and did efficiently and quickly. I was very pleased with is competency.

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Dan was courteous, knowledgeable and very helpful. He even called to advise us of his arrival time. All on a Saturday and SAME DAY service!

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We learned about Precision via your website and were very pleased with your company and the work we had done by your technician Eddie! He arrived right on time and, after some questions to determine exactly what problem we were experiencing, performed a thorough evaluation of our garage door openers. After explaining what he found to be the cause of our problem and offering different choices he completed the work and answered all questions. What a difference with our openers! We were very impressed with Eddie's professionalism and the quality of the work we had done. Thank you! We will definitely recommend Precision (and your technician Eddie!).

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I had been thinking about a new opener for quite some time. So I contacted PDS yesterday just to start the process. In less than 24 hours not only was the process started, it was also completed and in an excellent efficient fashion. Dan was thorough, helpful, quick and knowledgeable, not to mention affable. I look forward to doing business again when the time comes.

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Would absolutely call Precision Door Service in West Chester again. Our technician was Ed Hesling, who was prompt, knowledgeable about the repairs needed, and efficient.

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I honestly had no clue who to call, Precision had a great rating on google so I gave them a shot. I now know why they have such great ratings. Ed came out on time, got right to work, explained everything as he went and made us feel 100% comfortable with what needed to be done. He was extremely personable and professional. I will absolutely recommend Edward Hesling from Precision to anyone looking for garage door repair.

Review:

Ed Hesling was professional, knowledgeable and friendly when he serviced my garage door. The spring on the door broke and the door buckled. Ed explained my options and I decided to replace the door. The spring was repaired and I’m awaiting delivery and installation of the new door. Thanks for your honesty!

Review:

Although I would rather not have had to call Precision because my old door opener short circuited due to lightning ,I was glad that I did. The tech that came out to see me was very courteous and preformed his job quickly. I had to replace the old opener and Precision helped me to do that very quickly and painlessly. I am happy with the liftmaster WiFi door opener that was installed. Precision is a top notch company and I would recommend them to anyone with garage door opener problems. This was a very unwanted and unexpected expense, Precision explained all of my options and the tech was very transparent with the costs involved. Well Done guys!!

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Dan and Damon were outstanding! Their knowledge of their product and abilities to articulate this information in order that we were able to make a sound decision was comforting. Thank you!

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Wonderful service so far! Timely - earlier than I expected! I was clearly informed about the situation and my options which helped me making my final decision. I hope everything will be fine and will get my new garage door properly installed soon, as we agreed!

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Installers were on time, very knowledgeable about the products and got the install done very quickly.

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The appointment window was 8 to 11 AM. Leo was here at 8 AM sharp. He had the problem identified quickly and had it repaired in 20 minutes. This was my first time using Precision Door. However, I will definitely be using them in the future and recommend them to my neighbors.

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Eddie is a Very good representative for your company, excellent people skills, very knowledgeable, concise and to the point