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I had a complete extension package rebuild due to a broken spring, etc. The company has great customer service, and is very professional! I had spoken to both Keith and Brian who were most helpful. Tech, Eddie did the actual work and he explained in detail all that he would be doing, and was just an extremely nice person to deal with! Good company to deal with! JANE SETTLE

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So far so good. Old door is over 15 years of service. Door panels are giving out. Need to replace total door. Lets wait until job is complete for this review.

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Excellent service!

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The guys from Precision made the process really easy. Dan made sure I understood what needed to be done and why. The cost was more than fair.

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Excellent service. Received email confirmation once scheduled. Initial email contained employee pictures. Received another email identifying which employee would service the call. Morning of appointment employee called and introduced himself, confirmed scheduled time and provided ETA. He arrived on time as originally scheduled. He was neatly dressed, polite, well groomed and knowledgeable. We discussed the issue (frayed cable, single strand remaining) and he then proceeded to do an overall inspection. Upon completion of inspection, he offered 3 different levels of service from fixing the immediate issue to replacing parts that tend to have a similar service life. We opted for "fixing the immediate issue". He went to work and was done in no time at all. I will most definitely call them for future service and would not hesitate to recommend them to a friend.

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Service person called to confirm appt, was on time and repaired the garage door quickly. Great service, good value.

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great service from Dan. replaced opener. quality job and unit. would definitely recommend precision.

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Leo spent time with us on a Saturday reviewing our options, and patiently helped us decide on color and window options. The doors look great! Angel and Edwin did an excellent job installing everything. Only glitch was that the tracks ordered would not allow the doors to open, but they secured them and came back on Saturday to finish the job. Words cannot say how great it feels to be able to open both doors cleanly and quietly, and how great they look! Already recommended Precision to my boss for repairs he has put off for years.

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Everything went well

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Although much more expensive than I expected, Dan was prompt, courteous and took the time to explain the options and needed repairs. The garage door is now working great! 10 year warranty was a selling point. It seems that Dan did a great job!

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Dan is an excellent technician. Dan kept me updated on his schedule. And the office answered the phones before 8 and assured repair service on same day. Great customer service from office to field crews. Thank you.

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Technician called to inform me of his a arrival time. Explained what was wrong with the equipment and fixed the problems. Very efficient and professional.

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We were very happy with the work that Precision has done for us. We've used them twice and they are very professional. They present options, but without the high pressure sales pitch. We will continue to call them should we have issues moving forward.

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I have only positive remarks about using Precision Door. The technicians, Eddie and Shawn were both very professional and they diagnosed the problem with my door and sensors right away. Eddie was the senior tech and he showed me the damage he located and explained the work needed to be done along with options for prolonging the life of my door. They were polite, very neat and courteous. I highly recommend them for any issues related to your automatic garage door.

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My overall experience was superb from start to finish, Scheduling my appointment with Keith was done with ease and all my questions were answered with professionalism and care. Dan, the service tech, arrived on time and after a check of my problem, explained to me all my options without any pressure to go one way or the other. Work done and am quite pleased with the result.

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Very happy with your organization and your technicians. You all do a great job, and I really appreciate it.

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My garage door opener broke last week when the spring and pulley failed. I called Precision because they had high ratings and are a local company in West Chester. Ed and Sean came to resolve the issue. Ed was very knowledgeable and answered all my questions. Sean was in training and Ed tested him at every turn. They gave me three options on price (good/better/best). I went with "best". They replaced my opener and all the hardware. The new unit is much quieter than the old one. I feel very good about the service that Precision gave me - very satisfied and would definitely recommend!

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I've been a customer for many years and the service has been excellent. When called, they respond right away and they resolve problems quickly.

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Recently we encountered a problem with one of our lights on our garage opener. Attempting to solve the problem on my own was unsuccessful. I called in and requested assistance. Leo(our installer) was assigned to address the issue. Running late, he called to let us know he would be late. On arrival he quickly solved the problem and things look good. Prompt, friendly, service and highly recommended.

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I am very pleased with the service I received. From the quick and courteous response to my phone call, to the early arrival of the service man, to the quick and complete testing and repairs. I would definitely recommend them!

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At 5:30 on the evening before leaving town in the morning, luck would have it...the garage door broke with both cars inside the garage. We luckily called Precision Door Service after looking online. They were not able to come that night however Dan Mattison was at our door by 8 in the morning. A delightful young man and repaired the garage door in no time. Because of him we were able to leave town on time.

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I wanted a more local service company, so I called Precision. The technician, Leo, showed up on time and I showed him the issues with the garage door operating poorly, loudly, and binding up. Leo had two recommendations, a new garage door or a rebuild. I chose the rebuild. Leo replaced springs, cables, rollers and pulleys and afterwards the garage door operated smoothly and quietly. Leo was professional, did the work quickly and well. I would recommend highly.

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I recently had a frustrating experience with another well known company. It took a week of calls and I was still unable to connect with someone to schedule an appointment to repair my garage door. I goggled garage repair and Precision came up. I spoke with an employee who scheduled me for the next day. The technicians were knowledgeable and polite. I highly recommend this company for any of your garage door needs.

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Ed and Sean showed up as scheduled, showed us what was wrong with our door, and working quickly repaired all the items to our complete satisfaction. We are pleased with all of the fixes that they made, and they are a credit to your business.

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Precision Door was prompt for both times we needed garage door repair. I would highly recommend them. Great service!!

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Very personal and professional service. Appointment was scheduled for 8:00am , Ed arrived a few minutes early. He gave a detailed inspection and recommended 3 options for repair/replacement. we were very pleased at the entire process from initial phone call to the completed repair.

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Garage door opener broke -- called and had a scheduled technician arrive at my preferred time -- he was efficient and had everything he needed on his truck -- upgraded our system and checked it out. Highly recommend Precision..

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So pleased with your service from start to finish. Jose responded to my Sunday evening call, so helpful and professional! Daniel arrived, on time, (even a bit early!), charming professional and wonderfully capable. Am impressed with your company And your great employees! So grateful for your help and timely response! Thank you so much!

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Everyone at precision was great! They provide excellent workmanship and customer service! We are very happy with our new door!

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Dan and Bill came out to install a new garage door openener for me. They were fantastic. Dan was very thorough in reviewing all the specific types of openers and the benefits. They were also on time, very professional and kind. They also told me how long they thought it would take to complete the installation and finished on time. If they needed to let me know anything during the install they made sure to do that and they were even great with my dogs! I would absolutely use Precision again.