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I recently moved to West Chester, a week after my move my garage door stopped working. I could tell that the motor was the problem. I went online and found Precision Garage Door, I immediately called and described the problem. An appointment was set up for 8:00 am to 9:00am the next day. Dylan showed up on time with a truck full of everything you need to perform the installation of a new motor, new key pad and 2 new remotes. Dylan was extremely knowledgeable and also a gentleman. The repairs were made in less than 2 hours, Dylan explained in detail what he did. If Dylan represents Precision Garage Door I would recommend your company to anyone who requires a new garage door or repairs. Thank you from a satisfied customer.

- Howard Kleinbaum

Both Chris and Jonathan arrived in a timely fashion, and after listening to the problems I was experiencing, they took a brief while to inspect the garage and the workings of the door, etc. They then explained that I either could have parts installed in an effort to get the motor working or decide to replace the motor itself. Due to the age of the motor, it was an easy decision for me to simply replace the door opener and I was then given the options I had for the replacement. I felt secure in everything they told me and after making the decision on the type of motor, Jonathan proceeded with the installation. Both Chris and Jonathan were very personable and professional, and put me at ease with my decision. After the installation was performed, Jonathan then explained everything I needed to know regarding the working of the motor, the remotes, etc. It was a pleasure having them arrive, and do the work all in one day (actually a little over 2 1/2 hours). They were both a pleasure to deal with and I will definitely use Precision again in the future should I have the need?

- Kathleen Martin

We called Precision Door after seeing an ad. They had a local office so we booked an appointment. The technicians arrived in the scheduled time window, and corrected issues on both our garage doors. We are happy with the results and would recommend them to all our neighbors (already have!).

- RJ Merriweather

Keith did an excellent job explaining my garage door to me. He was very professional and knowledgeable. He provided estimate to me for future work to be done. He did a GREAT job!

- Timothy Hogentogler

Your technician Matt was timely, experienced, and courteous. He did what had to be done in order to have the garage door work and also sent estimates as to what would be required to have the door permanently fixed. I totally respect the time he took to do his work in a professional manner. I am a retired vice president of a customer service operation for an international company with high standards. Matt certainly would fit right in. I will be reviewing the estimates and will have additional work done but probably in April. Thank you. John M

- John Moeller

Matthew, the service technician, was friendly, professional and very helpful. Without hesitation, I would recommend using your companies services.

- Antczak Ernest

Responded to my needs quickly. Technician arrived right on time, inspected the garage door area and provided several options for corrective service. Explained all the options and provided costs for each of the options. Technician was personable and professional. Estimated the amount of time needed to install the options selected and was completed within the time estimated. I am completely satisfied with my dealings with Precision Door from the agent who set up my appointment to the technician who completed the job.

- John Muth

Excellent, courteous, prompt service. Fixed same day. Taught me how to adjust for future. I highly recommend precision.

- barbara rinehart

Frank C. repaired my garage door opener today. He is very knowledgeable- explained everything and gave me information for future services.

- Sally Kane

We were very grateful Greg B. Came to service our garage door opener late on a very cold Saturday afternoon. Greg went out of his way to figure out the problem and perform the needed repair. Refreshing to see someone with the customer in mind. Happy we went with Precision Garage Door Service.

- Kathleen Muscovitch

Dylan did a great job! Thank you!

- Linda Cahill

I was pleased with Matthew's professional work.

- Kathy Swift

The process was easy to schedule. Dylan was a great tech. He took his time to to evaluate my issues and make things right. I'd recommend him and the company.

- Jermaine Johnson

Excellent work by Dylan to replace our garage door opener.

- Tony M.

Tina was amazing! Great communication, and quality, thorough work! Will only trust our garages to Precision Garage Door!

- Jennifer Weintraub

Keith arrived shortly after I was informed of a cancellation by Beth in the HO. Both were very professional in scheduling and Keith in the work performed. I felt like they went out of their way to help this 78 year old customer.

- Ray Lorah

Thank you for responding quickly to my call. Your sales representative, Dylan was most helpful. He answered all my questions using clear terminology. He provided the quote I needed and took time to address another issue on a different door.

- Gail Raudenbush

Tina did a great job diagnosing the issue, fixing what I requested and was very professional. She explained everything she did and answered all my questions. Great experience

- Andrew Elia

We had an issue with our garage door not closing due to a bent track. Our doors were installed in October 2024. We called around 2pm and the tech Matt was here at 4pm. Talk about great service. Matt came out and fixed the issue and gave me some tips to extend the life of the springs on the doors. He was very friendly and we received great service. Thanks for coming out so quick!

- Leann Smith

Called Precision because I was impressed with the reviews. I was not disappointed. I booked online but followed up with a phone call since I was a new customer. The person on the phone was very helpful and professional My technician, Matt, came within the window given. He assessed the problem and gave me several alternatives. No pressure. He was extremely nice and a pleasure to deal with. Spent 2 1/2 hours on a very cold afternoon repairing everything. Highly recommend Precision.

- Sandy Orlow

THE BEST SERVICE IN CHESTER CO. 100% DON'T WASTE TIME ANYWHERE ELSE CALL THE BEST PRECICION DOOR SERVICE FRANK WAS THE BEST KNOWLEDGEABLE AND PROFESSIONAL

- Jim Groff

Chris did a great job. He was quick, efficient and very friendly.

- Tilly Hujsak

We got excellent service from our Precision Garage Door Tech, Frank! We needed a tune up in the middle of coldest day of the year. He was Ontime professional and courteous. Great attitude working in extreme cold!!

- Pam Erwin

We had service call today and the technician's name was Leo. He was very professional and explained the condition of our garage door and what improvements could be made. We only replace the rollers which improve the noise issue greatly. We will wait until later to do more repairs or replacement. We were very pleased with the service. Thank you

- Coleen Andrew

I was very satisfied with my visit today with Dylan. He was very informant and took time to explain everything including all my options and after the install of the new opener. I will not hesitate to refer your services to anyone in need

- Cindy Romig

Brian came out to quote a garage door install for my home. He was really friendly, forthcoming with information, and made sure I was fully informed. I haven't scheduled the job yet, but based on the speed with which I was able to set an appointment, have someone come out to the house and provide me with information, and get a same-day quote, I would say this company seems very well run and organized.

- Mike P

Good communication and they were able to service my garage door within a couple of days. Service was thorough and explained to me before it was done.

- Bonnie Martin

Tina was professional, thorough, and explained everything in great detail.

- Curt Lindmark

Dylan was extremely professional and did an excellent job. He explained everything very thoroughly and I appreciate his excellent work!

- Bernardine Steinmetz

Precision was referred to me by a relative. My call was answered immediately by Beth who was informative and scheduled me for the next day. My tech Dylan texted me and called me when he was on his way. He diagnosed my issue then described in detail the problem and gave me options. He was patient, professional, personable, knowledgeable and meticulous! I felt in good hands and would definitely recommend Precision to anybody! Thank you!

- HB