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Our service tech was knowledgeable and courteous.

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Called this morning and scheduled appt. for today (between 3 and 6pm). Tech arrived 3:15pm. "Will" was very friendly, courteous and knowledgeable. He explained the problem and addressed it in a reasonable amount of time. This was not my first service call with Precision. Hopefully, I won't need their service too frequently, but will not hesitate to call them if I do.

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Very happy with service. On time and very professional.

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Geof did a professional job replacing a broken cable in my wife's garage door. I thought only one cable had to be fixed, but he showed me that both cables should be replaced. I will call Precision Door for any servicing of our garage doors in the future.

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Spring broke on my garage door. Did an online search, and Precision popped up serving my area in Chester County. They were the first company I called, and I was pleasantly surprised when the representative said they could have someone out the same day! Geoffrey was on time, early actually, and able to meet my scheduling needs in the afternoon. He was super friendly, and extra careful as he completed the work in the garage, paying special attention to the parked vehicles inside the garage, which I was a tad nervous about. He understood and assured me all would be well. He was careful and considerate, and replaced both springs in about 45 minutes. The service was great, and I'll definitely use these guys again should I need help with garage door repairs in the future! Thank you!

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Called on a Monday morning, fixed by that afternoon and at a fair price. Excellent tech, on time and really nice. Highly recommend and would use again.

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Prompt service pleasant mechanic

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Great experience overall from initial intake where gentleman tried to help troubleshoot over the phone to technician explaining so thoroughly the issue with my door and fixing quickly!

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They did a great job fixing my garage door

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5 Excellent

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Did not give a five star rating ONLY because because I called on a Sunday, and they couldn't make it out to fix until Tuesday. Leo showed up, provided clear and concise information and guidance and fixed it in a jiffy.

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Today your technician came out to check out garage door opener. He was professional and informative explaining the various systems to me. I also like the fact he arrived fully prepared to handle whatever problem there was. We talked about various systems; he sent information on PDS800 and PDS900. I will definitely contact Precision again. At this time he inspected the door opener only.

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I found your company on the computer and chose you because your company is local and you advertised quick service. I was not disapponted! you did a fantastic job of fixing our garage door. We will definitely use you in the future if there is a need.

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Leo Cornelius came to replace our broken garage door spring. He was prompt, very courteous and finished the job in less time than we thought it would take. Door now works very well and we are very pleased. Would highly recommend Precision to anyone and will certainly call in the future if needed. Leo does a great job! Thank you!

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Leon was great. Work was done in an hour. Problem was diagnosed and several replacement options presented. Also offered to fix the 27 year old unit if I didn't want to replace. New unit works great, is whisper quiet, and has more features than the last. We love it. Same day service was also great.

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We had to replace our garage door spring and Precision had the door working within 24 hours. Fast and friendly service!

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Appreciated the quick service and competitive price to replace 20 year old tracks and springs with a new torsion system. The doors are in good shape, but the mechanics have seen better days.

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I knew I had a few broken rollers, and maybe some spring and pulley issues... But after Leo's quick assessment; I decided to let him just replace everything, including the opener. I now have a very quiet, smooth operating door. The belt drive opener, with the silicon rollers is the way to go. I won't miss my noisy old chain drive opener one bit. Everything works great, and I feel it was money well spent. Leo was very professional, and obviously knows his trade very well.

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I needed two garage doors repaired (broken and week springs) I called early in the morning and received same day repairs. Leo, the technician was on time, very courteous and professional. Many thanks to Precision!

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Leo your technician was very friendly efficient and timely. He completed the replacement of our garage door pad in a very short period of time. Checked and tightened the bolts on the garage door opener itself and explained how the new key pad operated. His explanation of all the work performed was clear and easy to understand. Excellent job performed by Leo.

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Geoffrey Powell arrived within the specified timeframe and called while he was on his way. He did a great job repairing the garage door rail and replacing the sensor. That you very much for you prompt attention today. JP

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Geoffrey was wonderful!! He fixed the problem quickly, he was polite and professional. He is an asset to your company!! Great job!

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YOUR SERVICES HAS ALLWAYS BEEN GOOD BUT THIS TIME I WAS VERY UNHAPPY. HE TOLD ME THE RECIVER FOR THE KEY PAD WAS BROKEN AND YOU DO NOT SERVICE GENIE. I WENT OUT AFTER HE LEFT AND TRIED IT AND IT IS NOW WORKING.

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This is a 5 star company. Service was excellent, took me on the day I company. The Service Representative was knowledgeable, kind, and pleasant. Excellent customer service. They did everything right for my problem.

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I am a repeat customer of Precision. Geoff Powell was my engineer today and he was exceptional by every measure. This is one well-run company with a team of outstanding engineers. I have used Precision for years and will continue to do so for years to come.

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Not very happy yet as I requested a quote and got a reply that my request for a quote would be worked on and someone would get back to me. That hasn't happened

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Leo was courteous and professional and I knew when you were coming and what to expect time wise and cost wise. I was thrilled that he had everything available to complete the work on site in one visit. I also liked being able to pay with a card at the time the work was completed.

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Replaced garage door opener. Service was prompt and efficient. I highly recommend Precision! I was provided with many options for the type of opener to buy. Service person was very helpful in selecting the best one for my needs. No pressure to buy the most expensive one.

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After researching garage door products and service providers I called Precision West Chester first. We replaced our 25 year old 16 foot wooden garage door, springs, rollers, remote keypads and belt drive opener! Keith's team at Precision delivered on all fronts. From our initial assessment and product proposal by Danny we hose their Best Hormann Orion 3200 door with windows, upgraded torsion springs/rollers, remotes PDC 800 belt opener. Precision provided great communication, flexible scheduling and on time delivery with installation by Angel and Eddy.Best, the door materials and finish are great and operation is very quiet.

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The torsion spring in our garage suddenly snapped. We searched the internet and saw advertising for Precision, which serviced our area. We called and reached the answering service. The woman was very kind and efficient, sending a technician, Dan, to our home just one hour after our call. Dan was very efficient and knowledgeable. He had all the parts on his truck that we needed for a complete repair. We were happy that (from the time the spring broke), within three hours we had a fully functional garage door with new springs and rollers. We're pretty sure that's a record in performance!