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Leo your technician was very friendly efficient and timely. He completed the replacement of our garage door pad in a very short period of time. Checked and tightened the bolts on the garage door opener itself and explained how the new key pad operated. His explanation of all the work performed was clear and easy to understand. Excellent job performed by Leo.

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Geoffrey Powell arrived within the specified timeframe and called while he was on his way. He did a great job repairing the garage door rail and replacing the sensor. That you very much for you prompt attention today. JP

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Geoffrey was wonderful!! He fixed the problem quickly, he was polite and professional. He is an asset to your company!! Great job!

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YOUR SERVICES HAS ALLWAYS BEEN GOOD BUT THIS TIME I WAS VERY UNHAPPY. HE TOLD ME THE RECIVER FOR THE KEY PAD WAS BROKEN AND YOU DO NOT SERVICE GENIE. I WENT OUT AFTER HE LEFT AND TRIED IT AND IT IS NOW WORKING.

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This is a 5 star company. Service was excellent, took me on the day I company. The Service Representative was knowledgeable, kind, and pleasant. Excellent customer service. They did everything right for my problem.

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I am a repeat customer of Precision. Geoff Powell was my engineer today and he was exceptional by every measure. This is one well-run company with a team of outstanding engineers. I have used Precision for years and will continue to do so for years to come.

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Not very happy yet as I requested a quote and got a reply that my request for a quote would be worked on and someone would get back to me. That hasn't happened

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Leo was courteous and professional and I knew when you were coming and what to expect time wise and cost wise. I was thrilled that he had everything available to complete the work on site in one visit. I also liked being able to pay with a card at the time the work was completed.

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Replaced garage door opener. Service was prompt and efficient. I highly recommend Precision! I was provided with many options for the type of opener to buy. Service person was very helpful in selecting the best one for my needs. No pressure to buy the most expensive one.

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After researching garage door products and service providers I called Precision West Chester first. We replaced our 25 year old 16 foot wooden garage door, springs, rollers, remote keypads and belt drive opener! Keith's team at Precision delivered on all fronts. From our initial assessment and product proposal by Danny we hose their Best Hormann Orion 3200 door with windows, upgraded torsion springs/rollers, remotes PDC 800 belt opener. Precision provided great communication, flexible scheduling and on time delivery with installation by Angel and Eddy.Best, the door materials and finish are great and operation is very quiet.

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The torsion spring in our garage suddenly snapped. We searched the internet and saw advertising for Precision, which serviced our area. We called and reached the answering service. The woman was very kind and efficient, sending a technician, Dan, to our home just one hour after our call. Dan was very efficient and knowledgeable. He had all the parts on his truck that we needed for a complete repair. We were happy that (from the time the spring broke), within three hours we had a fully functional garage door with new springs and rollers. We're pretty sure that's a record in performance!

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Leo and his assist. were here within the time promised and explained what the repair job would be.They were clean , precise and did a overall good job. Best of all my garage door works again.THANKS for a good job.

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A little trouble getting started (what day) but once started job done in a couple of hours . Nice product. Job well done. Thanks Angel.

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Great products and great service. 100% satisfied. Don’t look any further!

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After crashing through my garage door in the November snowstorm, I was relieved to have someone help me through the replacement process. They were there first thing next morning and helped anchor the door in place. Being a custom door that had to abide by HOA rules we had to wait the 3 weeks for delivery. Door arrived on time and the employees all were great! Definitely recommend them to anyone!

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Dan did a great job and good service communication Very helpful

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Dan was great,very knowledgable and professional. An asset to you company. If I have problems in the future,no need to consider anyone other tha Precision.

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I had a complete extension package rebuild due to a broken spring, etc. The company has great customer service, and is very professional! I had spoken to both Keith and Brian who were most helpful. Tech, Eddie did the actual work and he explained in detail all that he would be doing, and was just an extremely nice person to deal with! Good company to deal with! JANE SETTLE

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So far so good. Old door is over 15 years of service. Door panels are giving out. Need to replace total door. Lets wait until job is complete for this review.

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Excellent service!

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The guys from Precision made the process really easy. Dan made sure I understood what needed to be done and why. The cost was more than fair.

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Excellent service. Received email confirmation once scheduled. Initial email contained employee pictures. Received another email identifying which employee would service the call. Morning of appointment employee called and introduced himself, confirmed scheduled time and provided ETA. He arrived on time as originally scheduled. He was neatly dressed, polite, well groomed and knowledgeable. We discussed the issue (frayed cable, single strand remaining) and he then proceeded to do an overall inspection. Upon completion of inspection, he offered 3 different levels of service from fixing the immediate issue to replacing parts that tend to have a similar service life. We opted for "fixing the immediate issue". He went to work and was done in no time at all. I will most definitely call them for future service and would not hesitate to recommend them to a friend.

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Service person called to confirm appt, was on time and repaired the garage door quickly. Great service, good value.

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great service from Dan. replaced opener. quality job and unit. would definitely recommend precision.

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Leo spent time with us on a Saturday reviewing our options, and patiently helped us decide on color and window options. The doors look great! Angel and Edwin did an excellent job installing everything. Only glitch was that the tracks ordered would not allow the doors to open, but they secured them and came back on Saturday to finish the job. Words cannot say how great it feels to be able to open both doors cleanly and quietly, and how great they look! Already recommended Precision to my boss for repairs he has put off for years.

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Everything went well

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Although much more expensive than I expected, Dan was prompt, courteous and took the time to explain the options and needed repairs. The garage door is now working great! 10 year warranty was a selling point. It seems that Dan did a great job!

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Dan is an excellent technician. Dan kept me updated on his schedule. And the office answered the phones before 8 and assured repair service on same day. Great customer service from office to field crews. Thank you.

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Technician called to inform me of his a arrival time. Explained what was wrong with the equipment and fixed the problems. Very efficient and professional.

Review:

We were very happy with the work that Precision has done for us. We've used them twice and they are very professional. They present options, but without the high pressure sales pitch. We will continue to call them should we have issues moving forward.