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Read what people are saying
about Precision Garage Door in:

Kennett Square, PA

Precision Garage Door of West Chester PA
has received 19 reviews, averaging 5.00 Stars:
Review:

Dan and Bill came the same day that I called with a problem getting the door to close all the way. I called them because they installed my opener back in 2005. They were polite and efficient. I was happy that the maintenance could be done at the same time as the evaluation. (No second service call...) My door moves so much more smoothly and much, much quieter than it did. Great job!
Susan Clark
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Your technician was personable and friendly. He did an inspection, explained the options and completed the repair quickly and professionally. Thank you.
Leo Hussey
Service Provided:
Garage Door Opener Repair
Review:

Your tech Ed was very impressive. Did an excellent job and did efficiently and quickly. I was very pleased with is competency.
Richard Dimarco
Service Provided:
Garage Door Repair
Review:

Garage door broke around 7pm Monday, gave Precision a call and was told a technician would be out the next morning between 8-10. Received a phone call around 7:30, tech was at the house at 7:45 and the door was working by 9:30. Brian was great, knew what he was doing and explained the issues and options to fix.
Tim St. jean
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Spring broke. Leoncsme our to repair and also have us an education on the mechanics of garage doors. He was great! Very nice, professional and extremely knowledgeable!
Joseph Bartasius
Service Provided:
Broken Garage Door Spring Repair
Review:

Excellent service completed quickly and to our complete satisfaction. We had a total extension rebuild done and our door system seems like brand new. Technition was very knowledgable and friendly. We actually called them back the same day to do our other door.
Jan Donegan. cold call
Service Provided:
Garage Door Opener Repair
Product:
Springs
Review:

I called another garage door repair place on Monday AM as my side was acting weird/wouldn't work even after troubleshooting and googling potential issues. He said he'd call back- I waited 2 days he never did. I called Precision and a man picked up, asked me what was going on tried to mini troubleshoot to make sure I didn't lock it out, etc. Then scheduled Ed to come out who came out 2 days later (after I got an email verifying my scheduled apt). Ed was out on time when he said- went through cheaper possible solutions and we ended up needing either a new receiver (electrical board) or just replacing the unit. I ended up replacing the unit as it was just $50 or so more than replacing the board. It was a 2 1/2 year old Lift Master and Ed stated he hadn't seen that go bad w/oyr a lightning strike or electrical surge in his 5 years doing this. Does it suck that a 2 year old opener failed- yes but Ed did a great job troubleshooting and explaining what my options were and what I paid for. Oh and my next door neighbor apparently came and grabbed him to look at hers since she was having issues also. He went over and did just that even though she hadn't called it in and scheduled it etc. Good guy, good service and company.
Sean Sutton
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Review:

We called Precision after out garage door opener failed. Ed evaluated our system and made recommendations of repair and replacement. He explained the mechanical operation and safety elements of the springs, rollers, cables, etc. He completed the repairs quickly and effectively and reviewed the operation of the new opener. Great service.
Jeff
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Leo arrived on time, and completed the repair very quickly. He was extremely professional and courteous. Keith handled the administrative side, setting up the appointment, and responding to questions. The service from both Keith and Leo was excellent. I highly recommend Precision.
J Petrany
A Response from: Keith

Glad we could help.

Service Provided:
Garage Door Opener Repair
Product:
Garage Doors
Review:

Good job Great people
Art T.
A Response from: Keith

Thanks for your feeback Art. Glad to know when we are doing well.

Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Have used Precision twice. Each time I had the opportunity to meet different techs. In both cases they were friendly, courteous, knowledgeable, and easy to talk with. Would not hesitate to call Precision when in need of service--just hope it's not too often!
Patricia
A Response from: Tom

Patricia, We're very happy we are able to meet you expectations of quality service.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

It was a great experience start to finish. Took a total of 3 hours from initial contact to completion of work. Entire team was extremely professional. I was actually caught off guard because I didn't think the process was going to be that easy !
Seth Crossman
Service Provided:
Garage Door Repair
Review:

Precision was recommended by a neighbor. Our opener and springs were replaced. The service was very prompt, professional, enjoyed the educational part of owning a garage door and keeping it in good condition. We would use our technician again in a minute!!! and Precision again.
Barbara Wark
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Ed was fantastic. He was very knowledgeable and thoroughly explained everything he was doing. Highly recommended.
Ryan West
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I love the same day service. The guys are always punctual and very friendly.
Missy S.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I would absolutely recommend your company to everyone! Our spring broke around noon yesterday and by 4:30 p.m., it was fixed! Your customer service both on the phone and with Leo, our technician, is outstanding. Thank you so much!
Karen K.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

To: Brian Reinke in West Chester Thank you very much for the guidance in programming my HomeLink. I was successful on my first attempt after we spoke today. I have reviewed the Mercedes-Benz owner manual instructions and they are definitely incorrect. I will share this feedback with Mercedes. Thanks again! ????
Brent
A Response from: Keith Schray

LOL

Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
Review:

Excellent, knowledgeable and responsive is the way Precision performed their work from the first call to the completion of the installation. I would recommend Precision Door to anyone.
John
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

The gentleman that came to fix our doors was excellent. He was extremely friendly and knowledgeable. 5 star service.
Steve M
Service Provided:
Garage Door Repair
Product:
Springs