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about Precision Garage Door in:
Chester County, PA
Precision Garage Door of Southeastern PAhas received 1040 reviews, averaging 4.96 Stars:
Phoenixville, PA
Product:
Technician: Leo Cornelius III
West Chester, PA
Dylon came and did an outstanding job. Very professional .
- Tim Flanagan
Kennett Square, PA
Precision provided prompt response and professional service. Our technician (Lou) was quite knowledgeable and very thorough in his explanations of the repairs, including any other upgrades that could be appropriate. We will definitely recommend them to others.
- Gary Wolf
West Chester, PA
Great customer service!
- Jonathan peters
Malvern, PA
Matt was fantastic! He reviewed all aspects of the garage door system and gave great recommendations and options. His work and results were top notch and I highly recommend Matt and Precision Doors!
- Mark Sugarman
West Chester, PA
When my garage door malfunctioned, I called Precision Door Service. Matthew Murphy was the service technician assigned to my call. He was very knowledgeable, thorough, and courteous. He quickly resolved my immediate issue and laid out the options for work that will likely need to occur in the future. Great job Matthew. Well done!
- Andrew Ortyn
Downingtown, PA
Great service from start to finish! Very helpful with suggestions and options! Competitive prices-will highly recommend Precision Garage Door-West Chester to others. Dylan Reynolds was our technician and did a fabulous job! Very courteous and friendly! Fixed our door and installed a new opener. Nice to deal with a family owned company!!
- Mark Lukenda
Coatesville, PA
Dylan was excellent. He explained my garage door options, and gave me confidence in the company and the products.
- Tom Schwab
Exton, PA
My wooden garage door began to intermittently produce a loud "bang" when the bottom of it reached the garage floor. I did my own troubleshooting: there were no broken cables and no obstructions. I called Precision and did not have to wait long for a scheduled appointment. Dylan arrived on time and performed a complete inspection of the door and opener equipment. It was evident to me that he is knowledgeable and likes the work he does. He answered all my questions about the operation of the door, the opener and remote control. It took patience to diagnose the problem since the loud bang was intermittent. Dylan discovered that the steel bracket attached to the garage door did not provide double-sided support of the arm that moves the door up and down (even though it was securely fastened and posed no safety risk) and was the cause of the intermittent banging. He replaced the bracket and the garage door movement has never been quieter! He also adjusted the spring tension and door movement position settings.
- Betsy
Exton, PA
Repair person was pleasant and fixed my problem in a timely fashion, but there was miscommunication on what was being completed. I thought I was getting new rollers, but apparently the $900 option I chose did not include them. This was inconsistent with my understanding of the work I agreed to, which seemed expensive in my opinion. Also, one of the repaired items was a new key pad for an opener, which Precison had installed 24 months ago. It was apparently not under warranty any more. My other opener and keypad (came with the house when I bought it) is over 15 years old and still going strong. It was very frustrating that the roller issue was miscommunicated and that I was charged full price for a keypad to replace the old one Pecision installed 2 years ago. I will not use Precision again in the future.
- Brett M.
Brett, Sorry that the explanation of the work to be done was not clear. More sorry that we lost your confidence in working with us in the future. On our side, we'll try to train our repair technicians to make things more clear on what will and will not be done with any work and what charges are applied and not. Please look at your receipt more closely. You're keypad charge was zero. Conversely, I hope that the spring system repair we did do leaves your door working well form many years to come. There is a 4 yr warranty on those parts and if anything breaks, they are covered.
Landenberg, PA
Dylan was very professional, courteous, and easy to work with. He patiently explained all of our options. He completed the job efficiently and provided top level service, showing pride in his work. We were glad to work with a local, reliable company.
- Jon R
West Chester, PA
Matthew did an outstanding job fixing our door! He is very professional and knows his stuff. And a very nice guy as well. Our dog Wally agrees wholeheartedly!
- Thomas Hess
Downingtown, PA
Dylan was quick to diagnose the problem with our garage remote / keypad. He started with an evaluation of the garage doors and associated hardware to assess condition and presented various options with estimates. Overall very happy with the prompt service provided by Dylan.
- Vishnu Radhakrishnan
West Chester, PA
Excellent service. Explained work in detail.
- James and Kathleen Feehery
Downingtown, PA
Excellent service! I recommend this company for installation/repair of your garage door opener. I received a quick response from a live operator and the appointment was scheduled quickly. Technicians Chris and Tina did an excellent job. They are very helpful, professional and courteous. I like the fact that the problem was fixed on the same day, and the company is local.
- Thomas S.
Coatesville, PA
Dylan and Harry were very knowledgeable and efficient!
- Cateena Dalton
West Chester, PA
I have used Precision in the past and was very pleased with the service. Now at my new home I needed service. Precision came out Monday 12/9 after putting in the request on Friday 12/6. They even made my call the first one. Chris and Tina called the night before and the day of to let me know what find they would arrive. They accessed my door and gave me a quote. They had all the parts needed for the repairs and did so in a timely manner. I could not ask for better service and highly recommend Precision.
- Bob Simmons
Downingtown, PA
On time, professional, and courteous.
- FRANK MARCIANO
Exton, PA
I called and they were out the next morning. Chris did a great job quickly determining the issue and a very simple solution. Excellent customer service.
- Frank Diluzio
West Chester, PA
Chris did an excellent job determining the issue and explaining our options for repair. We’re very happy with the service provided.
- Andrew Lucibello
West Chester, PA
Dylan arrived promptly and was extremely pleasant to work with. Even though I am elderly, not especially knowledgeable of garage doors, and somewhat deaf, he was very patient and instructive in his explanation of what needed to be done. I recommend both Dylan and Precision Door wholeheartedly. Terrific service from start to finish!
- Jody
West Chester, PA
My double door had to be opened by hand after the left bracket snapped. Precision came promptly and made the repair for a fair price.
- Alan Wright
West Chester, PA
We were woken up early one morning to a loud bang and discovered that the spring was broken on our garage door. I called Precision Door for a repair. They did not have any openings that day and had to book an after-hours visit because we had two cars trapped. The dispatcher reached out to the technician and he bumped us up in the queue. He was out to our house an hour later and explained all of the options that were available. I opted to replace more than just the spring and am so glad we did. The garage door is over 15 years old and is now working better than when it was installed. We can barely hear the garage door open from anywhere in our house. I cannot say enough good things about the service that Dylan Reynolds provided. We are very pleased with everything.
- Tim Cruciano
Avondale, PA
Darrin came out on schedule, identified problem quickly and repaired, suggested and installed new rollers, he was done within an hour. He was personable and professional.
- Diane Weiss
Kennett Square, PA
Darrin provided me with clear options as to work provided and cost before we started. Was professional and quick, would recommend services to others
- David Dunning
Malvern, PA
AJ was great talked me thru the whole process. Thank you and especially AJ.
- Jim McCloskey
West Chester, PA
Great and quick
- Jeff Reid
West Chester, PA
I have used Precision door as a recommendation from a friend. I had just moved in and they replaced parts of the garage door and a new keypad. During the first year i had issues with the key pad and they came and fixed it promptly. I still had issues with the key pad after the first year and they were very responsive in solving the issue. Representatives were courteous and professional. I would recommend the company 5 star. Sue Mars
- Susan Mars
West Chester, PA
Darrin Mills was MOST helpful in answering any question and his work was spot on for sure !! I.m back in business.
- Don Finan
West Chester, PA
Chris was the tech and he was very thorough and timely - explained everything and great quality work. !!
- David Cummings
Product:
Technician: Chris Schray
(610) 429-8133
(610) 429-8133(267) 337-8311
(267) 337-8311(484) 532-8585
(484) 532-8585(610) 565-3623
(610) 565-3623(267) 337-8311
(267) 337-8311Office: (215) 362-2713
701 West Fourth Street
Unit B
Lansdale, PA 19446
License
License #120079
Technician Leo was on time, courteous very knowledgeable, and professional. Fixed our problem, and explained the issue in detail. Gave us a detailed invoice and estimates for any additional issues he found.Highly recommended.
- John Wagner