Review:

Leo your technician was very friendly efficient and timely. He completed the replacement of our garage door pad in a very short period of time. Checked and tightened the bolts on the garage door opener itself and explained how the new key pad operated. His explanation of all the work performed was clear and easy to understand. Excellent job performed by Leo.

Review:

Geoffrey Powell arrived within the specified timeframe and called while he was on his way. He did a great job repairing the garage door rail and replacing the sensor. That you very much for you prompt attention today. JP

Review:

The repairman got to my house in record time, had the parts needed on his truck, did the repair work needed in an hour and answered all my questions. The spring replacements are done correctly as evidenced by the door working perfectly since it was done a couple weeks ago. When I had questions about their insurance coverage, the owner got back to me in a few minutes so the work could be done without delay. Thank you!

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Geoffrey was wonderful!! He fixed the problem quickly, he was polite and professional. He is an asset to your company!! Great job!

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Precision and Gabe their representative performed at a 5 star level. Gabe came on time and was congenial and professional the whole time he was here. Everything is working as it should after this visit. Thank You Precision. Thank You Gabe.

Review:

YOUR SERVICES HAS ALLWAYS BEEN GOOD BUT THIS TIME I WAS VERY UNHAPPY. HE TOLD ME THE RECIVER FOR THE KEY PAD WAS BROKEN AND YOU DO NOT SERVICE GENIE. I WENT OUT AFTER HE LEFT AND TRIED IT AND IT IS NOW WORKING.

Review:

This is a 5 star company. Service was excellent, took me on the day I company. The Service Representative was knowledgeable, kind, and pleasant. Excellent customer service. They did everything right for my problem.

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I am a repeat customer of Precision. Geoff Powell was my engineer today and he was exceptional by every measure. This is one well-run company with a team of outstanding engineers. I have used Precision for years and will continue to do so for years to come.

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Not very happy yet as I requested a quote and got a reply that my request for a quote would be worked on and someone would get back to me. That hasn't happened

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Leo was courteous and professional and I knew when you were coming and what to expect time wise and cost wise. I was thrilled that he had everything available to complete the work on site in one visit. I also liked being able to pay with a card at the time the work was completed.

Review:

Replaced garage door opener. Service was prompt and efficient. I highly recommend Precision! I was provided with many options for the type of opener to buy. Service person was very helpful in selecting the best one for my needs. No pressure to buy the most expensive one.

Review:

After researching garage door products and service providers I called Precision West Chester first. We replaced our 25 year old 16 foot wooden garage door, springs, rollers, remote keypads and belt drive opener! Keith's team at Precision delivered on all fronts. From our initial assessment and product proposal by Danny we hose their Best Hormann Orion 3200 door with windows, upgraded torsion springs/rollers, remotes PDC 800 belt opener. Precision provided great communication, flexible scheduling and on time delivery with installation by Angel and Eddy.Best, the door materials and finish are great and operation is very quiet.

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found on line

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The torsion spring in our garage suddenly snapped. We searched the internet and saw advertising for Precision, which serviced our area. We called and reached the answering service. The woman was very kind and efficient, sending a technician, Dan, to our home just one hour after our call. Dan was very efficient and knowledgeable. He had all the parts on his truck that we needed for a complete repair. We were happy that (from the time the spring broke), within three hours we had a fully functional garage door with new springs and rollers. We're pretty sure that's a record in performance!

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Leo and his assist. were here within the time promised and explained what the repair job would be.They were clean , precise and did a overall good job. Best of all my garage door works again.THANKS for a good job.

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Outstanding as always, the technicians went beyond what was expected of them. I really enjoy working with this company, I trust them! I will continue doing business with Precision Garage Door.

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A little trouble getting started (what day) but once started job done in a couple of hours . Nice product. Job well done. Thanks Angel.

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Great products and great service. 100% satisfied. Don’t look any further!

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After crashing through my garage door in the November snowstorm, I was relieved to have someone help me through the replacement process. They were there first thing next morning and helped anchor the door in place. Being a custom door that had to abide by HOA rules we had to wait the 3 weeks for delivery. Door arrived on time and the employees all were great! Definitely recommend them to anyone!

Review:

Love my new garage door! If not for the fact that it looks new, doesn't have any dents, and opens and closes the way it's suppose to, you wouldn't know it wasn't the original door which is exactly what I wanted. Like that I had the option of good, better, best as to the quality of the door depending on how much I was willing to spend. Leo and Brian were knowledgeable and professional. The people who answer the phones Kieth, Terry, Beth, etc. are all courteous and helpful. I would recommend Precision Door.

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Dan did a great job and good service communication Very helpful

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Dan was great,very knowledgable and professional. An asset to you company. If I have problems in the future,no need to consider anyone other tha Precision.

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Excellent job on replacing one of our garage door openers. The response time was fantastic from the first phone call and the job completed quickly. Leo was very courteous and knowledgeable. Definitely recommend this company! Thank you!

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Great service! On time! Polite! Clean! Knowledgeable! Great price! What a pleasure....... thank you!!!!!

Review:

Dan was The technician that came out to our house he ride rate on the time that the office said he would be coming he gave a courtesy call first to know that he was on his way. This was the first time ever that I had to install a new garage door and he was really quick precise and knowledgeable about all the questions that I had and he explained everything very thorough. I would definitely recommend them to people in my area and definitely recommend the technician Dan. We have some other things that we still want to get replaced and I am definitely calling Percision in the future. Thanks for making or buying experience a good one.

Review:

Useless, the repair person showed up at my place without remotes that would be compatible with my older garage door opener even though I told the operator who booked the appointment the type of remote that would be needed. I was told the door needed replacing along with all the hardware. He did say he could supply me with the name of a company who could do the work. In addition to all this he wanted to test for lead paint on the door because there would be an additional expense to remove it, I was just trying to get two replacement remotes. I'm out of a 30 dollar service call fee I gave the guy 30 bucks for a bill of 29.95 and he never even offered to give me my 5 cents change. This is not a big deal but it does say to me maybe I shouldn't do business with them .

Review:

From my initial phone call to the installion of the garage door opener I could not have asked for better service. Courteous, informative, a pleasure to work with.

Review:

I had a complete extension package rebuild due to a broken spring, etc. The company has great customer service, and is very professional! I had spoken to both Keith and Brian who were most helpful. Tech, Eddie did the actual work and he explained in detail all that he would be doing, and was just an extremely nice person to deal with! Good company to deal with! JANE SETTLE

Review:

I had a garage door go down Saturday night. I called Precision Sunday morning and had a repairman "LEO" out by 11am. Leo called me 30 minutes before he was due to arrive...which was great as I could put my dogs in the yard. Leo walked me through the repair and explained why I needed an additional spring installed. I was also able to get a new key pad installed. One more thing on my list. I would highly recommend Precision to anyone who is searching for a garage door repair. Being a Regional Manager for a retail company I know first hand what excellent customer service looks like. Thanks Precision and Leo, job well done.

Review:

5 stars Thank you for taking the time to find out the needs and my plan for a new garage doors. I hope I am not disappointed with delivery time, installation and support afterwards. Representative was very courteous.