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Read what people are saying
about Precision Garage Door in:

Radnor, PA

Precision Garage Door of West Chester PA
has received 18 reviews, averaging 5.00 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision was able to get me in the same day that I called for a broken cable on my garage door. The technician Darrin was very professional and quickly replaced the required parts. Job site was clean when finished. Price might have been a bit high for the job (although I did not do a ton of price comparisons because I needed to get someone out right away to fix my issue). Highly recommend, especially if you are in need of immediate help with your garage door. Beth in customer service was super nice, especially when she heard the panic and anxiety in my voice when I explained my need for immediate help.
Judy Robie
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision is a great company. Very reliable, prompt and professional. I had springs, rollers and cables replaced and the materials used were very high quality. Got a 10 year warranty which was great. Would highly recommend this company!
Kim Frey
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, friendly, helpful and efficient.
Joe Reifsnider
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The technician who did the service call was great and explained everything he did, reset the settings on my controller, and made a few wire adjustments to avoid future problems. However, the actual problem (misaligned sensors) could have been taken care of over the telephone, if the person who took my call had been more explicit in his questions and test questions. I also appreciated the quick service - I called on a Friday afternoon and was offered a Saturday morning appointment, which was inconvenient for me, so the technician came early Monday morning, right on time.
William Schwarze
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you so much for a quick and easy schedule and service. No comparison to other garage door service providers I have used. Exceptionally efficient and knowledgable.
Teresa Steszewski
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

From the beginning, when I called & talked to a pleasant helpful person, who quickly arranged an appointment, to the also, pleasant & helpful rep, Michael Hopton, I received a terrific experience from Precision Door South East PA. I learned so much about garage door openers & garage doors - much more than from the original garage door opener installer, who also came back for inspection. but hardly talked or explained anything compared to the good advice & information I obtained from Michael. He also included a couple of minor repairs. My garage door opener now works great !!
Frank Grande
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Expedient friendly service. Would recommend to others.
Nancy Iott
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician showed up earlier than expected, promptly analyzed the problem, and made the change necessary to fix the problem.
Thomas Brown
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Ontime ,professional and friendly.
Joe Reifsnyder
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional and efficient service.
Amy Lambert
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very happy for same day service. Technician was very courteous and he fixed the problem.
A Vahora
A Response from: Keith

Thank you for your feedback. Courteous service is the hallmark of a good technician and something you can never quantify in this day and age when people usually ask "How much is this gunna cost?" and usually regret it because it was done poorly. Thank for your support.

Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for superior customer service , The technician and the phone representative all were professional helpful wonderful customer service all the way thank you for making my Experience a fabulous one.
Cathy
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very professional. Quick response. Great service. Thank you
Nagesh Nama
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very responsive and courteous. Did a professional job!
Jessica Packard
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Precision has been great to deal with. Before even sending out a repairman, they tried to help me solve my problem over the phone (and save me the expense of a service call). When I was unable to fix it myself, they sent Leo, an experienced technician who solved the problem quickly and gave me some advice and instruction about being alert to maintenance issues that might arise. I am very happy with their service.
Heidi S
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I have used Precision in the past and was always very satisfied. In fact, my son had a garage door replaced last week by Precision. Today's experience confirmed our high regard for Precision and its Employees. Our Technician was Ed and he was professional, friendly, informative and efficient.
Joe Reifsnyder
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So happy with our service!! This visit was our third, and no one could manage to code our cars. But not only did the young man from Precision program both our cars' HomeLink systems, he serviced our garage door and replaced the frayed cables. We will rely on this firm from now on.
Robin B.
A Response from: Keith

Robin, Glad we could do you well, especially that poor start with all the phone tag we were playing. Also, thanks for reading our reviews. Yup, there are some bad ones. They reflect reality. We're not perfect and when we fail, we pick up and try to do better.

Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I called on a Saturday morning and really did not expect to get an appointment for that day. Leo arrived early after calling, he was polite and really quick. I got charged a very fair amount and now can use my garage once again! Thanks, Precision and Leo!
Leslie
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener