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Read what people are saying
about Precision Garage Door in:

Bucks County, PA

Precision Garage Door of West Chester PA
has received 157 reviews, averaging 4.92 Stars:
1 2 3 4 5
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Our garage door opener was not working correctly. Your technician, Gabriel, came to our home and fixed the opener so it was working correctly. Gabriel fixed it fairly quickly and answered all of my questions to my satisfaction. He sent an email and also called approximately 30 minutes prior to his arrival, so we knew when to expect him.
Dennis Malinger
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Accurate and much needed was provided.
Georgeann Deno
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a really good experience. Gabe was cheerful, quick and knew what he was doing. He patiently explained to me what I must do if I ever have the issue again. I found Precision by chance on the internet. I am very happy that I did.
Eileen Ert
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Mike did a great job. Very knowledgeable and informative.
William Donahue
Service Provided:
Garage Door Opener Install
Product:
Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

So much thanks to Darrin and Matt for the great installation of my two new garage doors and openers. They were professionals who took great pride in the quality of their work. they were polite and did a great job of cleaning up the work site. they were also just such nice people and so easy to work with Thanks also goes to Jim who was a great salesperson, knowledgeable and always followed up! Best, Joy Finkel
Joy and Marc Finkel
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent job is done by Gabriel Pojar! Now you can't hear the garage door opening and close.
Boris Gitlevich
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My husband and I run a landscape business out of our house so having a working garage door is essential. We noticed that a hinge had broken and tried to purchase a replacement part at a local box store. Realizing the part didn’t match our current hinge we decided to Google “garage door repair”. Precision Doors popped up and we read the information on the site. Being business owners ourselves, we understand the importance of finding honest people who won’t run a large tab for unnecessary parts. So we figured we would give it a shot. I called Precision Door on Monday and spoke with Tom, who mentioned how odd it is for hinge 1 to break. He mentioned that a spring or cable may also be an issue but stressed that we could use the hinge we purchased at the box store and make the repair easily on our own. While I was on the phone my husband took a look at the door and found that the cable was starting to fray. We opted for an appointment the following day. Our local electric company suddenly notified us of a scheduled power outage for maintenance in our area the next day. So we called Precision Door that night and had the appointment changed to Wednesday instead. Late Tuesday night we were again notified by our electric company. We had not lost our power and instead the work was scheduled for Wednesday. This was the day we had rescheduled our original appointment for. The power company offered a generator and I contacted Precision Door to make sure they would be comfortable still working on the door using a generator. I was assured it wouldn’t be an issue. Gabriel came to fix our garage door and was very punctual. We cannot give enough stars for the amazing work and kindness he showed. We are in the middle of a heat wave. Today was at least 93 degrees, no power at the house, no fan running and most likely hotter in the garage. Gabe was extremely polite and professional. He explained everything he was doing. He did a thorough look over our door and showed us some issues we had. He allowed us to make the decisions over whether or not to replace certain parts. He was honest with pricing, he told us certain parts could be purchased elsewhere for less money however the convenience of having them installed and the security we felt with his professionalism made us want to have it all completed right there. There are not enough nice things to say about how well things worked out. Thank you Tom for explaining what else could be wrong with the door. Thank you Beth for working with us around our changing schedule, thank you Gabe for your fast, professional and kind work, and thank you Keith for providing us with such a wonderful company. God bless and may you find continual success!
Monica Lombardo
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wonderful, professional, quick service, as always. Gabriel is terrific. Thank you!
Richard Emmons
Service Provided:
Garage Door Opener Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

We are very satisfied with your quick response, your trusted employees (think his name is Leo), responsible & friendly. We look forward to his work in completing the installation of the garage door opener. Thank You.
Stan Gorniak
Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

What a great experience! Hope quickly set up my appt. and answered all my questions. Mike arrived on time, assessed my door issues, provided a fair quote and completed all the repairs. My doors move smoothly and quietly. It's like they are brand new again.
Carole A.
Service Provided:
Garage Door Opener Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Outstanding service! Thank you very much, AJ!
Tracy N
Service Provided:
Garage Door Opener Install
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

AJ gets five stars. Very knowledgeable, did a top job and I found him personable. I'd ask for him for any future needs.
Carmelo Incorvaia
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I had used Precision Door twice in the past, once for a garage door replacement and once for an opener replacement. When one of the springs broke I didn’t hesitate to contact them again. I was charged $675 for 2 new springs, 4 pulleys, and a new cable wire. It took the technician 35 minutes to complete the job. Afterwards I did some internet research on the parts. I was charged $35 per pulley while the average price online is $5. Springs sell for way less than the $120 each that I was charged. I felt totally ripped and still do. I will not be using Precision Door in the future. The only positive part of this experience was the technician, Gabriel, who was very professional and was not responsible for the absurd prices he quoted.
Cathy
A Response from: Keith

Cathy, I am happy you noticed the professionalism and courtesy of our technician, Gabriel. Sorry to hear you felt our prices are high. However, it is a great mistake to believe that on-line pricing of products in any way reflect the true cost of at home services. Asking us to match Amazon's price on springs is the same as asking Domino's to match a supermarket frozen pizza or asking Wawa to match the cost of a cup of coffee made at home. Last year, my Wawa coffee costed $1. Yesterday, my Wawa coffee costs $2. Coffee made at home cost how much? This is true to our running costs across the board. We service your home with a fully stocked truck in order to fix your door same day, stocked superior quality parts, by professional technicians. American made springs (your springs were produced in Reading PA), Gas, Trucks (45% increase in truck costs year on year) and technician pay, everything across the board, has all risen significantly over the last year. In these uncertain times, in order to serve our customers today and many years into the future, we've raise our prices significantly. Our apologies, but that's just the reality of the current business environment. We wish you all the best. Keep in mind, you have a great warranty on your spring system which we 100% back. If in the future, there is an issue with the repair we did, please don't hesitate to call us in order to address any issues that are covered under warranty.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The service technician Leo was very good and knowledgeable thank you for taking care of my problems with my door so fast
Ivan Queen
Service Provided:
Garage Door Opener Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Wanted to extend kudos to Leo. He was our technician. He was great.very professional and knowledgeable. Would recommended your company in the future. Thank you.
Michael Spitzer
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very prompt and professional service. The technician explained the issue and options completely. Thanks so much!
Judy Millner
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Jonathan was right on time, examined the door, explained what it needed and why, prepared my estimate and completed the work in a timely manner. He was personable & polite and good as what he does. I did get the Military discount, but I noticed when I went online that a Garage Door repair coupon was available for $15.00 off the total which I wasn't aware of at the time of service. Is it too late to get that discount? Which is greater, Military or Senior citizen discount or are they the same? Note: I paid by check.
Bill McBride
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

The garage door would not go down sometimes. Leo fixed the sensors and it works fine. He was pleasant, informative and a quality service person. We will use your company whenever we need future services. Our past service company owner retired. Thank you.
Robert Ozols
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Professional, friendly, expertly knowledgeable and efficient service
Ken McKinney
Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Great service, communication, and work by the technician.
MIKE RESCH
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent experience. All options were explained in detail with no pressure to pick a certain level of available door additions or options. Our tech Mike was well informed, friendly and professional .
Rick Steinberg
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

5 stars Excellent service in a very timely manner. Employee was very professional and customer friendly when providing information and answering questions about the garage door repair. Thank you!
Jeffrey Fletcher
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service! Install was professional, organized and clean! Thank you!
COLLEEN FINLEY.
Service Provided:
Install Garage Doors
Product:
Garage Doors
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

My call to Precision Door resulted in our garage door being repaired within 3 hours of the call. As we would not be able to get out of our garage if an emergency occurred, getting the problem addressed promptly was critical. The staff person, Leo, was very professional and friendly. My wife and I were very appreciative of the work done in the noted timeframe.
Louis Williams
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Very
Esther Coleman
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Thank you for such prompt and professional service. This is the second time Precision has serviced our garage door and both times were great.
Joyce Hart
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I CALLED ON SATURDAY AFTERNOON 3PM - THEY MADE A APPOINTMENT FOR MONDAY BETWEEN 2 AND 5PM. THEY CALLED BACK ON SUNDAY AND CHANGED THE TIMES TO MONDAY 12PM AND 3PM. REPAIRMAN MIKE ARRIVED AT 12 NOON SHARP. HE MADE A FEW SUGGESTIONS - WE AGREED ON THE COST AND HE WAS GONE BY 12:45. DOOR WORKS GREAT. I RECOMMEND THEM 100%
Patrick Hughes
Service Provided:
Garage Door Repair
Product:
Rollers
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician, Leo, was very knowledgeable and courteous! Answered all of my questions and performed all repairs expertly! Very pleased with quality of the work and quick response in getting to it!!
Mike
Service Provided:
Garage Door Repair
Product:
Cables
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Gabe was excellent. He diagnosed the problem and too care of the repair immediately. He also quoted me a price for a new garage door especially since ours is original. I only ask that we be notified if the technician is vaccinated against covid-19 so that I probably should have worn a mask even thought I am tripe vaccinated.
Lee Stein
Service Provided:
Garage Door Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

This was a smooth transaction from beginning to end. The door looks great! Everyone from Precision was very professional and made the process so easy. I would highly recommend them!!!
Maria Waclawski
Service Provided:
Install Garage Doors
Product:
Garage Doors
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