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Read what people are saying
about Precision Garage Door in:

Bucks County, PA

Precision Garage Door of West Chester PA
has received 36 reviews, averaging 4.83 Stars:
Review:

Always a pleasure working with this company. They are so pleasant, knowledgeable and almost ALWAYS have what they need on their trucks to get the job done right there, right then.
Lea Clymer
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

tech was VERY courteous, prompt, knowledgeable and quick. my only complaint is I was told (via website chat)weekend hourly labor rate was $89.95. No minimum charge was discussed. Tech was onsite a maximum of 25 minutes yet I was charged the full hour. still overall a 4 star rating.
Joel Terefenko
Service Provided:
Garage Door Opener Repair
Review:

Eddy dis an excellent job. Worked hard, very personable and provided detail answers to any of our questions. Would highly recommend Precision in the future
Bill Thompson
Service Provided:
Garage Door Repair
Review:

Technician was on time and finished the work promptly. He explained everything.
Janice Simon
Service Provided:
Garage Door Repair
Review:

Very happy with the service provided, courteous service and helpful suggestions
Lakshmi Desiraju
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Your technician did a great job in solving our problem promptly and verifying that there no other issues that were overlooked. We were very pleased with the service your company provides.
Gerald Sapers
Service Provided:
Garage Door Opener Repair
Review:

Hi, thanks for the quick service. Daniel the installer was very pleasant, personable and informative. He showed me all of the issues and all of my options. We chose a new opener and new springs and are very happy with the final product. Thanks again. Jim Spangler
James Spangler
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Joe completed emergency garage door repair and identified/recommended additional services, of which I moved forward with many of the suggestions. The experience from start to finish was very professional and courteous.
Michael Upright
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Thank you to Precision for repairing my (2) garage doors, for a year I put up with unreliable operation and now they work beautifully and are quiet too. I wish I would have called them sooner. The technician was prompt, knowledgeable about the issues & completed the repairs quickly. I would highly recommend.
Jeanne
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Very pleased with your service. Your repair man was on time and very peasant to deal with. Your a 5 star rating for sure.
Bob Lewis
Service Provided:
Garage Door Opener Repair
Review:

We were extremely pleased with the quick response -- called yesterday, and they were here today to repair our automatic garage door opener. The installer, Joe, was very professional, prompt, polite and responsive. He provided us with options and a clear explanation of each, helping us make an informed decision. While only one side was broken, he replaced springs, rollers and cable on both sides, for a uniform performance and a 10 year warranty. He also replaced the entire seal around the door enclosure, as the rubber was cracked or broken from years of seasonal exposure. We feel very comfortable providing an excellent rating for the performance of Precision Doors.
Jan Bishop
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I found them on the internet and was absolutely delighted. I have had trouble for the last 3 years with my "new" garage door opener. The previous company did a poor job at installation and even worse customer service. Ed from Precision did a great job and my door runs like new. And they are very reasonable!!
Lynn Dever
Service Provided:
Garage Door Repair
Review:

great timely arrival, excellent work and product. Service Tech guy was professional , and I am very happy
Randy Pforter
Service Provided:
Garage Door Opener Repair
Review:

Easy to get appointment, very professional, on-time, knowledgeable and helpful.
Megan G.
A Response from: Keith

Megan, Glad we could help in a timely manner. Keith

Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Review:

Very impressed with the quick (next day) and professional service of the Precision Door company. Technician Leo explained our options and solutions very well. New opener was installed in about an hour and works flawlessly. We highly recommend this company.
Phillip I.
A Response from: Tom

Phillip, Those new openers are quiet aren't they.

Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Called at 9:00 AM Leo was there at 12 noon as promised. Replaced 2 springs and cables and pulleys lubricated the wheels was finished in about 1 hour. Service warranted for 4 years. Leo was very professional and answered all my questions. The service truck was clean and well advertised. I needed to have the repair ASAP. The are not the lowest price but were fast and thorough.
Kevin C.
A Response from: Keith

Kevin, Thanks for your input. We are glad we were albe to meet your expectations. Keith

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Everything from the first call all the way thru the installation went extremely smooth. The tech was on time, courteous and professional and did a great job. I will definitely recommend your company.
Natan N.
Service Provided:
Garage Door Opener Install
Product:
Belt Drive Garage Door Opener
Review:

We appreciated the next day service appointment. The silent LiftMaster IS really quiet. Thanks for correcting the balance and installing the correct-size springs. Great all around experience.
Carl G.
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

My tech was very professional, explained everything, and did fast service. Excellent!
Sarah E.
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Your company has done work for us before. We called this morning for repair and your technician was here today and completed all necessary work. He did an excellent job and was very polite and professional.
R. Boardman
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

5 Stars! Extremely efficient, informative and courteous. The garage door opener works like a dream now.
Lynn Holl
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

I was impressed that I made a service call yesterday afternoon and was promised for arrival time next day between 8:00 AM and 10:00 AM. Service rep showed up at 8:15 AM. Leo was polite, explained the issue and fixed it.
Maurice R.
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

This is my fourth year in this country, I still rely on google search and recommendations from friends. This time I found precision on that search engine. Leo Cornelius who rendered the service was excellent. I can't complain - he was prompt, respectful and helpful. He exerted extra effort to address additional concerns of my doors. Congratulations to have him in your team!
Joey P.
Service Provided:
Garage Door Repair
Product:
Cables
Review:

So far, so good. Door isn't installed yet, but the sales experience was wonderful. Phone conversation (Brian) was loaded with information without the heavy sales pitch. Person who came to my home (Ed H.) was knowledgeable and professional, kind and polite. Several discounts along with 3 differently-priced options made my purchase a no-brainer. I am not even afraid of entering an unknown area of repair - they seem honest, safe, and efficient.
Taffy C.
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

We had our garage door repaired. The technician, Leo arrived on time, was knowledgeable and had the repairs completed in about an hour. The door works fine now.
George Ball
Service Provided:
Garage Door Repair
Product:
Springs
Review:

on time. the price was what they quoted they cleaned up after. the only problem was , there was no problem. couldn't be happier with their work. I recommend this company all day long 5 STARS
Ellgy
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

I was extremely pleased with both Bryan and Tucker. The install was extremely fast and the were both very polite. I will do future business with your company. I do thank you for the Military discount.
Jim Lindsey
Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Matt called to say that he felt our Opener prices were too high and that he could buy one at a Home Depot or Online for far less. He also stated that our spring prices are much higher than what he could get online.
Matt
A Response from: Tom Schray

Matt, Understood. Nobody can compete with big box store. Home Depot sell openers for less than our least expensive opener costs us to buy. I'm sorry that you can't understand this, but this is the reality of all small business in America. BUT, you forget our openers are brought to your door, installed the same day you telephoned us for service and all done by a professional. We make sure your door is working safely ensuring that both your door and opener will have a long working life. You want cheap stuff. Call Home Depot. You want the best products on the market with unmatched professional service. Call us.

Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Review:

Your repair man Angel, did an excellent job. I would recommend your company to my neighbors. Angel did a first class job of explaining various things to me, and i appreciated that of him. He is very knowledgeable in what he does. I thought that the final cost of $529.00 was high, and i intend to check on that with your competitors. Maybe i am wrong, but as an engineer i need to make certain that i am not being over charged. Again, i thought that Angel did a good job, and that he was very fast in performing the job. Companies need people like Angel.
John
A Response from: Thomas

John, We appreciate your feedback. Please note that your service included an evening "Emergency Service Fee" for which there is a $140 charge to which you had agreed to prior to coming out. That might be why you were surprised by the larger than expect repair cost. I understand your concern. I also understand what it takes to ask a technician to get back into a work-truck after a cold, dark, 10hr winter's day to fulfill our customer's requests. The added Fee covers the overtime and incentive to ensure top quality work, even at the end of a long, cold day. Thank you for your patronage.

Service Provided:
Garage Door Repair
Product:
Springs
Review:

Leo out to my home yesterday and wanted you to know that I was very pleased with his service. I just wanted to pass this along.
Ron
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
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