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We called Precision because of a broken torsion spring. Dylan was our service technician and fully explained our issues and all the options. He was knowledgeable, courteous, and direct with his assessment. The work was completed quickly and we're very satisfied with the level of service and well as the peace of mind we've received with the warranty provided by Precision.

- Rob K

Harry was a fantastic well informed mechanic /technician, sales advisor. As a contractor and the homeowner I appreciate the time he took to explain the issues I have on the job and how detailed he was. Harry is a fantastic representative of the company. I am now getting prices from him for new doors

- Ray Peraino

Tina was great .. She explained to us options of fixing our springs and bearings in an easy to understand way. Would recommend her to others and Precision Door Service ! Tom.

- Kendra Macko

Dylan, our technician arrived on time. He quickly diagnosed the issues. Fixed our garage door in a timely fashion. He gave us 3 options for servicing our gararage door opening mechanisms. We opted for most of the replacements parts he suggested. He finished quickly. We could not have been happier with your companys service.

- Eric Cherashore

Darrin was great. Called first. Explained all to me so I could understand. Will recommend and call again

- Donna Spoto

Dylan was on time, professional, polite and took time to explain the issue. Great to work with.

- Steve O'Kane

Wow. What a great company!!! So professional, knowledgeable and honest. Great service. Great product.

- Katherine Hughes

Tina was very good. Explained everything and did a great job, very neat.

- Larry Kenepp

Tina is a consummate professional. She is very courteous and explained to me what I need at the beginning and patiently walk thru what she did after the installation is completed .

- James Chan

Harry was excellent. Arrived on time, explained the process and knew what he was doing.

- mir x

Precision was the only phone call I was making. I had been given great service a couple of years ago and I knew I would receive the same this time. I called Monday morning and I was told Harry Fassett would be out the next morning. Harry called Tuesday to let me know we were his first stop and asked if he could bring us any coffee. He determined, which we knew; we needed a new opener and gave us three options and all that came with each one. Once we decided, he got right to work. He was diligent, kind and fantastic to work with. I just happily pulled my car into the garage.

- Konnie Gross

Very thorough and congenial

- Marjorie Hamilton-Bair

Client communication was excellent .. from the time I called to schedule. Everyone I spoke to was extremely professional. My questions were answered immediately and even though the repair was not able to be made I felt good about why and next steps.

- Chez Arici

Tina was polite, on time, and professional. She addressed my concerns about the door sticking, the uneven slant, and the loud noise that had developed when the door was activated. She inspected the whole system, noted and explained signs of wear. As nothing was visibly broken, I asked Tina to clean and lubricate the parts that needed maintenance. I was completely satisfied with the work and the bill. Tina left an estimate for replacing both doors. I will call Precision Door when I need to do just that.

- D. Carson

I had exceptional service from Precision's technician, Darrin. He was extremely knowledgeable and provided me with all available options. He took the time to educate me and answer all my questions. He was able to fix my garage door issue quickly. I was very happy with his customer service and will be asking specifically for him for any of my future garage door needs.

- Kathy Smith

Very personal and efficient! Brought delicious pastries and fixed garage door keypad quickly.

- Shannon Keenan

Beth was super helpful fitting us in their schedule and Tina did a fantastic job explaining the issue with our door, what our options were and fixing our door. We will definitely call again.

- Drew

Dylan did an excellent job. Professional and effective. New garage doors work beautifully

- Cesar Orosco

Prompt, friendly service to replace rollers, springs, cables on my garage door. Thank you!

- Anna Wayland

Dylan was very helpful in explaining some things about the garage door opener that I didn’t know. He diagnosed the garage door problem very quickly and ordered a part that we will have to wait for it to come in.

- CBK Enterprises

Dylan was great. He was clearly knowledgeable and patient as we worked through multiple options. He was easy to engage and punctual in arriving. Thank you for the flexible weekend meeting time as well.

- Bernard Skeete

Great service, very knowledgeable staff and fair prices.

- Ted Harlan

Dylon came and did an outstanding job. Very professional .

- Tim Flanagan

Great customer service!

- Jonathan peters

When my garage door malfunctioned, I called Precision Door Service. Matthew Murphy was the service technician assigned to my call. He was very knowledgeable, thorough, and courteous. He quickly resolved my immediate issue and laid out the options for work that will likely need to occur in the future. Great job Matthew. Well done!

- Andrew Ortyn

Matthew did an outstanding job fixing our door! He is very professional and knows his stuff. And a very nice guy as well. Our dog Wally agrees wholeheartedly!

- Thomas Hess

Excellent service. Explained work in detail.

- Kathleen Feehery

I have used Precision in the past and was very pleased with the service. Now at my new home I needed service. Precision came out Monday 12/9 after putting in the request on Friday 12/6. They even made my call the first one. Chris and Tina called the night before and the day of to let me know what find they would arrive. They accessed my door and gave me a quote. They had all the parts needed for the repairs and did so in a timely manner. I could not ask for better service and highly recommend Precision.

- Bob Simmons

Chris did an excellent job determining the issue and explaining our options for repair. We’re very happy with the service provided.

- Andrew Lucibello

Dylan arrived promptly and was extremely pleasant to work with. Even though I am elderly, not especially knowledgeable of garage doors, and somewhat deaf, he was very patient and instructive in his explanation of what needed to be done. I recommend both Dylan and Precision Door wholeheartedly. Terrific service from start to finish!

- Jody