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about Precision Garage Door in:
Chester County, PA
Precision Garage Door of Southeastern PAhas received 1156 reviews, averaging 4.96 Stars:
Downingtown, PA
Product:
West Grove, PA
Dan's rewiring of my garage door was very professional and done very efficiently. thx Dan!!
- Janice S.
Product:
West Chester, PA
Ed did a great job of letting me know about all issues with the safety inspection and options for replacing one of the openers. Very friendly, professional and efficient. If/when need any work in the future will call Precision again and request Ed to perform the work. Thanks!!
- Bill G.
Product:
Malvern, PA
Working with Precision was easy and exceeded my expectations. They are competent and truly want to save your garage door. They are very knowledgeable and competent. They assess quickly, and are ready to fix your problem. They get the job done quickly and clear their work area. I would hire again and highly recommend them to any homeowner.
- Charles C.
Product:
Avondale, PA
Very fast service. Extremely courteous employee. Arrived promptly. Will definitely continue to use Precision.
- Polly G.
Product:
Downingtown, PA
Brian was very professional and did a great job! Given the weather and the time of day he deserves 6 STARS!!
- Diane C.
Product:
West Chester, PA
We recently encountered a problem with one of our garage doors and contacted Precision. Their technician, Eddie, was on site within 24 hours. He was very courteous and professional. After performing a thorough diagnostic, he offered a detailed explanation of the cause of our problem and offered three options for rectifying the problem. Once we chose the course of action, Eddie completed the job quickly and with great results. A very satisfactory interaction with Precision. We would definitely give Precision a 5-star rating.
- KP
Product:
Coatesville, PA
Customer service was second to none! Your technician Ed was prompt courteous and offered a range of fixes! He had great knowledge of the products and what it would take to fix. He let me know he would be back Wednesday to complete all fixes. I would recommend this company to anyone!
- Christopher V.
Product:
Avondale, PA
Your people are very professional They solve the problem and do the work in the time that they estimate 5 star
- Richard Eatough
Product:
West Chester, PA
Awesome Customer Service. We able to schedule me the next day. Brian was very thorough and explained everything to me. Was even able to do the recommended work on the same day.
- Karen Costello
Coatesville, PA
I cannot say enough positive things about your operation. You went above and beyond what I deserved!. I mistakenly wrote a harsh review, thinking you were another company. Instead of replying negatively you had a courteous and highly skilled technician, Ed check another company's work and corrected the flaws in their repair. This was the very best of service. Be assured if I need something in this area, you will be the first I will call. I will tell anybody who is considering anything to do with garage doors that you have a first class outfit that does first class work. Thank you again, and happy holidays to you and your employees.
- Ralph H.
Ralph, Glad we could help. Home Advisor has some pretty shady companies signed up and their "background check" is a sham. They only chck to see if companies have "pending" lawsuits, so fly by night outfits get away with a lot. Sorry for what happened with the other company.
Product:
Downingtown, PA
Good guys. Straight shooters. Fast and prompt.
- Cliff R.
Cliff, Thanks for the feeback. Straight shooters. I like that. Some people aren't so happy when you tell them the truth about what needs to done for their door.
Product:
Oxford, PA
Dan did a great job on my door repair. He called ahead, was on time and made the job a great experience. You get a 5 star from me!
- Joe L
Product:
West Chester, PA
Great service! Thanks
- Christa B.
Product:
West Grove, PA
Excellent Service. Dan the technician was great...
- James O.
Jim, Glad we were able to meet your expectations.
Product:
Glenmoore, PA
Our guy was polite, and quick, explained everything before starting. Door works perfect. Nice job.
- Ron S.
Ron, Glad our tech explained everything to you. One of our core goals is to explain to all homeowners how their door works and what may need to be done. Tom
Product:
West Chester, PA
Dan is an outstanding representative for your organization. I was a pleasure having him at my home!
- Timmy Nelson
Product:
West Chester, PA
Nov. 25, 2017 Service was very prompt. Not an emergency but greatly appreciated. Eddie was a nice young man and explained things fully and carefully.
- Donna Spoto
Product:
Downingtown, PA
I was very impressed with Eddie. His knowledge base together with his confident personality makes him an asset to Precision. He educated me on the safety issues of our garage doors. I'm appreciative of his concern. Great guy... Brians estimated costs were bogus. In our initial telephone conversation he priced the required repair work to be $120.00 to $150.00. Eddies lowest estimated price was well in excess of $300.00 with the highest cost being $750.00!! I'm not pleased with Brian's approach to obtaining customers. Very bad business practices.
- Evan J.
Dear Mr. Jenkins, As always we at Precision Door truly appreciate any and all reviews that we receive. Although your review for our tech Ed is a glowing and well deserved review, i do feel that there were certainly misunderstanding with what Brian explained over the phone. My understanding is that he informed you that the job would be between 120.00 and 150.00 thats service call and labor not including any parts. So that being said your bill would have been service call 49.95 plus labor 89.00 equals a total of 138.95. You did not tell me about the condition of your cables maybe you didnt notice they were bad and needed replacement. As i was on phone and not on site i wouldnt know you needed cables either. So you take the 138.95 and add the cables at a cost of 99.00 and you arrive at your lowest estimate of 237.95 not the over 300.00 that you said in your review. We train our techs to give our customers all options so they can choose which service the feel most comfortable with and they are aware of all discounts and warranties that come with each different estimate so they can make an educated decision. In no way is it implied that you have to choose one over the other its always strictly the customers decision on which one to do. Please feel free to call us respond with any questions Thank You Thomas Schray
Product:
Berwyn, PA
I feel I was overcharged for the service provided.
- Marilynn Fufari
Product:
West Chester, PA
Dan did a great job today! Timely repair! Thank You!
- Jane M
Product:
West Chester, PA
My garage door opener had stopped working, so I purchased a new one, but needed it installed. I went on Yelp, and found Precision Door Service. They had some very good reviews, so I scheduled an appointment. Ed was wonderful... very professional and knowledgeable. He arrived early, explained everything he was going to do, starting with a multipoint inspection. Once completed, Ed reviewed his finding and presented me with 3 pricing options (there was no pressure to choose one over the other). Throughout the entire install, Ed would check in just to let me know how things were going. After the install, Ed reviewed everything with me (all functions of the new opener and the repairs). I would highly recommend Ed and Precision Door Service.
- Brendon Gefri
Product:
Landenberg, PA
We used Precision 7+ years ago to install a new door, rails and opener so when we had a problem we immediately called them again since we were so pleased with that experience. Our spring broke and it was time for new rollers, springs, and a few other parts we elected to replace while they were here. Each time the technicians have been well informed, polite, and competent. I was called early in the morning to confirm the appointment and given a better idea of when they would show up. He did a thorough inspection and had 3 recommendations for what definitely had to be fixed, what items were showing a lot of wear and would need to be fixed soon and what items could wait a bit longer but were showing some wear and tear. He took time to explain and point out all the areas of concern. The only way our experiences with Precision Door could have been any better was if it was all free-- lol. Highly recommend Precision for any garage door needs.
- Betsy B.
Thank you so very much for your feedback. We are very happy we were able to serve you again.
Product:
West Chester, PA
One day service is great, thank you for your timely service and knowledgable technician.
- Steven R.
Steve, We work hard to get to everyone's house the day you call. Thanks for the feedback. Good to hear when get it right.
Product:
Phoenixville, PA
We couldn’t have been happier with our experience ! Timely scheduling ( they were able to get us someone right away, even though it was evening), and friendly helpful service ! Our technician was awesome and fixed everything on the spot, no waiting around for parts to be ordered etc. Would absolutely use again!
- Stephanie M.
Glad we could come to your aid when you needed us. Yeah, we lucked out too, because Dan was just leaving the shop when you called - then we don't have to pull someone away from a warm couch! LOL
Product:
West Chester, PA
Great service and timely repair.
- Walter M.
Good to hear from you Walter. Glad we are keeping up to our standards.
Product:
Kennett Square, PA
Good job Great people
- Art T.
Thanks for your feeback Art. Glad to know when we are doing well.
Product:
Kennett Square, PA
Have used Precision twice. Each time I had the opportunity to meet different techs. In both cases they were friendly, courteous, knowledgeable, and easy to talk with. Would not hesitate to call Precision when in need of service--just hope it's not too often!
- Patricia
Patricia, We're very happy we are able to meet you expectations of quality service.
Product:
Devon, PA
Great customer experience. I called first thing in the AM they came out the same morning and fixed our problem. Tech called while in transit keeping us informed of arrival time, showed up on time, and fixed our problem professionally and quickly. Would definitely recommend them.
- Alex T.
Alex, We do our best to make it in a timely manner, so it is always nice to have that effort appreciated. Thanks for your feedback.
Product:
Downingtown, PA
The two young men were very polite and courteous, and explained our options clearly.
- Michael B.
Michael, Glad we could be of service.
Product:
(610) 429-8133
(610) 429-8133(267) 337-8311
(267) 337-8311(484) 532-8585
(484) 532-8585(610) 565-3623
(610) 565-3623(267) 337-8311
(267) 337-8311Office: (215) 362-2713
701 West Fourth Street
Unit B
Lansdale, PA 19446
License
License #120079
I appreciated the thorough analysis of our 36 year old garage door prior to the discussion of options for repairing the problems. The service person Eddie was friendly,professional, and knowledgeable.
- Bill B.