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about Precision Garage Door in:
Chester County, PA
Precision Garage Door of Southeastern PAhas received 1020 reviews, averaging 4.96 Stars:
West Chester, PA
Kennett Square, PA
To: Brian Reinke in West Chester Thank you very much for the guidance in programming my HomeLink. I was successful on my first attempt after we spoke today. I have reviewed the Mercedes-Benz owner manual instructions and they are definitely incorrect. I will share this feedback with Mercedes. Thanks again! ????
- Brent
LOL
Avondale, PA
We are very satisfied with the service we received when the spring on our dourble car garage door broke around 7 p.m. last night. My wife is in a wheelchair and the garage is her main source of entry into our home. I went on line to look for a garage door repair service, found Precision, checked the reviews of those who use Precision, found many needed new springs, called them and got an appointment for first thing this morning. Bryan called to say he was on his way as indicated by the call service and arrived at the time he was predicted to be on site. He was very efficient and had the parts needed with him. We could not ask for more.
- Adam
Product:
West Grove, PA
Tucker did a great job. He was friendly and efficient. Second time using Precision. They do a great job
- Alex
West Chester, PA
Precision was recommended to me by the tire business next door. They were prompt,polite and did excellent work. If my garage door ever needs work again I would not hesitate to call again. If anyone else needs a door repaired I would not hesitate to recommend them.
- Fran
Berwyn, PA
The technician was prompt, courteous, pleasant and fixed the problem quickly.
- Jean
West Chester, PA
Emailed Thursday night re needed repairs, received call Friday morning and had service completed by Friday afternoon. Service crew was pleasant, fast and efficient. I recommend Precision highly.
- David
Product:
Technician: Leo Cornelius III
Kennett Square, PA
Excellent, knowledgeable and responsive is the way Precision performed their work from the first call to the completion of the installation. I would recommend Precision Door to anyone.
- John
Product:
Technician: Leo Cornelius III
Oxford, PA
Outstanding service from the pros at Precision! Brian called in advance of arriving and was patient, courteous, and carefully explained the issues before advising the repair. He completed the work within the time frame he predicted and made sure everything worked to my satisfaction. I am a repeat customer and I am always impressed with their customer service.
- Sara
Product:
Downingtown, PA
Would I recommend them? Yes
- Brian
Product:
Paoli, PA
The team at Precision was great to deal with, starting with Tom the owner. We initially wanted to temporarily remove our old door to facilitate drywall work in our garage but when the door was inspected we learned that it could not be removed without damaging it. At that point Tom walked us through the new door options without pressuring us to buy. We ordered a new door but when it arrived the installers realized that the original measurements were incorrect and our door had to be ordered at a custom size. Tom handled this without any additional charge and the correct sized door arrived the next week. Angel and his assistant installed the door perfectly in one morning. He raised the rails as I requested so we now have a beautiful new door with greater headroom. I would gladly recommend Precision to my friends and family.
- Sean
Product:
Landenberg, PA
Excellent work and prompt service.
- Hummayun
Product:
Avondale, PA
As discussed with Tom, there was no communication to me that Bryan was going to be an hour late after the set appointment. Having the technician or office staff contact the customer if there is to be a delay would eliminate this issue. Bryan is not a good reflection of customer service on your company which I have found everyone else I have dealt with in the past to be excellent. I only hope the quality of his work is better than his customer service.
- Glen
Glen, As per our conversation, I do apologize. We dropped the ball on this call and appreciated your letting us know. Communication: I'll be discussing it with all our technicians this coming meeting. It's easy to forget to call ahead when faced with a difficult job, but they certainly need to keep in mind the customer who is still waiting. We'll work on it.
Product:
Downingtown, PA
Yes, Leo called ahead, arrived when he said he would be here, gave me a few options to choose from on the repairs and then performed the necessary work promptly and to my complete satisfaction.
- Joseph
Very happy we were able to live up to your expectations. Tom
West Chester, PA
Absolutely. The cavalry arrived 20 minutes after my call.
- Jim Ceribelli
Downingtown, PA
I had my garage door replaced, and Angel and team did a great job! They were very professional, fast and took the time to show me all the features of the new opener and keypad.
- Joe
Product:
West Chester, PA
Great service and love the doors. Our new doors were installed quickly and they look and are working great
- Veronica
Malvern, PA
WINNER! I am continually extremely impressed with this company. My garage spring failed last night at 7PM. By 730PM I had a confirmed appointment scheduled for this morning 10AM - NOON. For the second time (I am a repeat customer) I had the good fortune of Abubuakar being assigned my call (knowing however that every engineer at this company is excellent). Abubuakar is a great ambassador for Precision. He is on time, personable, and an absolute expert in this field. By 11AM my door spring and cables were replaced, lubricated, tested, and back to full function. Abubuakar is simply exceptional. I can't say enough how well this company operates. It has the perfect blend of human and automated process. Five stars is not an easy grade to earn. Precision deserves a sixth and maybe a seventh. Thank you as always for fabulous service, value, and customer experience.
- Richard
Product:
West Chester, PA
Best service! Prompt, polite and professional. The Owner cares about his customers!
- John and Pat
Avondale, PA
I am satisfied: 5 star
- Max
Product:
Kennett Square, PA
The gentleman that came to fix our doors was excellent. He was extremely friendly and knowledgeable. 5 star service.
- Steve M
Product:
Malvern, PA
My garage door would close part way, stop, and then open back up. It would sometimes take me 5 pushes of the button just to get the door to finally completely close. Of course when the technician was here, the problem could not be replicated. However, the problem got worse and a technician came out on his way home from work to diagnose the problem. He found a faulty wire at the connection to the opener. He fixed that and I have had no problems at all since then. And this second visit was free of charge. Would HIGHLY recommend these guys!
- Gary C.
Malvern, PA
Abubakar was exceptional! So far I am exceptionally pleased. This is my second service with you. I think your team is great!
- Richard Z.
Product:
West Chester, PA
I've used your company for 10 or 15 years. While the product has always been good, the level of service varied. Today, the technician, Abubakar Nabay, was outstanding. He not only did the job in a professional manner, but went above and beyond to make sure I was completely satisfied. Five Stars
- John H
Product:
Phoenixville, PA
Our 13 year old garage door opener needed to be replaced, and Brian explained our options, was very knowledgeable and explained the features of the new garage door opener. He installed the new garage door opener in less than an hour and the new system doesn't rattle the house like the old one every time it opens. I'd highly recommend them.
- Richard and Jen R
Coatesville, PA
Bryan came out to make some adjustments to a spring that we had in installed. The spring was making some noise and he was able to take care of the problem. My experience has been very good with precision door. Easy to get an appointment and they are on time. I would recommend to a neighbor.
- Mark H.
Coatesville, PA
My tech was Brian. I was not home for the repair but had an Oporto speak with him. My father was present for the repair and was extremely pleased. He especially appreciated that Brian exhausted efforts to repair the keypad before recommending replacement. I will refer Precision along with Brian.
- Mary K.
Coatesville, PA
Thank you for taking the time to work with me while my wife and I decided what to do with our damaged door. I have to state, I really appreciate Mr. Reinke's effort to come up with creative solutions for our dilemma. As you both know, the manufacture could not be readily identified. In short, this meant we would have to go with a comparable door from a current line being manufactured. Ultimately, your dedication to working with us and willingness to come out and visit speaks volumes about Precision Door Service's dedication to customer service and creative problem solving. Although we have decided to just paint our door and live with two dents, it was important that we thank you formally. Please accept these two gift cards as tokens of our appreciation. Please note, I will not hesitate to recommend the team Precision Door Service to any neighbors.
- Scott V.
Oxford, PA
The job was done quickly and professionally. The technician was quite friendly and polite.
- Lary H.
Downingtown, PA
Very happy with response and service
- Marion D
Product:
(610) 429-8133
(610) 429-8133(267) 337-8311
(267) 337-8311(484) 532-8585
(484) 532-8585(610) 565-3623
(610) 565-3623(267) 337-8311
(267) 337-8311Office: (215) 362-2713
701 West Fourth Street
Unit B
Lansdale, PA 19446
License
License #120079
Precision came and quickly fixed our broken keypad. The technician was friendly, knowledgeable, and efficient!
- Michelle