Read what people are saying
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Replaced garage door opener. Service was prompt and efficient. I highly recommend Precision! I was provided with many options for the type of opener to buy. Service person was very helpful in selecting the best one for my needs. No pressure to buy the most expensive one.

- Linda D

After researching garage door products and service providers I called Precision West Chester first. We replaced our 25 year old 16 foot wooden garage door, springs, rollers, remote keypads and belt drive opener! Keith's team at Precision delivered on all fronts. From our initial assessment and product proposal by Danny we hose their Best Hormann Orion 3200 door with windows, upgraded torsion springs/rollers, remotes PDC 800 belt opener. Precision provided great communication, flexible scheduling and on time delivery with installation by Angel and Eddy.Best, the door materials and finish are great and operation is very quiet.

- Robert Flowers

The torsion spring in our garage suddenly snapped. We searched the internet and saw advertising for Precision, which serviced our area. We called and reached the answering service. The woman was very kind and efficient, sending a technician, Dan, to our home just one hour after our call. Dan was very efficient and knowledgeable. He had all the parts on his truck that we needed for a complete repair. We were happy that (from the time the spring broke), within three hours we had a fully functional garage door with new springs and rollers. We're pretty sure that's a record in performance!

- Maureen K

Leo and his assist. were here within the time promised and explained what the repair job would be.They were clean , precise and did a overall good job. Best of all my garage door works again.THANKS for a good job.

- robert whipps

A little trouble getting started (what day) but once started job done in a couple of hours . Nice product. Job well done. Thanks Angel.

- James Patton

Great products and great service. 100% satisfied. Don’t look any further!

- David Markle

After crashing through my garage door in the November snowstorm, I was relieved to have someone help me through the replacement process. They were there first thing next morning and helped anchor the door in place. Being a custom door that had to abide by HOA rules we had to wait the 3 weeks for delivery. Door arrived on time and the employees all were great! Definitely recommend them to anyone!

- Grace Miller

Dan did a great job and good service communication Very helpful

- Randy Max

Dan was great,very knowledgable and professional. An asset to you company. If I have problems in the future,no need to consider anyone other tha Precision.

- Henry Hasson

I had a complete extension package rebuild due to a broken spring, etc. The company has great customer service, and is very professional! I had spoken to both Keith and Brian who were most helpful. Tech, Eddie did the actual work and he explained in detail all that he would be doing, and was just an extremely nice person to deal with! Good company to deal with! JANE SETTLE

- Jane Settle

So far so good. Old door is over 15 years of service. Door panels are giving out. Need to replace total door. Lets wait until job is complete for this review.

- James Patton

Excellent service!

- Kathy Kiesel

The guys from Precision made the process really easy. Dan made sure I understood what needed to be done and why. The cost was more than fair.

- Steve O

Excellent service. Received email confirmation once scheduled. Initial email contained employee pictures. Received another email identifying which employee would service the call. Morning of appointment employee called and introduced himself, confirmed scheduled time and provided ETA. He arrived on time as originally scheduled. He was neatly dressed, polite, well groomed and knowledgeable. We discussed the issue (frayed cable, single strand remaining) and he then proceeded to do an overall inspection. Upon completion of inspection, he offered 3 different levels of service from fixing the immediate issue to replacing parts that tend to have a similar service life. We opted for "fixing the immediate issue". He went to work and was done in no time at all. I will most definitely call them for future service and would not hesitate to recommend them to a friend.

- Steve B

Service person called to confirm appt, was on time and repaired the garage door quickly. Great service, good value.

- Nancy Mcavoy

great service from Dan. replaced opener. quality job and unit. would definitely recommend precision.

- Mark Decaro

Leo spent time with us on a Saturday reviewing our options, and patiently helped us decide on color and window options. The doors look great! Angel and Edwin did an excellent job installing everything. Only glitch was that the tracks ordered would not allow the doors to open, but they secured them and came back on Saturday to finish the job. Words cannot say how great it feels to be able to open both doors cleanly and quietly, and how great they look! Already recommended Precision to my boss for repairs he has put off for years.

- Rich & Linda

Everything went well

- Pamela Haring

Although much more expensive than I expected, Dan was prompt, courteous and took the time to explain the options and needed repairs. The garage door is now working great! 10 year warranty was a selling point. It seems that Dan did a great job!

- Lynn Rosenbach

Dan is an excellent technician. Dan kept me updated on his schedule. And the office answered the phones before 8 and assured repair service on same day. Great customer service from office to field crews. Thank you.

- Todd Lofgren

Technician called to inform me of his a arrival time. Explained what was wrong with the equipment and fixed the problems. Very efficient and professional.

- Paggy Gilboyne

We were very happy with the work that Precision has done for us. We've used them twice and they are very professional. They present options, but without the high pressure sales pitch. We will continue to call them should we have issues moving forward.

- Michelle Forsyth

I have only positive remarks about using Precision Door. The technicians, Eddie and Shawn were both very professional and they diagnosed the problem with my door and sensors right away. Eddie was the senior tech and he showed me the damage he located and explained the work needed to be done along with options for prolonging the life of my door. They were polite, very neat and courteous. I highly recommend them for any issues related to your automatic garage door.

- Rosemary DiGiovanni

My overall experience was superb from start to finish, Scheduling my appointment with Keith was done with ease and all my questions were answered with professionalism and care. Dan, the service tech, arrived on time and after a check of my problem, explained to me all my options without any pressure to go one way or the other. Work done and am quite pleased with the result.

- Bruce Theis

Very happy with your organization and your technicians. You all do a great job, and I really appreciate it.

- Brian and Kathy Kane

My garage door opener broke last week when the spring and pulley failed. I called Precision because they had high ratings and are a local company in West Chester. Ed and Sean came to resolve the issue. Ed was very knowledgeable and answered all my questions. Sean was in training and Ed tested him at every turn. They gave me three options on price (good/better/best). I went with "best". They replaced my opener and all the hardware. The new unit is much quieter than the old one. I feel very good about the service that Precision gave me - very satisfied and would definitely recommend!

- Gary H

I've been a customer for many years and the service has been excellent. When called, they respond right away and they resolve problems quickly.

- Kathleen Lopes

Recently we encountered a problem with one of our lights on our garage opener. Attempting to solve the problem on my own was unsuccessful. I called in and requested assistance. Leo(our installer) was assigned to address the issue. Running late, he called to let us know he would be late. On arrival he quickly solved the problem and things look good. Prompt, friendly, service and highly recommended.

- Bill

I am very pleased with the service I received. From the quick and courteous response to my phone call, to the early arrival of the service man, to the quick and complete testing and repairs. I would definitely recommend them!

- Terry S.

At 5:30 on the evening before leaving town in the morning, luck would have it...the garage door broke with both cars inside the garage. We luckily called Precision Door Service after looking online. They were not able to come that night however Dan Mattison was at our door by 8 in the morning. A delightful young man and repaired the garage door in no time. Because of him we were able to leave town on time.

- Stacy Hoffman