Garage Door Repair in Chester, PA - Page 45

Sean Sutton

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called another garage door repair place on Monday AM as my side was acting weird/wouldn't work even after troubleshooting and googling potential issues. He said he'd call back- I waited 2 days he never did. I called Precision and a man picked up, asked me what was going on tried to mini troubleshoot to make sure I didn't lock it out, etc. Then scheduled Ed to come out who came out 2 days later (after I got an email verifying my scheduled apt). Ed was out on time when he said- went through cheaper possible solutions and we ended up needing either a new receiver (electrical board) or just replacing the unit. I ended up replacing the unit as it was just $50 or so more than replacing the board. It was a 2 1/2 year old Lift Master and Ed stated he hadn't seen that go bad w/oyr a lightning strike or electrical surge in his 5 years doing this. Does it suck that a 2 year old opener failed- yes but Ed did a great job troubleshooting and explaining what my options were and what I paid for. Oh and my next door neighbor apparently came and grabbed him to look at hers since she was having issues also. He went over and did just that even though she hadn't called it in and scheduled it etc. Good guy, good service and company.

John L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Greta service. Showed up in the time given. Technician was great and very friendly. Second time I used them for garage door spring replacement and very happy.

Jim

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Leo did a fine job. He was on time, professional,courteous and knowledgeable.

Sonia Martinez

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed was professional, informative and efficient. He explained everything he did, explained why he did what he did and answered all of our questions. Thank you for doing a great job!

Steve S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would give you a 5 as the highest rating. I was very impressed with Dan. Very knowledgeable,personalable,did a great job for me! He came , reviewed my garagedoor situation, offered me three options, advised on the merits of each. I decided to get a whole new garage door opener. Within a couple of hours I had a whole new system. I could not be more satisfied or appreciative of the job Dan did for me. I highly recommend Precision Overhead Garage Door Services. I am very satisfied their professionalism and their work!

Kim Pratt

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Repair was done quickly and professionally- will definitely cal next time we have a garage door need!

Gail Metz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We liked your repair work on our garage door previously. Danny was very nice, Explained the problems and worked on the door. It has never been so quiet when it works. Very pleased with the service. He did several things to fix our door.

Jeff

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We called Precision after out garage door opener failed. Ed evaluated our system and made recommendations of repair and replacement. He explained the mechanical operation and safety elements of the springs, rollers, cables, etc. He completed the repairs quickly and effectively and reviewed the operation of the new opener. Great service.

Dan G

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Hello, We had garage doors installed in the middle of February - blistering cold weather. The installers were professional, on time, courteous, smart and most importantly did a perfect job. Thank you

Richard B.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Fast service. Dan did an excellent job explaining my options and securing my home until my new doors are installed. Thank you for helping me. Rich in West Chester

Sandy Sziheyi

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

So happy I called Prescision! Brian was very informative and honest with me about the state of the garage door! I feel confident now and know I can call them when I need them. The $30 Diagnosis fee was well worth getting Precision on my Home Maintenance List!

Pat Ciccarone

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision can't be beat for promptness, professionalism and courtesy and last but not least always doing the job right the first time!

Brian K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 star...thanks Eddie

J Petrany

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Leo arrived on time, and completed the repair very quickly. He was extremely professional and courteous. Keith handled the administrative side, setting up the appointment, and responding to questions. The service from both Keith and Leo was excellent. I highly recommend Precision.

Brian and Kathy K.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great job and quick response. Thanks so much !

H. Rinicella

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Great service, solved my issue on the same day I called!!

Bill G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We were very impressed with Dan's evaluation of our garage door problem and his three options to address our situation. His professionalism and performance exceeded our expectations. His overall demeanor put us immediately at ease and his proficiency allowed him to complete the job without any hesitation. Kudos to Dan from his appreciative customers!!!

Chris M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Keith and his guys are tremendous. I found them when my old door became inoperable and they sold me a new door, and everything associated with it, at a very reasonable price and they came when they said they would and communicated with me all along the way and generally exceeded my expectations. Very competent and honest! I recently had a keypad stop working and they were out the next day and fixed it in no time at all. I highly recommend them!

Tim J.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Brian knew what was wrong, his recommendations made sense, he was patient with my questions and answered them in ways I could understand. And he completed everything in the time frame he estimated at the beginning of the repair, even when we decided to expand the job. Honest, professional, reliable.

Christina V.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Leo did a great job installing my new garage door opener today. I would definitely recommend a Precision Door Service.

Joe R.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Very pleased with the product, and especially how the technician took the time to explain what he was going to do before he presented me with my options. Afterwards he thoroughly explained what was causing my garage door to malfunction, and the parts associated with the problem. He was very courteous when presenting me with my options, and finished the repair in minimum time. Because of the product and the technician's level of proficiency, I would recommend your service to friends and neighbors. Thanks you!

Todd L.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I called at 8:15am, by 11:30 Leo had arrived, diagnosed, and fixed our door. He was polite, honest, and knowledgeable. We will be calling Precision again to schedule an installation of a new updated system. I’m very impressed with Precision.

Christine D.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

5 stars! I was very pleased with the entire service from start to finish. The prompt, same day service response within a few hours was fantastic! The technician (Tom) was extremely pleasant, professional and knowledgeable. He explained the problem in detail and offered options to resolve the issue that met with my needs and budget. I would absolutely refer your company!

Don S.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Dan was great, first he called and said he was ahead of schedule and asked if he could show up early. I was having a problem with my garage door opener. He looked at the issues and we talked about the pro's and con's of repairing or replacing the opener. I decided the best option was to replace with a new LiftMaster Opener. Dan was very professional from start to finish.

Susan G.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Everytime Precision comes out, Ed is super helpful, thorough and professional. I like that I can work with the same person each time who knows the work work done in the past. Thanks Precision!

John A.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision is the best..called on Saturday and the new opener was installed on Monday. Multiple calls by the service technician and he was on time. Completed the installation and cleaned up the area. Would definitely have them out should we have other garage door problems...

John M.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Ed replaced my damaged opener, springs and cables, all within a couple of hours on a Saturday call.

Robert Belz

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage spring broke (on Sunday afternoon of course) and needed the car on Monday. I called expecting to get a recording to call an emergency number and then get someone on Monday. Was pleasantly surprised to get a live person and was told a technician can come in the evening. About a half hour later Bryan called to say he was in the area so he showed up about 45 minutes after my initial call. Bryan was very professional and explained what he was gonna do - replacing both springs. He completed his work in about a 1/2 an hour or so, we were very pleased with his work

Dave Murray

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Had a defcon 5 garage door emergency. Called Precision and they were out my house within a half hour. Dan from Precision, fixed everything and got the garage door back on track and able to be used. Great save. unfortunately the door was on its last legs and Dan and the Precision team came up with great options which I am now looking forward to. thank you provision. 5 stars for the hustle and for the service quality!!!

Charlie H.

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Without warning the garage door would only rise a short distance and stop. In the past this has been due to misalignment of safety sensor or debris but not this time. I called Precision Door and explained what was occurring and was told most likely it was the spring and that was correct because after arranging for a service call I checked. I was told to expect the Tech, Bryan Grammond, between 10a and 2p and he arrived some 20 minutes before 2p. He quickly saw the problem and promptly set about to replace the two springs that had broken. The door is once again operating correctly and I can say that the service was prompt and I would commend the Tech, Bryan, for a job well done and the Company for their response. Much appreciated. I have used Precision Door in the past and will continue to do so.