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Your team were ,professional,quick,efficient, & courteous. I would recommend your company to anyone. Jim Salamone

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Matt called to say that he felt our Opener prices were too high and that he could buy one at a Home Depot or Online for far less. He also stated that our spring prices are much higher than what he could get online.

Matt, Understood. Nobody can compete with big box store. Home Depot sell openers for less than our least expensive opener costs us to buy. I'm sorry that you can't understand this, but this is the reality of all small business in America. BUT, you forget our openers are brought to your door, installed the same day you telephoned us for service and all done by a professional. We make sure your door is working safely ensuring that both your door and opener will have a long working life. You want cheap stuff. Call Home Depot. You want the best products on the market with unmatched professional service. Call us.

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Quick and reliable.

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Precision came and quickly fixed our broken keypad. The technician was friendly, knowledgeable, and efficient!

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To: Brian Reinke in West Chester Thank you very much for the guidance in programming my HomeLink. I was successful on my first attempt after we spoke today. I have reviewed the Mercedes-Benz owner manual instructions and they are definitely incorrect. I will share this feedback with Mercedes. Thanks again! ????

LOL

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Excellent service guys, I couldn't be a more satisfied customer. Thank you for coming out on a Sunday for me.

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I WASN'T HAPPY WITH THE CONDITION THE WORKSPACE WAS LEFT AFTER THE REPAIR, DIRT & TRASH, SPRAY PAINT ON MY FLOORS.

Fred, Thanks for taking the time to meet this morning. We do apologize for the drywall pieces that were left on the floor as well as the paint splatter. We appreciate your response. I've spoken with Angel and have made it clear that this type of service will not be tolerated from any employees of our company.

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Mike, and contractor, called in to say the crew was very good, did clean work and the door was the quietest he's ever heard. He ran it twice to make sure it was going up and down.

Mike, We are glad to hear this. Coming from a person who see's a lot of door installs, it means a lot. Tom

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We are very satisfied with the service we received when the spring on our dourble car garage door broke around 7 p.m. last night. My wife is in a wheelchair and the garage is her main source of entry into our home. I went on line to look for a garage door repair service, found Precision, checked the reviews of those who use Precision, found many needed new springs, called them and got an appointment for first thing this morning. Bryan called to say he was on his way as indicated by the call service and arrived at the time he was predicted to be on site. He was very efficient and had the parts needed with him. We could not ask for more.

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My tech Tucker, we excellent. He did a great job and was very clean. Thank you

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Tucker did a great job. He was friendly and efficient. Second time using Precision. They do a great job

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Precision was my second phone call. The first company came out, charged a service call and was uncommunicative when I asked questions. Precision called to confirm the appointment, and even called the morning of the visit to ask if they may come early. Leo (the service man who came-out) explained what he saw in my system, what the corrections were, and what I could expect from the current system. He charged for the service call only. He was professional, bright and informative. It was a pleasure to interact with him.

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Precision was recommended to me by the tire business next door. They were prompt,polite and did excellent work. If my garage door ever needs work again I would not hesitate to call again. If anyone else needs a door repaired I would not hesitate to recommend them.

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The technician was prompt, courteous, pleasant and fixed the problem quickly.

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Emailed Thursday night re needed repairs, received call Friday morning and had service completed by Friday afternoon. Service crew was pleasant, fast and efficient. I recommend Precision highly.

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Excellent, knowledgeable and responsive is the way Precision performed their work from the first call to the completion of the installation. I would recommend Precision Door to anyone.

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Your repair man Angel, did an excellent job. I would recommend your company to my neighbors. Angel did a first class job of explaining various things to me, and i appreciated that of him. He is very knowledgeable in what he does. I thought that the final cost of $529.00 was high, and i intend to check on that with your competitors. Maybe i am wrong, but as an engineer i need to make certain that i am not being over charged. Again, i thought that Angel did a good job, and that he was very fast in performing the job. Companies need people like Angel.

John, We appreciate your feedback. Please note that your service included an evening "Emergency Service Fee" for which there is a $140 charge to which you had agreed to prior to coming out. That might be why you were surprised by the larger than expect repair cost. I understand your concern. I also understand what it takes to ask a technician to get back into a work-truck after a cold, dark, 10hr winter's day to fulfill our customer's requests. The added Fee covers the overtime and incentive to ensure top quality work, even at the end of a long, cold day. Thank you for your patronage.

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Outstanding service from the pros at Precision! Brian called in advance of arriving and was patient, courteous, and carefully explained the issues before advising the repair. He completed the work within the time frame he predicted and made sure everything worked to my satisfaction. I am a repeat customer and I am always impressed with their customer service.

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Would I recommend them? Yes

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The team at Precision was great to deal with, starting with Tom the owner. We initially wanted to temporarily remove our old door to facilitate drywall work in our garage but when the door was inspected we learned that it could not be removed without damaging it. At that point Tom walked us through the new door options without pressuring us to buy. We ordered a new door but when it arrived the installers realized that the original measurements were incorrect and our door had to be ordered at a custom size. Tom handled this without any additional charge and the correct sized door arrived the next week. Angel and his assistant installed the door perfectly in one morning. He raised the rails as I requested so we now have a beautiful new door with greater headroom. I would gladly recommend Precision to my friends and family.

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Excellent work and prompt service.

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5 star

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Leo out to my home yesterday and wanted you to know that I was very pleased with his service. I just wanted to pass this along.

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12/15/16 - Service included replacement of broken/frayed cables and old rollers on my garage door. Needed a quick repair and service was completed the same day I called. Technician, Bryan Grammond, was prompt, courteous, professional and skilled. Overall excellent service experience.

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As discussed with Tom, there was no communication to me that Bryan was going to be an hour late after the set appointment. Having the technician or office staff contact the customer if there is to be a delay would eliminate this issue. Bryan is not a good reflection of customer service on your company which I have found everyone else I have dealt with in the past to be excellent. I only hope the quality of his work is better than his customer service.

Glen, As per our conversation, I do apologize. We dropped the ball on this call and appreciated your letting us know. Communication: I'll be discussing it with all our technicians this coming meeting. It's easy to forget to call ahead when faced with a difficult job, but they certainly need to keep in mind the customer who is still waiting. We'll work on it.

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Top Notch Professional Company~ My garage door replacement was thru a warranty that I purchased when I bought my townhouse. Leo was the technician, who arrived on time, finished the job in the allocated time, was very helpful, nice and professional. I would definitely recommend Precision Door. New garage door next!

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Yes, Leo called ahead, arrived when he said he would be here, gave me a few options to choose from on the repairs and then performed the necessary work promptly and to my complete satisfaction.

Very happy we were able to live up to your expectations. Tom

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Thank you. Door looks great and your crew was very professional.

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We were more than satisfied. The service was very prompt. It was explained well and handled quickly and effectively. We would highly recommend your company.

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Leo was excellent. he was very professional, efficient and answered all of my questions.