Read what people are saying
about Precision Garage Door

Precision was my second phone call. The first company came out, charged a service call and was uncommunicative when I asked questions. Precision called to confirm the appointment, and even called the morning of the visit to ask if they may come early. Leo (the service man who came-out) explained what he saw in my system, what the corrections were, and what I could expect from the current system. He charged for the service call only. He was professional, bright and informative. It was a pleasure to interact with him.

- Will

Precision was recommended to me by the tire business next door. They were prompt,polite and did excellent work. If my garage door ever needs work again I would not hesitate to call again. If anyone else needs a door repaired I would not hesitate to recommend them.

- Fran

The technician was prompt, courteous, pleasant and fixed the problem quickly.

- Jean

Emailed Thursday night re needed repairs, received call Friday morning and had service completed by Friday afternoon. Service crew was pleasant, fast and efficient. I recommend Precision highly.

- David

Excellent, knowledgeable and responsive is the way Precision performed their work from the first call to the completion of the installation. I would recommend Precision Door to anyone.

- John

Your repair man Angel, did an excellent job. I would recommend your company to my neighbors. Angel did a first class job of explaining various things to me, and i appreciated that of him. He is very knowledgeable in what he does. I thought that the final cost of $529.00 was high, and i intend to check on that with your competitors. Maybe i am wrong, but as an engineer i need to make certain that i am not being over charged. Again, i thought that Angel did a good job, and that he was very fast in performing the job. Companies need people like Angel.

- John

John, We appreciate your feedback. Please note that your service included an evening "Emergency Service Fee" for which there is a $140 charge to which you had agreed to prior to coming out. That might be why you were surprised by the larger than expect repair cost. I understand your concern. I also understand what it takes to ask a technician to get back into a work-truck after a cold, dark, 10hr winter's day to fulfill our customer's requests. The added Fee covers the overtime and incentive to ensure top quality work, even at the end of a long, cold day. Thank you for your patronage.

Outstanding service from the pros at Precision! Brian called in advance of arriving and was patient, courteous, and carefully explained the issues before advising the repair. He completed the work within the time frame he predicted and made sure everything worked to my satisfaction. I am a repeat customer and I am always impressed with their customer service.

- Sara

Would I recommend them? Yes

- Brian

The team at Precision was great to deal with, starting with Tom the owner. We initially wanted to temporarily remove our old door to facilitate drywall work in our garage but when the door was inspected we learned that it could not be removed without damaging it. At that point Tom walked us through the new door options without pressuring us to buy. We ordered a new door but when it arrived the installers realized that the original measurements were incorrect and our door had to be ordered at a custom size. Tom handled this without any additional charge and the correct sized door arrived the next week. Angel and his assistant installed the door perfectly in one morning. He raised the rails as I requested so we now have a beautiful new door with greater headroom. I would gladly recommend Precision to my friends and family.

- Sean

Excellent work and prompt service.

- Hummayun

5 star

- Dorina

Leo out to my home yesterday and wanted you to know that I was very pleased with his service. I just wanted to pass this along.

- Ron

12/15/16 - Service included replacement of broken/frayed cables and old rollers on my garage door. Needed a quick repair and service was completed the same day I called. Technician, Bryan Grammond, was prompt, courteous, professional and skilled. Overall excellent service experience.

- Ronald & eileen Petula

As discussed with Tom, there was no communication to me that Bryan was going to be an hour late after the set appointment. Having the technician or office staff contact the customer if there is to be a delay would eliminate this issue. Bryan is not a good reflection of customer service on your company which I have found everyone else I have dealt with in the past to be excellent. I only hope the quality of his work is better than his customer service.

- Glen

Glen, As per our conversation, I do apologize. We dropped the ball on this call and appreciated your letting us know. Communication: I'll be discussing it with all our technicians this coming meeting. It's easy to forget to call ahead when faced with a difficult job, but they certainly need to keep in mind the customer who is still waiting. We'll work on it.

Top Notch Professional Company~ My garage door replacement was thru a warranty that I purchased when I bought my townhouse. Leo was the technician, who arrived on time, finished the job in the allocated time, was very helpful, nice and professional. I would definitely recommend Precision Door. New garage door next!

- Lisa

Yes, Leo called ahead, arrived when he said he would be here, gave me a few options to choose from on the repairs and then performed the necessary work promptly and to my complete satisfaction.

- Joseph

Very happy we were able to live up to your expectations. Tom

Thank you. Door looks great and your crew was very professional.

- Denise

We were more than satisfied. The service was very prompt. It was explained well and handled quickly and effectively. We would highly recommend your company.

- Hank

Leo was excellent. he was very professional, efficient and answered all of my questions.

- Vincenza Matarangas

Absolutely. The cavalry arrived 20 minutes after my call.

- Jim Ceribelli

I had my garage door replaced, and Angel and team did a great job! They were very professional, fast and took the time to show me all the features of the new opener and keypad.

- Joe

Prompt and very efficient. Staff were courteous.

- Gillian

Great service and love the doors. Our new doors were installed quickly and they look and are working great

- Veronica

Angel showed up, figured out fast why the garage door was jamming up, replaced the bent part, adjusted the closer, and lubed the tracks and rollers. He was done quick and got my garage door working like new again. Thanks! -Ed

- Edward

WINNER! I am continually extremely impressed with this company. My garage spring failed last night at 7PM. By 730PM I had a confirmed appointment scheduled for this morning 10AM - NOON. For the second time (I am a repeat customer) I had the good fortune of Abubuakar being assigned my call (knowing however that every engineer at this company is excellent). Abubuakar is a great ambassador for Precision. He is on time, personable, and an absolute expert in this field. By 11AM my door spring and cables were replaced, lubricated, tested, and back to full function. Abubuakar is simply exceptional. I can't say enough how well this company operates. It has the perfect blend of human and automated process. Five stars is not an easy grade to earn. Precision deserves a sixth and maybe a seventh. Thank you as always for fabulous service, value, and customer experience.

- Richard

We have used their services for both installation and repair. They are excellent. They are polite, consitently on-time and we are comfortable having their staff in our home. They stand by their work. A quality company focused on providing quality work and a good experience.

- Ed and Kathy

when will someone come to replace the faulty keypad?

- Mary Ann

Best service! Prompt, polite and professional. The Owner cares about his customers!

- John and Pat

I am satisfied: 5 star

- Max

The gentleman that came to fix our doors was excellent. He was extremely friendly and knowledgeable. 5 star service.

- Steve M