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The spring on a door installed last November suddenly loosened to the point where the door really didn't function. I called Precision at about 9:00 in the morning and Mike arrived at my house around 10:30 and the door was in working condition at 11:00. It's fantastic to have such a quick response.

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Reviewed online feedback and saw that the company was highly recommended. Job was done quickly and professionally.

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What a great experience! Hope quickly set up my appt. and answered all my questions. Mike arrived on time, assessed my door issues, provided a fair quote and completed all the repairs. My doors move smoothly and quietly. It's like they are brand new again.

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Great job done- prompt and professional scheduling and installation work.

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Very pleased with prompt service. Fortunately, it was an easy repair.

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Prompt and efficient service. No attempt to sell unneeded parts or service

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AJ the technician was prompt, explained all my options and completed the work in a timely manner. Once again I would recommend AJ to friend and neighbors, he was professional and very customer oriented.

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The process of replacing our old wood garage door with a new metal door was so easy with Precision Door Service! Their sales rep was responsive, and talked me through the different options and pricing available. Because of supply chain issues, I was originally told the door I ordered would take at least 6 months to arrive. However, I received a phone call after only waiting 2 months that my door was ready to be installed, and they were able to fit me into their schedule right away. Matt and Darren arrived on time, communicated with me during the installation process, and made sure I was happy with the end product. A very smooth process - thank you!

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Precision Garage / Doors company was perfect on their timing and decision making on what was best to fit our garage door. Gabriel, was friendly and knew exactly what was needed and completed the job in a timely manner.

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Quick and reliable. Excellent service

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I saw their truck at a neighbor's house and asked about the service she received. She was extremely happy with AJ the tech, so I called and asked for AJ however, they sent Tom instead. Tom was great and went about his work and replaced my springs and new rollers and adjusted the door. I highly recommend Precision for your garage door repairs and Maintenace.

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AJ provided us with a job well done. about 2 years ago AJ did a temporary fix and outlined a major redo of our old system. the time was correct now for us to finally get this done. It is so good to have totally rebuilt system thanks to his guidance and work Many thanks

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Prompt and great service.

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You provided rapid and superb service, working until late at night to allow us to get a trapped car out of the garage.

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I had a problem with my garage door yeaterday, and called to sechedule an appointment to get it fixed. I was told Leo would be doing the work and would fit me in on Friday. Leo got here earlier than I expected, which was great. He was a pleasure to work witj, explained what needed to be done, and provided me the necessary options (costs) to make a decision. I have worked with Precision on theee occasions now, and all of them have been great. Two were repairs and one for a new garage door. Every service personnel I dealt with have been pleasant, extremely helpful, and customer service oriented. I will always call Precision for any future needs.

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Excellent Service! Needed a new garage door opener. Precision was able to send Leo the same day. Professional, quick, clean and answered all my questions. Doesn’t get better then that. Thank you!

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Gabriel just finished replacing the coil on my door. Great job... quick, clean, and painless... and he gave a full succinct synopsis of the work he did, showed me why it needed to be done, and told me how to maintain it to make it last! Great job!!

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prompt response excellent service thorough explanation

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AJ did a great job of replacing the garage door springs and went the extra mile to make sure the other garage door worked well. He greased both garage doors and made sure both went up and down smoothly. What a difference! His outgoing personality also made it fun to have him there working. Precision does excellent communications. They went above and beyond letting me know when appointment was to giving me a reminder to when AJ was on his way. Beth in customer assistance was also super helpful in scheduling the appointment.

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Outstanding service! Thank you very much, AJ!

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Like to thank u for sending (Gabriel ) out. Being a Sr citizen he explained everything to me about my garage doors. Fixed one, but will wait to get the other one fixed. No pressure at all (very reasonable). Will definitely be calling precision again. I recommend them and Gabriel highly. God bless u for hiring such a wonderful employee. He is an asset to your company.

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AJ gets five stars. Very knowledgeable, did a top job and I found him personable. I'd ask for him for any future needs.

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Excellent customer service! Very quick response! Technician (Leo) was on time & extremely knowledgeable! Would highly recommend

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John was extremely professional and helpful in installing my new opener. He was also timely and well prepared. Overall the team was great, super responsive and helpful!!

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Jonathan came on time and fix the issue quickly. He was very professional in his approach and price he charged was very reasonable. Thank Precision!!

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Same day service was important. However, your employee, Mike did an outstanding great job. Therefore, if I need work in the future, You will be the company I go to. Thanks, for every thing. Regards, Harry Antes

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AJ was awesome! He was on time, extremely personable and explained everything that he did. He also spent time explaining the things I should keep an eye on for the future and making sure I was happy with everything. Highly recommend him and Precision!

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Quick courteous service from technician

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The technician (Mike) was on time, explained in detail the problems, completed the work and the door is fantastic. The door was making a horrible noise when opened and closed. I tried several lubes to resolve the problem but was unsuccessful. The rollers on both doors were replaced and the noise is gone! Very happy with the work done. I will definitely use this company again if needed. Outstanding customer service!!!!!

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I had used Precision Door twice in the past, once for a garage door replacement and once for an opener replacement. When one of the springs broke I didn’t hesitate to contact them again. I was charged $675 for 2 new springs, 4 pulleys, and a new cable wire. It took the technician 35 minutes to complete the job. Afterwards I did some internet research on the parts. I was charged $35 per pulley while the average price online is $5. Springs sell for way less than the $120 each that I was charged. I felt totally ripped and still do. I will not be using Precision Door in the future. The only positive part of this experience was the technician, Gabriel, who was very professional and was not responsible for the absurd prices he quoted.

Cathy, I am happy you noticed the professionalism and courtesy of our technician, Gabriel. Sorry to hear you felt our prices are high. However, it is a great mistake to believe that on-line pricing of products in any way reflect the true cost of at home services. Asking us to match Amazon's price on springs is the same as asking Domino's to match a supermarket frozen pizza or asking Wawa to match the cost of a cup of coffee made at home. Last year, my Wawa coffee costed $1. Yesterday, my Wawa coffee costs $2. Coffee made at home cost how much? This is true to our running costs across the board. We service your home with a fully stocked truck in order to fix your door same day, stocked superior quality parts, by professional technicians. American made springs (your springs were produced in Reading PA), Gas, Trucks (45% increase in truck costs year on year) and technician pay, everything across the board, has all risen significantly over the last year. In these uncertain times, in order to serve our customers today and many years into the future, we've raise our prices significantly. Our apologies, but that's just the reality of the current business environment. We wish you all the best. Keep in mind, you have a great warranty on your spring system which we 100% back. If in the future, there is an issue with the repair we did, please don't hesitate to call us in order to address any issues that are covered under warranty.