Read what people are saying
about Precision Garage Door

I had a complete extension package rebuild due to a broken spring, etc. The company has great customer service, and is very professional! I had spoken to both Keith and Brian who were most helpful. Tech, Eddie did the actual work and he explained in detail all that he would be doing, and was just an extremely nice person to deal with! Good company to deal with! JANE SETTLE

- Jane Settle

I had a garage door go down Saturday night. I called Precision Sunday morning and had a repairman "LEO" out by 11am. Leo called me 30 minutes before he was due to arrive...which was great as I could put my dogs in the yard. Leo walked me through the repair and explained why I needed an additional spring installed. I was also able to get a new key pad installed. One more thing on my list. I would highly recommend Precision to anyone who is searching for a garage door repair. Being a Regional Manager for a retail company I know first hand what excellent customer service looks like. Thanks Precision and Leo, job well done.

- Marcia Cowin

5 stars Thank you for taking the time to find out the needs and my plan for a new garage doors. I hope I am not disappointed with delivery time, installation and support afterwards. Representative was very courteous.

- Will Rocha

So far so good. Old door is over 15 years of service. Door panels are giving out. Need to replace total door. Lets wait until job is complete for this review.

- James Patton

Excellent service!

- Kathy Kiesel

The Tech was excellent. He immediately diagnosed the problem and fixed it. He was very professional.

- John Azzopardi

The guys from Precision made the process really easy. Dan made sure I understood what needed to be done and why. The cost was more than fair.

- Steve O

On time...excellent service! Quality work, explained thoroughly by Leo and performed in a timely manner. I would highly recommend!

- Joe Pedrick

Excellent service. Received email confirmation once scheduled. Initial email contained employee pictures. Received another email identifying which employee would service the call. Morning of appointment employee called and introduced himself, confirmed scheduled time and provided ETA. He arrived on time as originally scheduled. He was neatly dressed, polite, well groomed and knowledgeable. We discussed the issue (frayed cable, single strand remaining) and he then proceeded to do an overall inspection. Upon completion of inspection, he offered 3 different levels of service from fixing the immediate issue to replacing parts that tend to have a similar service life. We opted for "fixing the immediate issue". He went to work and was done in no time at all. I will most definitely call them for future service and would not hesitate to recommend them to a friend.

- Steve B

Service person called to confirm appt, was on time and repaired the garage door quickly. Great service, good value.

- Nancy Mcavoy

great service from Dan. replaced opener. quality job and unit. would definitely recommend precision.

- Mark Decaro

Leo spent time with us on a Saturday reviewing our options, and patiently helped us decide on color and window options. The doors look great! Angel and Edwin did an excellent job installing everything. Only glitch was that the tracks ordered would not allow the doors to open, but they secured them and came back on Saturday to finish the job. Words cannot say how great it feels to be able to open both doors cleanly and quietly, and how great they look! Already recommended Precision to my boss for repairs he has put off for years.

- Rich & Linda

Everything went well

- Pamela Haring

Although much more expensive than I expected, Dan was prompt, courteous and took the time to explain the options and needed repairs. The garage door is now working great! 10 year warranty was a selling point. It seems that Dan did a great job!

- Lynn Rosenbach

Dan is an excellent technician. Dan kept me updated on his schedule. And the office answered the phones before 8 and assured repair service on same day. Great customer service from office to field crews. Thank you.

- Todd Lofgren

*****

- Lijun Ma

Keith, Thanks for your note. I love the doors and enjoyed working with your sales people. My only problem is I ordered the carriage type hardware for the doors which was not delivered. I was assured last night it would be completed today (Friday) and cane to the job being not complete. I already paid for the full job and ask for your help to provide the hardware. Thanks Best Paul

- Paul Lincoln

Very pleased with my service and with Ed Hesling the tech who performed the work. He called in advance of arrival, arrived early, and skillfully performed an evaluation. He clearly presented options to me. He was objective in his evaluation and I did not feel he was "selling service" that I did not need. I selected my option and he completed the work efficiently.

- Robert C

Technician called to inform me of his a arrival time. Explained what was wrong with the equipment and fixed the problems. Very efficient and professional.

- Paggy Gilboyne

We were very happy with the work that Precision has done for us. We've used them twice and they are very professional. They present options, but without the high pressure sales pitch. We will continue to call them should we have issues moving forward.

- Michelle Forsyth

I have only positive remarks about using Precision Door. The technicians, Eddie and Shawn were both very professional and they diagnosed the problem with my door and sensors right away. Eddie was the senior tech and he showed me the damage he located and explained the work needed to be done along with options for prolonging the life of my door. They were polite, very neat and courteous. I highly recommend them for any issues related to your automatic garage door.

- Rosemary DiGiovanni

Great service! On time, neat and very efficient! Completely fixed my garage door by installing a new motor, rollers, springs and key pad . Works so well!! I highly recommend them! They provided top service and cleaned up when they were finished. Thank you to Ed and Sean. They were very professional and polite!

- Kelli Walker

My overall experience was superb from start to finish, Scheduling my appointment with Keith was done with ease and all my questions were answered with professionalism and care. Dan, the service tech, arrived on time and after a check of my problem, explained to me all my options without any pressure to go one way or the other. Work done and am quite pleased with the result.

- Bruce Theis

Very happy with your organization and your technicians. You all do a great job, and I really appreciate it.

- Brian and Kathy Kane

My garage door opener broke last week when the spring and pulley failed. I called Precision because they had high ratings and are a local company in West Chester. Ed and Sean came to resolve the issue. Ed was very knowledgeable and answered all my questions. Sean was in training and Ed tested him at every turn. They gave me three options on price (good/better/best). I went with "best". They replaced my opener and all the hardware. The new unit is much quieter than the old one. I feel very good about the service that Precision gave me - very satisfied and would definitely recommend!

- Gary H

I've been a customer for many years and the service has been excellent. When called, they respond right away and they resolve problems quickly.

- Kathleen Lopes

Very pleased with the way Dan handled everything. He is was on time, very professional and cleaned up before he left. Just can't say enough nice things. And of course my garage door works now.

- Bob Eckert

Recently we encountered a problem with one of our lights on our garage opener. Attempting to solve the problem on my own was unsuccessful. I called in and requested assistance. Leo(our installer) was assigned to address the issue. Running late, he called to let us know he would be late. On arrival he quickly solved the problem and things look good. Prompt, friendly, service and highly recommended.

- Bill

I am very pleased with the service I received. From the quick and courteous response to my phone call, to the early arrival of the service man, to the quick and complete testing and repairs. I would definitely recommend them!

- Terry S.

Ed Hessling and Shawn were extremely nice, professional ,knowledgeable, and courteous. Thry did a great job! Thank you. Bob Strouss

- Robert Strouss