Read what people are saying
about Precision Garage Door

The appointment window was 8 to 11 AM. Leo was here at 8 AM sharp. He had the problem identified quickly and had it repaired in 20 minutes. This was my first time using Precision Door. However, I will definitely be using them in the future and recommend them to my neighbors.

- Thomas Frame

Eddie is a Very good representative for your company, excellent people skills, very knowledgeable, concise and to the point

- Bob Cooney

Leo was fantastic. Its refreshing to deal with a company who is prompt, professional and kind. Next Spring when we buy new openers I will definitely call them.

- Francis & traci Curran

Service was amazing! Couldn't believe how quickly they came out and fixed the problem. We highly recommend.

- James Devenay

Excellent service! On time and knew what he was doing to fix my broken door opener. Thanks for the prompt attention.

- John Carrow

Great customer service by the repair rep. Did a good job. Prompt, courteous and respectful. Thanks

- Marcia Lucas

They installer did not have model 8355 I ordered to replace my older but working unit . He talked me into accepting model 8550 with WizFi. He did not activate the WiFi and simply left me a printed manual.

- Dilip Das

Dan is the man. He came out today to repair my door after an unexpected spring gave way. He was pleasant, professional, & knowledgeable. He made suggestions & repaired the door in a timely fashion. I will definitely recommend your services to others. Tere

- Tere Mcbreen

Tech installed garage door opener motor only. The tech said the motor only came with 1 remote but left a 2nd remote which was very nice of him. He was going to leave a spare garage door pulley cable but never did. He decided to leave the old track instead of a new one because it is a single piece track that is heavier duty which was fine. He did not leave the new track or any hardware. He had the motor installed fairly quickly. He left before I could use the coupon.

- Jack Guy

Dan came back out today to check on my door. He installed a new opener a few months back. I called yesterday with an issue of it not staying closed. Dan courteously called when he was on his way, arrived right on time and was able to diagnose and correct the issue in no time at all. Great service as always.

- Katrina Vannicolo

Garage door broke around 7pm Monday, gave Precision a call and was told a technician would be out the next morning between 8-10. Received a phone call around 7:30, tech was at the house at 7:45 and the door was working by 9:30. Brian was great, knew what he was doing and explained the issues and options to fix.

- Tim St. jean

tech was VERY courteous, prompt, knowledgeable and quick. my only complaint is I was told (via website chat)weekend hourly labor rate was $89.95. No minimum charge was discussed. Tech was onsite a maximum of 25 minutes yet I was charged the full hour. still overall a 4 star rating.

- Joel Terefenko

I was very satisfied with the service today! I called and someone came out the very next day.The technician ( Leo) was extremely polite and professional and answered all of my questions! I would absolutely recommend Precision to my family and friends! Thank you so much!

- Gini Videon

Eddie was here right on time (he called 30 minutes ahead). After a comprehensive inspection, he told me exactly the repairs my door needed. I was given 3 detailed options, so it was less difficult to make a final decision. He made the repairs and pointed them out to me. He was here less than 30 minutes.

- Vicky Shinoda

Eddy dis an excellent job. Worked hard, very personable and provided detail answers to any of our questions. Would highly recommend Precision in the future

- Bill Thompson

Thank you so much! Leo was wonderful he went above and beyond. On time and very courteous. Made us feel safe again! Will definitely use Precision again!

- Karen Lenahan

Spring broke. Leoncsme our to repair and also have us an education on the mechanics of garage doors. He was great! Very nice, professional and extremely knowledgeable!

- Joseph Bartasius

Technician was on time and finished the work promptly. He explained everything.

- Janice Simon

Very happy with the timely service visit on short notice. Relieved a lot of stress by getting to my residence before the stated arrival time. That rarely happens. The technician, Leo, was polite, professional, answered my questions in detail and was efficient in getting the service completed. Highly recommend!

- James ONeill

Very happy with Precision Door. Brian installed a new opener (PDS 800) and it works beautifully and is super quiet. He arrived ahead of schedule and I was able to get same day service!! Answered my many questions graciously. Will use Precision of West Chester again without a doubt.

- Kim Frey

My technician was knowledgable and thorough. He explained options and their costs. He did not try to push for a more expensive option and quickly did the work I had selected. I would certainly call again. BUT, at the side of this questionnaire, it says "Senior Citizen Discount." I did not receive any discount. Thank you.

- Judith Wadsworth

Can't say enough about Dan's ability to put us at ease regarding our garage door problem. He was courteous, knowledgeable and reviewed all of the options we needed to be aware of so we could make an informed decision. Thank you for employing such a good person. And thank you Dan, it was a pleasure to meet you.

- Ray Dimarcello

The technician Joe came out to look at my broken garage door and fixed it perfectly, I had 2 other garage door repairmen out to my house and they both said I needed a whole new garage door, I am super grateful for Joes expertise in this area, it actually works better than it did before. Thanks

- Dan Getz

Excellent service and response time.

- Todd Lofgren

Ed was extremely helpful and informative. He did an amazing job of explaining what was wrong and how to fix all of our issues!! He was extremely formal and wasn’t worried about our dogs as well as addressed our concerns for safety and security!!! Thank you

- Kim Cooper

Excellent Service, Professional. We had to call after our garage door opener broke. Neither my husband nor I can use any other door due to being handicapped. The person arrived at our house within an hour to fix the door. You cannot find a better quicker service. Great job. Ann

- George Hess

Not only was the service excellent,the tech arrived early after contacting me by phone if that was okay. He evaluated the problem and explained what needed to be done ,was finished in a short time.I am extremely satisfied with the work that was done and the professionalism of the tech that completed the service.Will highly recommend your company to anyone I hear of that has an issue with their garage door.

- John Mcrae

Efficient installers. Clean installation by competent workmen. The door itself is well made and works great.

- Tom/jane Diaz

Garage door needed to be replaced. Leo removed the old double door and all hardware and installed new hardware and door. I am very pleased with the work he did!! Everything operates perfectly, looks great, and he cleaned up after the work was done. Absolutely no negatives plus Leo was a great guy. Very friendly, knew what he was doing and made me feel very comfortable with both him and Precision Door Service. Would not hesitate to use them in the future. Highly recommend!

- Bill Hickman

I appreciate your kindness and prompt response!

- Kwang Lee