Ed is a transplant from Delaware Precision. He has been working for Precision for 4 yrs all together. He considers himself the customer service "GOAT". It may be a bit much, but truth is, lots of people like him a lot.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed was great did a good job I had a broken spring but he talk me into a whole pachage Two of my neighbors both had broken springs, and only had them replaced Half the price Ed a good salesmen
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I called and was scheduled the same day for repair between 2:00-4:00 pm. Eddie called around 2:40 pm and said he was on his way. He was friendly and competent. He thoroughly explained my repair choices and answered my questions and concerns. My garage door was completely repaired in under an hour! I would definitely recommend Precision and their technician, Eddie!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed, , was on time in fact a little early . Polite and very informstive he evaluatedthe problem and came up with the proper solution . Door works like new . I am extremly pleased and glad I contacted Precision and had Ed .
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I got your name & Phone # from the yellow pages. You scheduled me immediately and came out on time. Ed Hesling did a terrific job! He explained my options with estimates and then did the job with outstanding: proficiency, courteousness,efficiency and speed. He is an excellent representative of your firm. He is very sharp ,intellgent and just plain nice.
Bob Strouss
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
We called Precision to service to our Garage Door and make any necessary recommendations for a tune up. A tech came out the next day, provided three options and was able to install and make the changes the very same day. The garage door is safer and quieter then it was before. Our tech Ed was very knowledgeable and took time to explain what the problems were and what needed to be done. We would use them again in the future.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed was the tech that came to repair my garage door. I thought he was very thorough and explained the problem clearly and stated my options. He finished the job in a timely fashion and walked me through what he had done.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Very pleased with the results. Ed arrived within the appointment timeframe, was very pleasant yet businesslike to deal with. He explained all of the options that would lead to solving the problem. He went right to work and completed the job in a very short time.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Prompt service. Technician very thorough, explained everything,
Made sure wall, remote, keypad openers worked well. VERY satisfied. Eddie has outstanding work ethic & interpersonal skills
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I'm very happy with service. I was literally stuck in my garage because a spring broke and I disconnected the door before taking my car ou. I called with my situation that I had to be at a meeting in 1.5 hours and they sent a great technician out to fix it within an hour. The people that answer the phone also understand garage doors and had I explained the situation before unhooking the door I could have gotten some advice to avoid having my car trapped inside!
So I have been with Precision for at least 6 years and I am very happy with their service and responsiveness to customer needs.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed was an excellent Tech. He explained all aspects of the repairs needed very clearly and provided me with several options. He worked quickly and completed the repair work in a timely fashion. I would highly recommend Ed and Precis ion Door
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
So far, so good. Door isn't installed yet, but the sales experience was wonderful. Phone conversation (Brian) was loaded with information without the heavy sales pitch. Person who came to my home (Ed H.) was knowledgeable and professional, kind and polite. Several discounts along with 3 differently-priced options made my purchase a no-brainer. I am not even afraid of entering an unknown area of repair - they seem honest, safe, and efficient.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Same day service!! I called another company on Monday early, as of Friday they have not returned the call.
I had service with Precision the same day and they repaired the garage door the same day. Ed was great, and my dog loved him!
Can't say enough!!!!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed was prompt,polite, and explained everything clearly. He was very knowledgeable about the products and performance of the product I was purchasing. EXCELLENT JOB!!
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
I googled garage doors and I was impressed with your online ad. The technician was was very personable and very informative. Was very pleased with the whole experience. I had my unit repaired and a new key pad put on and new remotes
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Our serviceman was awesome. Explained everything was very professional and courteous the whole time he was at the house. Very enjoyable experience. Thanks, Precision Door
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed came out and did a fantastic job! He asked all the right questions and diagnosed the issue. He fixed the garage door in no time. Highly recommend Ed and Precision.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Eddy just came out and replaced the springs on my garage door. He talked me through the problem, the solutions, and was courteous and prepared to complete the job after showing me my options and pricing. He always asked if I had any questions and was very thorough. Also a nice guy.
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At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:
Ed came out to repair my tired old door. He was clean and courteous. He even showed up early! He did what was necessary and made sure I was aware of the issues with the door. He didn't up-sell me on anything unnecessary. I highly recommend.
