Read what people are saying
about Precision Garage Door

Very professional, thorough and prompt. Will use again.

- Jack Travis

Nov. 25, 2017 Service was very prompt. Not an emergency but greatly appreciated. Eddie was a nice young man and explained things fully and carefully.

- Donna Spoto

We have used Precision Door a few times over the years, and have had nothing but the best service! This time we called late on a Saturday afternoon. Dan came out, explained the work to be provided, and did a fantastic job!! Super nice guy, too. We certainly will call again next time. Very highly recommended!! Thanks.

- Scott A.

I was very impressed with Eddie. His knowledge base together with his confident personality makes him an asset to Precision. He educated me on the safety issues of our garage doors. I'm appreciative of his concern. Great guy... Brians estimated costs were bogus. In our initial telephone conversation he priced the required repair work to be $120.00 to $150.00. Eddies lowest estimated price was well in excess of $300.00 with the highest cost being $750.00!! I'm not pleased with Brian's approach to obtaining customers. Very bad business practices.

- Evan J.

Dear Mr. Jenkins, As always we at Precision Door truly appreciate any and all reviews that we receive. Although your review for our tech Ed is a glowing and well deserved review, i do feel that there were certainly misunderstanding with what Brian explained over the phone. My understanding is that he informed you that the job would be between 120.00 and 150.00 thats service call and labor not including any parts. So that being said your bill would have been service call 49.95 plus labor 89.00 equals a total of 138.95. You did not tell me about the condition of your cables maybe you didnt notice they were bad and needed replacement. As i was on phone and not on site i wouldnt know you needed cables either. So you take the 138.95 and add the cables at a cost of 99.00 and you arrive at your lowest estimate of 237.95 not the over 300.00 that you said in your review. We train our techs to give our customers all options so they can choose which service the feel most comfortable with and they are aware of all discounts and warranties that come with each different estimate so they can make an educated decision. In no way is it implied that you have to choose one over the other its always strictly the customers decision on which one to do. Please feel free to call us respond with any questions Thank You Thomas Schray

Wonderful service! Will recommend and use this company again if needed. Bryan did a professional and efficient job.

- Patricia Mosko

Technician (Leo) arrived on time, explained the work and options on replacing some older parts, price overall reasonable and the sound level of new unit versus old dropped considerably. Happy with the results (neighbor probably happy too in that I heard my garage door open while in his house, ouch!). Have a second noisy door that I will have done within the next month or so. Thanks!

- Pat Durante

I feel I was overcharged for the service provided.

- Marilynn Fufari

Dan did a great job today! Timely repair! Thank You!

- Jane M

Turned up on time, called ahead. Polite. Mended door. Job well done. Thank you.

- Nicky Gordon

Fast and efficient people! Have and will continue to call Precision for any garage door problems! Excellent people. 5 star rating!

- Tom Brobyn

My garage door opener had stopped working, so I purchased a new one, but needed it installed. I went on Yelp, and found Precision Door Service. They had some very good reviews, so I scheduled an appointment. Ed was wonderful... very professional and knowledgeable. He arrived early, explained everything he was going to do, starting with a multipoint inspection. Once completed, Ed reviewed his finding and presented me with 3 pricing options (there was no pressure to choose one over the other). Throughout the entire install, Ed would check in just to let me know how things were going. After the install, Ed reviewed everything with me (all functions of the new opener and the repairs). I would highly recommend Ed and Precision Door Service.

- Brendon Gefri

Leo (tech) did a great job. Clean, quick and efficient -- a total professional. He explained our options (we had a broken spring and a 10-YO door needing general maintenance) very clearly. Plus, we called on a Saturday morning and he was at our place by 2:00 Saturday afternoon. That's service!

- Fred K.

Fred, Glad we were able to help.

They did a fantastic job. My garage door was loud and shakey upon opening and closing. My options and prices were explained to me before any work was performed. Now when I am sitting in my car in the garage waiting for the garage door to open I can’t even hear it. They were knowledgable, professional and very courteous. Great job!

- Nancy King

I am so glad I found you guys online. Precision is the best. I can't say enough good things about Ed. He is absolutely wonderful. He explained everything he was doing and if I asked him a question, went over it again with patience and a smile. Since this was my first experience with Precision, I can only say that if all of your workers are like Ed, you guys are lucky to have such great people that work for you.

- Elaine Meno

We used Precision 7+ years ago to install a new door, rails and opener so when we had a problem we immediately called them again since we were so pleased with that experience. Our spring broke and it was time for new rollers, springs, and a few other parts we elected to replace while they were here. Each time the technicians have been well informed, polite, and competent. I was called early in the morning to confirm the appointment and given a better idea of when they would show up. He did a thorough inspection and had 3 recommendations for what definitely had to be fixed, what items were showing a lot of wear and would need to be fixed soon and what items could wait a bit longer but were showing some wear and tear. He took time to explain and point out all the areas of concern. The only way our experiences with Precision Door could have been any better was if it was all free-- lol. Highly recommend Precision for any garage door needs.

- Betsy B.

Thank you so very much for your feedback. We are very happy we were able to serve you again.

return customer; good service 10 years ago and another time later by phone ( no charge) job done well; on time; efficient; had question, Bryan called back; would call you again as needed

- John H.

John, Glad we could serve you well over the course of 10 yrs. It's nice to know we're keeping it good.

One day service is great, thank you for your timely service and knowledgable technician.

- Steven R.

Steve, We work hard to get to everyone's house the day you call. Thanks for the feedback. Good to hear when get it right.

We couldn’t have been happier with our experience ! Timely scheduling ( they were able to get us someone right away, even though it was evening), and friendly helpful service ! Our technician was awesome and fixed everything on the spot, no waiting around for parts to be ordered etc. Would absolutely use again!

- Stephanie M.

Glad we could come to your aid when you needed us. Yeah, we lucked out too, because Dan was just leaving the shop when you called - then we don't have to pull someone away from a warm couch! LOL

So happy with our service!! This visit was our third, and no one could manage to code our cars. But not only did the young man from Precision program both our cars' HomeLink systems, he serviced our garage door and replaced the frayed cables. We will rely on this firm from now on.

- Robin B.

Robin, Glad we could do you well, especially that poor start with all the phone tag we were playing. Also, thanks for reading our reviews. Yup, there are some bad ones. They reflect reality. We're not perfect and when we fail, we pick up and try to do better.

Leo was very professional, courteous and delivered a job well done. Precision was very responsive and able to service a door that was no longer manufactured in a timely manner.

- Robert

Rob, That panel worked out well. Glad to have helped.

The door installers were courteous, friendly and professional. The job was well done and the door looks great.

- Bill S

Bill, The doors look great don't they? We're very happy with the way the doors look on your place too. Nice choice.

I would like to thank you for your service. Yes I was not just Satisfied, you sent a exceptional employee name Ed Healing He answered all my question! He explain so I won't have any problems with my remote! He was was very knowledgeable and polite. Thank you once again!

- Wanda L.

Glad are we could be of help.

Great service and timely repair.

- Walter M.

Good to hear from you Walter. Glad we are keeping up to our standards.

Good job Great people

- Art T.

Thanks for your feeback Art. Glad to know when we are doing well.

Have used Precision twice. Each time I had the opportunity to meet different techs. In both cases they were friendly, courteous, knowledgeable, and easy to talk with. Would not hesitate to call Precision when in need of service--just hope it's not too often!

- Patricia

Patricia, We're very happy we are able to meet you expectations of quality service.

Working with your company was an awesome experience. I run Large Corporate Lending for Univest Bank and Trust and you are the type company we look to finance. Well run.

- Joanne F.

WOW. Truely flattered. Thank you for your feedback.

Great customer experience. I called first thing in the AM they came out the same morning and fixed our problem. Tech called while in transit keeping us informed of arrival time, showed up on time, and fixed our problem professionally and quickly. Would definitely recommend them.

- Alex T.

Alex, We do our best to make it in a timely manner, so it is always nice to have that effort appreciated. Thanks for your feedback.

I can't say enough good things about your staff. From the first phone call -- through and including installation -- every one was courteous, patient, knowledgeable, and a pleasure to consult with. Brian answered all my questions (and I had a LOT of questions.) Angel and Edwin made sure I understood the entire installation process and the operation of my opener. I'm very pleased, and will highly recommend Precision Garage Door of West Chester, PA.

- C. B.

Dear C. We are happy we could meet your expectations of knowledge and service. If you have any difficulties in the future, let us know.

The two young men were very polite and courteous, and explained our options clearly.

- Michael B.

Michael, Glad we could be of service.

My garage door would not attach to the motor. The servicemen were early! How often does that happen? They explained the situation and gave me three options to repair it. The work was done quickly and quietly. They took the time to explain their work and let me "practice." I did not realize that Dan was a "learner". He was as professional as Ed. I will continue to use your company. Thanks

- Charles and elaine Parvin