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about Precision Garage Door
Precision Garage Door of Southeastern PAhas received 1900 reviews, averaging 4.95 Stars:
Hatfield, PA
Exton, PA
My wooden garage door began to intermittently produce a loud "bang" when the bottom of it reached the garage floor. I did my own troubleshooting: there were no broken cables and no obstructions. I called Precision and did not have to wait long for a scheduled appointment. Dylan arrived on time and performed a complete inspection of the door and opener equipment. It was evident to me that he is knowledgeable and likes the work he does. He answered all my questions about the operation of the door, the opener and remote control. It took patience to diagnose the problem since the loud bang was intermittent. Dylan discovered that the steel bracket attached to the garage door did not provide double-sided support of the arm that moves the door up and down (even though it was securely fastened and posed no safety risk) and was the cause of the intermittent banging. He replaced the bracket and the garage door movement has never been quieter! He also adjusted the spring tension and door movement position settings.
- Betsy
Exton, PA
Repair person was pleasant and fixed my problem in a timely fashion, but there was miscommunication on what was being completed. I thought I was getting new rollers, but apparently the $900 option I chose did not include them. This was inconsistent with my understanding of the work I agreed to, which seemed expensive in my opinion. Also, one of the repaired items was a new key pad for an opener, which Precison had installed 24 months ago. It was apparently not under warranty any more. My other opener and keypad (came with the house when I bought it) is over 15 years old and still going strong. It was very frustrating that the roller issue was miscommunicated and that I was charged full price for a keypad to replace the old one Pecision installed 2 years ago. I will not use Precision again in the future.
- Brett M.
Brett, Sorry that the explanation of the work to be done was not clear. More sorry that we lost your confidence in working with us in the future. On our side, we'll try to train our repair technicians to make things more clear on what will and will not be done with any work and what charges are applied and not. Please look at your receipt more closely. You're keypad charge was zero. Conversely, I hope that the spring system repair we did do leaves your door working well form many years to come. There is a 4 yr warranty on those parts and if anything breaks, they are covered.
Landenberg, PA
Dylan was very professional, courteous, and easy to work with. He patiently explained all of our options. He completed the job efficiently and provided top level service, showing pride in his work. We were glad to work with a local, reliable company.
- Jon R
Collegeville, PA
Leo was great. Did a full inspection of both doors, not just the one I was having an issue with. He explained his findings and offered several solutions to the issues he found. Leo was able to resolve my issue the same day. Very happy with the service from Precision.
- Hilary Brown
West Chester, PA
Matthew did an outstanding job fixing our door! He is very professional and knows his stuff. And a very nice guy as well. Our dog Wally agrees wholeheartedly!
- Thomas Hess
Yardley, PA
Initial call was dealt with in an excellent/helpful manner, with all options explained. Matthew provided excellent updates on arrival time prior to arriving (by text and e-mail), and was very effective/efficient throughout the actual service process. Overall EXCELLENT SERVICE delivered by Precision; both when we lived in NJ, and now in PA.
- James Boyd
Downingtown, PA
Dylan was quick to diagnose the problem with our garage remote / keypad. He started with an evaluation of the garage doors and associated hardware to assess condition and presented various options with estimates. Overall very happy with the prompt service provided by Dylan.
- Vishnu Radhakrishnan
West Chester, PA
Excellent service. Explained work in detail.
- James and Kathleen Feehery
Yardley, PA
he was very nice and did a great job
- Alberta Kosko
Downingtown, PA
Excellent service! I recommend this company for installation/repair of your garage door opener. I received a quick response from a live operator and the appointment was scheduled quickly. Technicians Chris and Tina did an excellent job. They are very helpful, professional and courteous. I like the fact that the problem was fixed on the same day, and the company is local.
- Thomas S.
Glenside, PA
Dylan Reynolds and his co-worker were absolutely wonderful. They kept me posted as to their ETA and as they got closer to the arrival time. Once there they identified themselves, and went right to work to seek the solution to my problem with the garage door not closing completely and leaving a space between the ground and rubber molding. In addition, he gave me other ideas and suggestions to make life even easier for me and the garage door. This is the first time in using Precision Garage Doors, and I was extremely impressed. They're polite, courteous, professional and very thorough in their work . I would highly recommend them to anyone needing garage work done. Says something positive for the owners and company. Stay encouraged. 5 Star Rating
- David Poindexter
Coatesville, PA
Dylan and Harry were very knowledgeable and efficient!
- Cateena Dalton
West Chester, PA
I have used Precision in the past and was very pleased with the service. Now at my new home I needed service. Precision came out Monday 12/9 after putting in the request on Friday 12/6. They even made my call the first one. Chris and Tina called the night before and the day of to let me know what find they would arrive. They accessed my door and gave me a quote. They had all the parts needed for the repairs and did so in a timely manner. I could not ask for better service and highly recommend Precision.
- Bob Simmons
Downingtown, PA
On time, professional, and courteous.
- FRANK MARCIANO
Newtown Square, PA
Dylan was very nice, professional and knowledgeable. Very thorough.
- Karen Flood
Pottstown, PA
Matthew was very professional, knowledgeable and honest. He gave me straight answers and advice.
- Skif Sweisford
Exton, PA
I called and they were out the next morning. Chris did a great job quickly determining the issue and a very simple solution. Excellent customer service.
- Frank Diluzio
West Chester, PA
Chris did an excellent job determining the issue and explaining our options for repair. We’re very happy with the service provided.
- Andrew Lucibello
Pottstown, PA
I liked talking to a person when making my appointment and scheduling updates. Technicians were friendly and knowledgeable and did the work in a timely manner. Prices were reasonable. I would call them again for any garage door service.
- Carol Uston
Merion Station, PA
Very easy to schedule service. Appreciated that called ahead, arrived exactly on time, repaired quickly, explained how I can do myself in the future and left written instructions.
- Don Kligerman
West Chester, PA
Dylan arrived promptly and was extremely pleasant to work with. Even though I am elderly, not especially knowledgeable of garage doors, and somewhat deaf, he was very patient and instructive in his explanation of what needed to be done. I recommend both Dylan and Precision Door wholeheartedly. Terrific service from start to finish!
- Jody
West Chester, PA
My double door had to be opened by hand after the left bracket snapped. Precision came promptly and made the repair for a fair price.
- Alan Wright
West Chester, PA
We were woken up early one morning to a loud bang and discovered that the spring was broken on our garage door. I called Precision Door for a repair. They did not have any openings that day and had to book an after-hours visit because we had two cars trapped. The dispatcher reached out to the technician and he bumped us up in the queue. He was out to our house an hour later and explained all of the options that were available. I opted to replace more than just the spring and am so glad we did. The garage door is over 15 years old and is now working better than when it was installed. We can barely hear the garage door open from anywhere in our house. I cannot say enough good things about the service that Dylan Reynolds provided. We are very pleased with everything.
- Tim Cruciano
Elkins Park, PA
Mr. Yanko was out today for an evaluation. I appreciated the benefit of his experience and wisdom. Can't wait for Install!
- Charles Blumer
Lansdale, PA
Have used Precision previously. They repaired garage stripping and installed new remotes and key pads. Technicians were friendly and efficient. They also inspected the doors and made recommendations for optimal garage door operation. Getting an appointment was quick and easy. The owner stopped out to check in which I thought was very professional. Won't hesitate to use them again when needed.
- Jaime Kennally
Langhorne, PA
Leo and Harry came to repair one of our garage doors that had broken. The company kept us posted as to their arrival time with tech similar to Uber. When they got to our house, Leo explained everything he was going to do and the estimated costs. He was excellent and very knowledgeable and the pricing was very fair for what he had to do. I would definitely recommend Precision Garage Door Repair!
- Marc Weinroth
Dresher, PA
Great company. It was easy to set up an appointment. They arrived on time. The tech, Mathew was honest, competent, and a quick worker. Would recommend them.
- Gary Scarpello
Avondale, PA
Darrin came out on schedule, identified problem quickly and repaired, suggested and installed new rollers, he was done within an hour. He was personable and professional.
- Diane Weiss
Garnet Valley, PA
Thank you so much. Darrin Mills is the BEST! He fixed the problem I was having with my door and took the time to explain what he did and answered my questions. He made suggestions and recommendations and I will definitely be contacting Precision in the Spring. Darrin is very professional, kind and definitely knows what he is doing. Thank you again. Carmella LeBano
- Mrs. Lebano
(610) 429-8133
(610) 429-8133(267) 337-8311
(267) 337-8311(484) 532-8585
(484) 532-8585(610) 565-3623
(610) 565-3623(267) 337-8311
(267) 337-8311Office: (215) 362-2713
701 West Fourth Street
Unit B
Lansdale, PA 19446
License
License #120079
Fast, courteous service. Technician reviewed issues with the garage door and corrected.
- Mike Cell