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about Precision Garage Door in:
Chester County, PA
Precision Garage Door of Southeastern PAhas received 1140 reviews, averaging 4.96 Stars:
West Chester, PA
Product:
Coatesville, PA
Darrin was amazing. He arrived on time, explained all of our options, and expertly replaced everything we needed within two hours to have a full functioning door for many years to come. My husband appreciated how friendly and easy it was to discuss our issues with the door and schedule a technician to come out to our home. Highly recommend Precision Door - this is the 3rd time we have used them, and they have always been great to work with!
- Dorothy Evans
Kennett Square, PA
Darrin, the technician, is superbly skilled. The quality of his work exceeded my expectations.
- Paul S.
West Chester, PA
Very thorough and congenial
- Marjorie Hamilton-Bair
Phoenixville, PA
Dylan was very competent and helpful. Highly recommend.
- Donald Edwards
Malvern, PA
Precision Door was wonderful to work with. They got me scheduled quickly and Harry our technician was fantastic. Great communication the whole time and the fix was reasonable and done really quickly. So thankful our door works again and for this company. I’d recommend them to anyone!
- Amanda Mlinar
Product:
Cochranville, PA
Exceeded my expectations. Tina my technician was very nice. When she called to confirm her time she offered to stop at WAWA in case I wanted something. She was on time and very efficient. She explained everything before she started working. An overall great experience!! Not enough room below. New rollers, springs and all the necessary hardware
- Joe Morelli
Product:
Downingtown, PA
Darrin did a great job with the repair. He was very thorough getting the opener adjusted to work with the new spring.
- Steven Herling
West Chester, PA
Client communication was excellent .. from the time I called to schedule. Everyone I spoke to was extremely professional. My questions were answered immediately and even though the repair was not able to be made I felt good about why and next steps.
- Chez Arici
Berwyn, PA
This company is professional and organized. They follow up and come when they say they will. The work performed was fine and the salesman / technician was knowledgeable. I would give them a five star but for the cost of the products and labor. This is a high margin business now owned by private equity. I was surprised by the cost of the basic parts and labor which took no more than 45 minutes. Repairs were just under $1,000 for rollers, cables, pullies, and springs, none of which are precision components that would warrant the cost. They do however provide a warranty, which I would have preferred not to be built into the cost. They have a good business model. Thanks.
- James Hole
Hi Jim, Thank you for your kind words regarding our service technicians and the work done. Please rest assured that we use the highest quality parts available on the market. They may not "look" different, but trust me they are. For example, if you look closely at the rollers, you'll see that they are sealed bearing rollers. Very much different from the exposed bearing rollers competitors use. From a distance, all you see is the white nylon, but the true longevity of the parts will be apparent as time goes on. Yes, many large service companies are being gobbled up by private equity firms, but we are still locally owned and operated and have been since 2005. I took full control over from my father this year and you can see my son working as a technician on our technician bio pages. It's not easy taking on multi million dollar firms, but we know what we need to do in order to prosper. Our goal is to grow our company around a core of great employees who provide the best possible service. I'm glad that you were able to experience the best side our great employees and the work they do.
Downingtown, PA
Responsive and efficient. Darrin did a great job and explained all our options clearly.
- Atul Malhotra
West Chester, PA
Tina was polite, on time, and professional. She addressed my concerns about the door sticking, the uneven slant, and the loud noise that had developed when the door was activated. She inspected the whole system, noted and explained signs of wear. As nothing was visibly broken, I asked Tina to clean and lubricate the parts that needed maintenance. I was completely satisfied with the work and the bill. Tina left an estimate for replacing both doors. I will call Precision Door when I need to do just that.
- D. Carson
Avondale, PA
Darrin was very cordial, helpful, and explained everything to me clearly. I would highly recommend Precision to other customers.
- Kpana Massaquoi
West Chester, PA
I had exceptional service from Precision's technician, Darrin. He was extremely knowledgeable and provided me with all available options. He took the time to educate me and answer all my questions. He was able to fix my garage door issue quickly. I was very happy with his customer service and will be asking specifically for him for any of my future garage door needs.
- Kathy Smith
Kennett Square, PA
Professional, quick, informative (and not pushy). I run a business and can say they do it right. I’d highly recommend them.
- Scott R
Product:
Phoenixville, PA
Leo was fantastic! He showed up on time, quickly diagnosed the problem, then gave a list of options to solve it. He told me how long it would take and finished well within that timeframe. He was knowledgeable with all of my questions without being condescending in any way. Thanks, Leo!
- Alan Thomas
Coatesville, PA
Tina came to look at my broken garage door cable, and she was very knowledgeable and helpful. I appreciate it!
- Katherine Prioli
Product:
Downingtown, PA
We have been customers before and liked your service. Today was no exception. Tina, our service representative, was professional in every aspect. She clearly knew what she was doing and explained it in a way anyone could understand.
- John Givens
West Chester, PA
Very personal and efficient! Brought delicious pastries and fixed garage door keypad quickly.
- Shannon Keenan
West Chester, PA
Beth was super helpful fitting us in their schedule and Tina did a fantastic job explaining the issue with our door, what our options were and fixing our door. We will definitely call again.
- Drew
Product:
Kennett Square, PA
Broken garage door spring, cables and rollers. Darrin was quick, friendly and efficient.
- Fred Schiller
West Chester, PA
Dylan did an excellent job. Professional and effective. New garage doors work beautifully
- Cesar Orosco
Coatesville, PA
Harry came and did a fantastic job. Very diligent, made sure everything was installed properly, explained the programming to me, and answered any question I may have had. Would highly recommend Precision. Harry is a great representative of the company.
- Joe Bissett
Product:
Avondale, PA
Precision did a job for us a few years ago so they were our first call when our garage door was hanging from the track. They had a tech here in 2.5 hours and he couldn’t have been nicer! Dylan had us up and running in just a couple of hours. Thanks Dylan! They will always be our first call.
- Lindsay Spada
Downingtown, PA
Our garage door opener stopped functioning, and Precision Door came out the next day to repair it. Tina was very professional and went over the repair in detail prior to completing the work. I would highly recommend them!
- Paul Moyer
Product:
Kennett Square, PA
I have used Precision Door Service in the past and have found them to provide excellent service at a reasonable price. They are responsive in terms of providing appointments, prompt in terms of meeting their scheduled appointment times, and provide excellent service at a fair price. The technician arrived as scheduled, diagnosed the problem, installed and programmed a new opener and completed the paperwork in less than 15 minutes. It was a refreshing experience compared to many other experiences with home repair organizations (plumbers, HVAC, handy men, etc.)
- Neil B
Thank you so much for taking the time to leave a review about your experience with our garage door opener repair service. We strive to provide all of our customers with prompt, professional, and reliable service, so it's always rewarding to know we've met those expectations. We appreciate you choosing us for your garage door repair needs.
West Chester, PA
Prompt, friendly service to replace rollers, springs, cables on my garage door. Thank you!
- Anna Wayland
Kennett Square, PA
Technicians were professional and quickly repaired my door. Highly recommend.
- Joan Gatter
Oxford, PA
Like many of you we were faced with a sudden garage door problem. It jammed and left the track. We called Precision and they were able to get Tina to come out the very next day. She called us and kept us in the loop as to when she would arrive & was extremely prompt (almost to the minute). Tina did a thorough inspection, told us our problem and gave us all our options. Our problems were vast so we opted to just get a new door. We are very pleased with Precision's technician and will be happy to submit another review when the job is completed.
- John Pluciennik
Product:
Chester Springs, PA
Impressive repair work that resulted in my issue being fully resolved at a reasonable price. The tech, Matthew, was professional and personable. He fully explained the repair process and provided several options -- I selected the one that met my basic needs and was affordable. My repair involved replacing two torsion springs and end bearing. Good work Matthew. I highly recommend him as an expert garage door technician.
- louis eaglehouse
(610) 429-8133
(610) 429-8133(267) 337-8311
(267) 337-8311(484) 532-8585
(484) 532-8585(610) 565-3623
(610) 565-3623(267) 337-8311
(267) 337-8311Office: (215) 362-2713
701 West Fourth Street
Unit B
Lansdale, PA 19446
License
License #120079
Precision was the only phone call I was making. I had been given great service a couple of years ago and I knew I would receive the same this time. I called Monday morning and I was told Harry Fassett would be out the next morning. Harry called Tuesday to let me know we were his first stop and asked if he could bring us any coffee. He determined, which we knew; we needed a new opener and gave us three options and all that came with each one. Once we decided, he got right to work. He was diligent, kind and fantastic to work with. I just happily pulled my car into the garage.
- Konnie Gross