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Precision Garage Door of Southeastern PAhas received 1900 reviews, averaging 4.95 Stars:
Berwyn, PA
Hi Jim, Thank you for your kind words regarding our service technicians and the work done. Please rest assured that we use the highest quality parts available on the market. They may not "look" different, but trust me they are. For example, if you look closely at the rollers, you'll see that they are sealed bearing rollers. Very much different from the exposed bearing rollers competitors use. From a distance, all you see is the white nylon, but the true longevity of the parts will be apparent as time goes on. Yes, many large service companies are being gobbled up by private equity firms, but we are still locally owned and operated and have been since 2005. I took full control over from my father this year and you can see my son working as a technician on our technician bio pages. It's not easy taking on multi million dollar firms, but we know what we need to do in order to prosper. Our goal is to grow our company around a core of great employees who provide the best possible service. I'm glad that you were able to experience the best side our great employees and the work they do.
Kennett Square, PA
Professional, quick, informative (and not pushy). I run a business and can say they do it right. I’d highly recommend them.
- Scott R
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Yardley, PA
All expectations were met, contact prior to arrival were excellent. Service person, Dylan, was professional, informative and helpful. Discussed d not attempt to oversell and gave informative information. He arrived on time, reviewed my problems and resolved all issues. Satisfactory rate of DYLAN, and representative of your company excellent. His enthusiasm for his job, and your company was refreshing.
- Bill Higham
Phoenixville, PA
Leo was fantastic! He showed up on time, quickly diagnosed the problem, then gave a list of options to solve it. He told me how long it would take and finished well within that timeframe. He was knowledgeable with all of my questions without being condescending in any way. Thanks, Leo!
- Alan Thomas
Coatesville, PA
Tina came to look at my broken garage door cable, and she was very knowledgeable and helpful. I appreciate it!
- Katherine Prioli
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Downingtown, PA
We have been customers before and liked your service. Today was no exception. Tina, our service representative, was professional in every aspect. She clearly knew what she was doing and explained it in a way anyone could understand.
- John Givens
,
Fantastic service tech, helpful and professional
- Mike Matthews
Souderton, PA
Matthew Murphy is very knowledgeable, pleasant, thoughtful, and personable. I have never had a technician-ask me if I wanted a coffee on his way to the job. amazing character trait. Great technician overall!!!
- stacy marrero
Drexel Hill, PA
My technician Dylan was extremely professional and friendly. He explained my garage door repair in a way that I could understand. He really did a great job, now the door seems new! I was also happy with the price. I highly recommend precision doors.
- Michelle H.
West Chester, PA
Very personal and efficient! Brought delicious pastries and fixed garage door keypad quickly.
- Shannon Keenan
West Chester, PA
Beth was super helpful fitting us in their schedule and Tina did a fantastic job explaining the issue with our door, what our options were and fixing our door. We will definitely call again.
- Drew
Product:
Garnet Valley, PA
*Precision Garage Repair recently provided outstanding service at my home, and I couldn’t be more impressed. From the moment I contacted their team, they demonstrated exceptional professionalism, clear communication, and a commitment to customer satisfaction. Scheduling the repair was easy, and they arrived promptly at the agreed-upon time, ready to address the issue. Their technicians were knowledgeable, friendly, and efficient, quickly diagnosing the problem with my garage door and explaining the necessary repairs in a way that was easy to understand. What truly set Precision Garage Repair apart was their attention to detail and the quality of their work. Not only did they fix my garage door flawlessly, but they also ensured everything was aligned and operating smoothly before leaving. Their commitment to excellence and customer care is evident in every aspect of their service. I highly recommend Precision Garage Repair to anyone in need of reliable, professional garage door repairs. They have earned my trust and future business!
- Will Addison
Wallingford, PA
This is the second time I used the Service team since I had my garage door installed 2 years ago and they are excellent. On both service calls, the pre-service communication was great, technician showed up on time and was friendly and efficient. In both cases, the door was damage by one of my kids backing into it before it was completely open. Tina got the door operational in a few minutes and walked me thru options to address the cosmetic damage. In my experience, not may companies take Service as seriously as Precision Garage Doors. Highly recommend them.
- Bob Oakes
Kennett Square, PA
Broken garage door spring, cables and rollers. Darrin was quick, friendly and efficient.
- Fred Schiller
West Chester, PA
Dylan did an excellent job. Professional and effective. New garage doors work beautifully
- Cesar Orosco
Coatesville, PA
Harry came and did a fantastic job. Very diligent, made sure everything was installed properly, explained the programming to me, and answered any question I may have had. Would highly recommend Precision. Harry is a great representative of the company.
- Joe Bissett
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Conshohocken, PA
The technician was absolutely the best. He was on time, throughly explained what he was doing and exceptionally kind. I dont see this type of customer service very often. You should commend this tech for professionalism and courtesy.
- Donna Allie
Warminster, PA
Perfect interaction with this company, first time used. The technician was friendly, didn't try to see me,More than I needed. Bottom line, he new his craft, and if trouble arises again for garage issues,will ask for Dylan to be sent out.
- Marc Kolsky
Avondale, PA
Precision did a job for us a few years ago so they were our first call when our garage door was hanging from the track. They had a tech here in 2.5 hours and he couldn’t have been nicer! Dylan had us up and running in just a couple of hours. Thanks Dylan! They will always be our first call.
- Lindsay Spada
Downingtown, PA
Our garage door opener stopped functioning, and Precision Door came out the next day to repair it. Tina was very professional and went over the repair in detail prior to completing the work. I would highly recommend them!
- Paul Moyer
Product:
Merion Station, PA
It’s rare to find a business in which everyone is friendly, honest, and knows what they’re doing, but that’s the case with Precision. Matthew, the tech they sent, not only came when they said he would, but he called to tell me when in the four-hour window he’d arrive AND called to tell me he was on his way. In less than an hour we had new remote garage-door openers for both our cars for a reasonable price. Matthew diagnosed the problem, answered all our questions, and was a great guy to talk with. Highly recommend this outfit!
- Andrea Pasternak
Kennett Square, PA
I have used Precision Door Service in the past and have found them to provide excellent service at a reasonable price. They are responsive in terms of providing appointments, prompt in terms of meeting their scheduled appointment times, and provide excellent service at a fair price. The technician arrived as scheduled, diagnosed the problem, installed and programmed a new opener and completed the paperwork in less than 15 minutes. It was a refreshing experience compared to many other experiences with home repair organizations (plumbers, HVAC, handy men, etc.)
- Neil B
Thank you so much for taking the time to leave a review about your experience with our garage door opener repair service. We strive to provide all of our customers with prompt, professional, and reliable service, so it's always rewarding to know we've met those expectations. We appreciate you choosing us for your garage door repair needs.
Broomall, PA
The sevice was great ! Matthew really knew what was needed to fix the door. Great company !
- Dan B
Glad we could help with the broken spring on your garage door. I'll bet those new rollers make the door nice and quiet too.
Glen Mills, PA
I called and an appointment for the next day. He called and he would be here in 15 minutes which did and fixed my garage door with the parts he had on his truck. I can’t ever receiving better service. I definitely would recommend your company. Thanks again.
- George McNichol
West Chester, PA
Prompt, friendly service to replace rollers, springs, cables on my garage door. Thank you!
- Anna Wayland
Newtown, PA
Matthew was prompt, courteous, and skilled. He diagnosed issues with our garage door lift and made necessary repairs and equipment installation quickly! I will not hesitate to call them again in the future if needed.
- Joy Silvi
Media, PA
It can be tricky to find a trustworthy garage door service company, and I'm glad that I found Precision! I appreciate that you had someone available to answer the phone when I called, and options for me to choose from to schedule. Tina was my technician and she was great - showed up on time, was very professional, and you can tell she's an expert. I also appreciate that she didn't try to upsell me on items or services I didn't yet need. I also appreciate your emphasis on safety, quality, and doing things right. I'll be a customer of yours as long as I live in this area. Thanks!
- Mike Puchtler
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Media, PA
Tina put forth her best efforts! Despite that we discovered electrical issues beyond our control. I promised her ANY any issues in the future will be handled!!!
- Melinda Zerweck
Kennett Square, PA
Technicians were professional and quickly repaired my door. Highly recommend.
- Joan Gatter
Oxford, PA
Like many of you we were faced with a sudden garage door problem. It jammed and left the track. We called Precision and they were able to get Tina to come out the very next day. She called us and kept us in the loop as to when she would arrive & was extremely prompt (almost to the minute). Tina did a thorough inspection, told us our problem and gave us all our options. Our problems were vast so we opted to just get a new door. We are very pleased with Precision's technician and will be happy to submit another review when the job is completed.
- John Pluciennik
Product:
(610) 429-8133
(610) 429-8133(267) 337-8311
(267) 337-8311(484) 532-8585
(484) 532-8585(610) 565-3623
(610) 565-3623(267) 337-8311
(267) 337-8311Office: (215) 362-2713
701 West Fourth Street
Unit B
Lansdale, PA 19446
License
License #120079
This company is professional and organized. They follow up and come when they say they will. The work performed was fine and the salesman / technician was knowledgeable. I would give them a five star but for the cost of the products and labor. This is a high margin business now owned by private equity. I was surprised by the cost of the basic parts and labor which took no more than 45 minutes. Repairs were just under $1,000 for rollers, cables, pullies, and springs, none of which are precision components that would warrant the cost. They do however provide a warranty, which I would have preferred not to be built into the cost. They have a good business model. Thanks.
- James Hole